YOURMURANO
Recensioni: 346

No Response to the following concern sent to customer service: Hello, Thank you for the wonderful vase. The vase was a delight to receive and the Tumbler was a wonderful surprise. Nice. And. The shipping box along with the gift wrap was perfect. Once again. Thank you. My current concern is one of the yellow applications/details on the vase has a finish that is as sharp as a needle and though it lays flat along the surface, it does protrude enough to be like a needle point from the surface of the vase. If left as it is, this may puncture a hand or finger. Though I prefer to keep the vase as it is, this vase is dangerous for others to pick up or hold in their hands. That is to say, rubbing the vase in one direction is OK. Rubbing the vase in the other direction will puncture the hand or finger. And, please, if what I am concerned about is simply a part of the artisan craft, disregard my concern. I will gladly and with a delight keep others safe while this vase is on display. That said, and reading about your generous return policy, what are my options with this vase. Within the next week I intend to purchase one or two more vases and hope to receive another CIRCE round black and yellow details vase. Yet I am unsure of what to do with the vase I received. The other one or two vases that would look nice in my home are: DAISY amphora shape amber vase and LAGUNA Green contemporary glass vase. Once again. What are my options at this time. And. Thank you. The best to you, your family, and friends. From, thomas

I purchased a statue online as I initially bought one in Venice back in 1994 but my son broke it. I loved my statue and hence bought a new one online without seeing it. I was disappointed when it arrived as it was nothing like the colours in the picture. The colours in the picture were vibrant reds and blues which is what I was after. The statue however is more yellow and browns.

Although the glass sculpture was stunning and worth the price, and well boxed and packed, when it arrived the bill was broken. It appeared that the protective bubble wrap taped around it, being part of a singe sheet around the rest of the body, had become trapped beneath the heavy sculpture so that when the body shifted within its rigid foam bed, it pulled the bill off. It is not worth sending the whole thing back, so we are looking for a top glass restorer here to make a good job of repair here. .

The piece is beautiful & was well-packed. Thank you. However, I did send several query emails, but got no reply. That was frustrating.

The product was beautiful as described in the picture. I was disappointed with the gift wrapping and the note I included in it while ordering. The gift wrapping turned out to be nothing special (though I paid for a gift wrapping) and there was no note, despite the fact that I had included one when ordering.