Diadora
recensioni:

Calcolato su - recensioni negli ultimi 12 mesi

Ultimi 3 mesi: -/5

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Ultimo mese: -/5

(su - recensioni)

Filtra per voto:

5 stelle

12.201

4 stelle

2.546

3 stelle

459

2 stelle

170

1 stelle

341

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Altri indicatori

Prodotti/Servizi

4,7 /5

Ultima recensione: -

Criterio di ordinamento: la più recente.
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28 settembre 2026

I had previously ordered 2 pair in US size 9.5. they sent 1 pair in wrong size . After 2 weeks of slow correspondence they finally had me return the wrong size. I then ordered 2 new pair in size US 9.5. They shipped both in wrong size. Very slow response from customer service

Risposta del venditore

Dear Customer, thank you for your review and for taking the time to write it. We are sorry for any inconvenience caused, as we always strive to provide the best service possible. Our Customer Service team will contact you as soon as possible in order to provide you with further more detailed information.

19 settembre 2026

Placed an order and it got canceled due to shoes being out of stock. Received and email with discount code apologizing and informed me the issue had been resolved as to order again. So I did. Then it was canceled.

Risposta del venditore

11 settembre 2026

To Whom It May Concern, I have been a loyal Diadora customer since 2020 and have always enjoyed your shoes and the positive experiences I’ve had with your company. In my most recent order of three pairs of shoes, one box was labeled size 11.5, but the shoes inside were size 11. After contacting customer service, I was asked to take and email several photos. While I complied, I felt this created an unnecessary inconvenience, particularly given my purchase history with Diadora. I have since returned the incorrect pair to your return address using the return label provided. I also sent a follow-up email requesting the next steps but have not received a resolution. I would appreciate it if Diadora could now ship the correct size 11.5 as an even exchange, rather than requiring me to wait for the return to be processed and then repurchase the shoes. I value the Diadora brand and hope this matter can be resolved promptly. Sincerely

Risposta del venditore

10 settembre 2026

Shopping on the Website was easy. But make a return is not easy at all! I still did'nt receive my refund!!!!! Never again.

Risposta del venditore

4 settembre 2026

A couple months ago, I ordered a pair of Trainer Suede in 10.5 US men's. The shoes arrived half a size too big. I returned them, and ordered again, and again I was sent the wrong size (11 instead of 10.5). In this time, Diadora ran out of the correct size, so the company could not correct its mistake. I was told to keep checking the website for restocking- but now they have discontinued the model of shoe altogether, and they won't return my emails. Finally, I returned the second wrong pair two weeks ago and still haven't received confirmation or refund. Terrible service all around. Very disappointing because I have been ordering shoes from Diadora for years and have never had a problem until recently.

Risposta del venditore

14 agosto 2026

The trainers arrived later than estimated. The quality of the shoes are poor, there are orange marks where the shoe fits to the sole, which I presume is adhesive. The show size is also small.

Risposta del venditore

Dear Customer, thank you for your review and for taking the time to write it. We are sorry for any inconvenience caused, as we always strive to provide the best service possible. Our Customer Service team will contact you as soon as possible in order to further assist you regarding the quality issue you have encountered.

1 agosto 2026

Ich habe auf meine Reklamation seit 6 Tagen keinerlei Antwort bekommen. Die Schuhe scheinen getragen zu sein.

Risposta del venditore

Sehr geehrter Kunde, vielen Dank für Ihre Bewertung und dafür, dass Sie sich die Zeit genommen haben, diese zu verfassen. Es tut uns leid für die entstandenen Unannehmlichkeiten, da wir stets bemüht sind, den bestmöglichen Service zu bieten. Unser Kundenservice wird Sie so schnell wie möglich kontaktieren, um Ihnen bei dem von Ihnen aufgetretenen Qualitätsproblem weiterzuhelfen

27 luglio 2026

J'ai rencontré un problème avec un défaut sur un lacet de chaussure, ce qui n'est pas grave en soi. J'ai directement adressé un mail a Diadora et 2 semaines plus tard, je n'ai rien reçu en retour. J'ai été littéralement ignoré. Pourtant, après une semaine, j'ai appelé le call center qui m'ont dit faire le nécessaire, et là, une fois de plus, sans nouvelles. Ca laisse franchement à désiré, une société avec une notoriété pareille, je n'aurais jamais pensé. A chacun son goût du risque, mais pour ma part, je ne serai pas chaud de recommencer cette expérience.

Risposta del venditore

Cher client, merci pour votre avis et d'avoir pris le temps de l'écrire. Nous sommes désolés pour les désagréments occasionnés, car nous nous efforçons toujours d'offrir le meilleur service possible. Notre service client vous contactera dès que possible afin de vous apporter toute l'assistance nécessaire concernant le problème de qualité que vous avez rencontré.

22 luglio 2026

My order said it had been delivered but hadn’t after multiple emails i get nothing back first time buying was great second times really let me down

20 luglio 2026

I chose to purchase a pair of Diadora shoes because I was offered a first time online discount for free shipping when I signed up for the newsletter. I was able to sign up and also create an account with Diadora and was informed that the discount code would be given once my email was confirmed. After confirming my email, there was no discount code sent to me even when I checked my Spam folder and Promotions tab. I reached out to customer support who informed me that the code should have been sent but just in case, they gave me another code to try. I was unable to apply the code when I checked out on the website and there was no way to change the shipping method. So basically I signed up to get free shipping and there was no field to apply the discount when checking out thus, I had to pay the full shipping price. I reached out again to customer service and received no reply. This will be my last purchase from Diadora which makes me sad because it was one of my favorite brands.

Risposta del venditore

Dear Customer, thank you for your review and for taking the time to write it. We regret you are not satisfied with your recent shopping experience. Our Customer Service team will contact you as soon as possible in order to provide you with further more detailed information.

23 giugno 2026

Be careful. Returns are so expensive.

Risposta del venditore

Dear Customer, thank you for your review and for taking the time to write it. We want to inform you that not all countries are eligible for a Free Return. For this reason, we have added the "Find our more" section where all our customers can get the necessary information on the return procedures and costs. For your future purchases with us, our Customer Service is always available to assist you further.

12 giugno 2026

I purchased the deep red made in Italy tennis shorts. The shorts bled red dye all over my white shirt and all over my car seat. I had to throw away the shirt and spent hours trying to get the red dye out of my car seat. I tried to send the customer care team an email but that’s not working. Terrible experience. Website is pathetic. I switched from Adidas to Diadora. Now I’m going back to Adidas.

Risposta del venditore

Dear Customer, thank you for your review and for taking the time to write it. We are sorry for any inconvenience caused, as we always strive to provide the best service possible. Our Customer Service team will contact you as soon as possible in order to further assist you regarding the quality issue you have encountered.

2 giugno 2026

Customer service at Diadora was terrible and slow and did not do anything to help resolve my issue.

Risposta del venditore

1 giugno 2026

Whist I do not have any issues with the quality of products purchased. I had a highly disappointing experience shopping on Diadora's online store from NZ. After a previous inventory failure, your team gave me a written promise on 13 May that a product cancellation wouldn't repeat itself. Relying on that promise I placed another order as the same item was showing available on your website. While other items in my order proceeded, the exact same item was cancelled again without communication. I always buy more than one item to defray shipping costs. Frontline customer care is ignoring the issue, even giving the same written promise on June 1.

Risposta del venditore

24 maggio 2026

J'ai acheté un short 2in1 mais le cordon a cassé après trois utilisation

Risposta del venditore

Cher client, merci pour votre avis et d'avoir pris le temps de le rédiger. Nous vous prions de bien vouloir nous excuser pour le désagrément causé. Nous nous efforçons en effet d'offrir en permanence la meilleure qualité de service possible. Notre équipe du Service Client va vous contacter dans les plus brefs délais afin de vous accompagner et de résoudre le problème de qualité que vous avez rencontré.

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Informazioni sull'azienda

Vincere, non è un obiettivo fine a se stesso, è il cuore della nostra impresa che vogliamo portare ad essere leader globale nel mercato dello Sport, lifestyle e Safety attraverso marchi fondati sulla passione, l’avanguardia stilistica e l’innovazione tecnologica. La creatività e l’immaginazione hanno reso grande la nostra azienda; la ricerca di materiali e sistemi costruttivi, l’innovazione costante nello sviluppo di tecnologie applicate allo sport, al benessere e alla sicurezza dell’individuo e, infine, lo stile, italiano, visionario, trasversale e globale, rappresentano i nostri più grandi successi.

Diadora (Utente Attivo)
Via Montello, 80
31031 Caerano San Marco (Treviso)
Italia
Partita IVA IT04308510264

Categoria: Moda e shopping

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