Sparco
recensioni:

Calcolato su - recensioni negli ultimi 12 mesi

Ultimi 3 mesi: -/5

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Ultimo mese: -/5

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Filtra per voto:

5 stelle

1.942

4 stelle

355

3 stelle

2 stelle

1 stelle

107

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Prodotti/Servizi

4,7 /5

Ultima recensione: -

Criterio di ordinamento: la più recente.
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10 novembre 2020

El mono está fabricado en el 2018 cuando lo compro en octubre del 2020. Pedí el bordado con mi nombre, bandera y grupo sanguíneo en el cinturón y me lo habéis suministrado sin el bordado. Antes del envío me enviasteis un email informándome que me enviaríais un dibujo que no llegó.

10 novembre 2020

Recibi unos zapatos de seguridad con tara y todavia estoy esperando para gestionar la devolucion, los cargos mes los quieres cobrar a mi cuenta

15 ottobre 2020

I never got the things I paid for!

5 ottobre 2020

Me enviaron unas botas usadas, solicite un cambio y me dijeron que eligiera la compañia de transporte que quisiera que ellos me hacian el reembolso, pero entendi que era el reemboso de los gastos de envio y no especificaron que era solo el reemboso de las botas. Muy decepcionado

30 agosto 2020

Ich versuche seit 2 Wochen einen Retourschein für einen Teil meiner Bestellung zu bekommen. Aber ich erhalte leider keine Reaktion von Sparco. Ich werde kommende Woche auf eigene Rechnung einen Teil der Bestellung zurücksenden und via Paypal mein Geld zurück fordern. Viele Grüße, Jürgen Herr

9 luglio 2020

Scarso livello di servizio e assistenza al cliente: 1. non c'è un contatto telefonico, vi suggerisco caldamente di prevederlo (quello che si trova a fatica sul sito corrisponde allo stabilimento e non al customer care) 2. tempi di delivery lunghissimi, 2,5 mesi con pagamento 100% anticipato!! 3. a ripetute richieste di informazioni via mail ho ricevuto risposte tardive, sempre da interlocutori diversi, contraddittorie a volte sulle date di prevista consegna! 4. last but not least: il prodotto ricevuto non corrispondeva al 100% a quanto avevo configurato, la personalizzazione del nome era in corsivo invece di stampatello! INACCETTABILE in sostanza credo dobbiate rivedere il vostro processo di customer care, un prodotto PREMIUM come questo richiede preparazione, organizzazione, precisione e soprattutto attenzione al cliente

28 giugno 2020

I'm trying to return 2 items, but nobody is responding. We cannot keep blaming Covin-19!

23 giugno 2020

ho preso due paia di scarpe n°45 . Una era perfetta l'altra pur avendo sulla scatola la scritta 45 ( che però non c'era sulle scarpe) risultava essere decisamente di almeno un paio di numeri superiore ( come da foto mandatavi). E pagare il reso per un vostro marchiano errore è decisamente scocciante .

16 giugno 2020

Well made product. Poor after sales service. When ordering make sure everything is done correctly altering the order post payment is virtually impossible. Find a local stockist.

14 giugno 2020

Absolutely horrible, the seat was delivered damaged (it looks like it has been previously used) and it took ages and countless emails to get the return label. After eventually receiving the return label and sending back, I never heard back from them despite around 10 emails. The parcel was clearly delivered and 20 days later still no reply or refund. Thanks god I pay via Paypal, Sparco tried to claim they didn;t receive the aprcel when they clearly did, Paypal closed the case in my favor. I really though I was about to lose 400 euros, this was the worst online experience I have ever experienced, terrible quality control and customer service and completely dishonest. I can't believe it from such a well know brand as Sparco it's really shameful!!

9 giugno 2020

1 article manquant et aucun retour de sparco

4 giugno 2020

The gloves that I received looked different to the gloves in the images on the website. And despite following the sizing guide, the gloves were very tight. I reached out to Sparco asking them about both the fit and the fact that the glove was not as per the website. They informed me that the fit was subjective and that even though the glove was different, I was told to "do not worry". When I grip the steering wheel, due to the difference in the palm padding, the grip from the two gloves feel very different. This poor service experience led me to do a bit more research, and I ended up purchasing a more expensive pair of karting gloves (and shoes) - from a competitor.

14 maggio 2020

well then what to say about this company .. quite a lot !! and really disastrous mind !! I made my order for more than 1 month and a half and it still has not arrived but that is not the worst ... when making the transaction they charge me and send me about 5 days after my transaction has been denied. They charge me for my bank, which is a lie. Bale, desperate I get in touch with them through all possible platforms and forms without getting results by faceboock, Instagram, mail and paypal, which was when they answered me because they already I will challenge my refusal to process the transaction, well ... after last month, they send me the order with tnt with a tracking number and I am waiting today, incredible ....! I don't even know if it will come .. I bought ai for their ads on Facebook and Instagram and the worst thing I could do ... I forgot! In one of the emails they tell me that they do not have stok in store that they have to wait for their manufacture, and in their web page they have stock available, which is not serious ... on Facebook they upload every 3 or 4 days photos of famous clients that their simulator arrives, for them if a stok in store? don't we pay the same as them? ... the truth something that I will not forget thanks sparco. I have to order the base for the th8 gear lever and I will make it by hand !! if the simulator ever comes to me because the truth that I will never ask anything of you ... thank you for all the waste of my time ...

21 novembre 2019

Sehr schlecht Auf onlin fragen die auf deutsch gsetellt wurde, ist auf italenisch oder englisch geantwortet worden.

15 novembre 2019

First time buying an item from Sparco, I bought a pair of safety boots. The size chart on the website was wrong due to their error and as a result I was sent the wrong size of boots, I emailed notifying them of this with a screenshot and explaining I had been sent the wrong size and the chart was wrong. They admitted fault immediately and said they would have to arrange collection of the item before they could send me the correct size, I gave numerous dates to collect but they could not meet any of them. I asked for them to arrange a collection date that was conveinient for them to zero response, just a link via email a few days later which was extremely confusing and was asking me to fill in lots of information and did not specify when a collection would be, I also received no email or confirmation prior to submitting the form. Nobody ever came to collect the item and I have since been ignored completely , not offered any resolution and now have the wrong size pair of boots which I have been forced to use for work as I bought them for this purpose, and sparco have not offered to send me the correct size or even collect the item even though they was at fault due to an error on their site. Due to receiving the wrong product and poor customer service even though I was not at fault.

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Informazioni sull'azienda

Sparco (Utente Attivo)
Via Leinì 524
10088 Volpiano (Torino)
Italia
Partita IVA 13122640157
Tel. +390112240911

Fax 011 2240900

Categoria: Moda e shopping

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