Alecycling
recensioni:

Grazie per la tua fiducia continua in Alé Andrea! Siamo felici che tu abbia approfittato dello sconto e che tutto sia andato benissimo. Ti aspettiamo presto per il prossimo ordine! - Il Team Alé!

Thanks for sharing your experience Camille! We're happy to hear that overall things went smoothly. Sorry to hear the XL ran a bit tight — we appreciate the heads-up. Good thing the fabric has some stretch! Hope you enjoy your gear, and we look forward to having you back. - Alé Team!

Thank you for your valuable feedback on the description Adriano. We will do our best to improve it. We are also working on making it easier to choose sizes on the website. In the meantime, our customer service team is always ready to assist you. We are delighted that you like the quality! Hope to see you again soon! - Alé Team!

Dear Marcel, Thank you very much for the positive product review. Regarding the long delivery time, you have purchased products from customised teams. Purchasing customised means that the garments are made with certain lead times that are written in the Store. In fact, in the team section of the site, it is specified that the order will be shipped approximately 45 days after the Store is closed. In your case, the store was closed on 28.05.2025. Considering the timing listed above, your parcel was delivered earlier than expected. We hope we have managed to explain the situation as well as possible and have not caused you any problems. We are here should you have any further questions! - Alé Team

Thank you for leaving a review! We apologise for the limited availability of XS sizes and will endeavour to improve this aspect. We are delighted to hear that the quality met your expectations once again. We apologise for the unexpected import charges and the confusion regarding the bibshorts sizes. Regarding the import charges, it is stated in several places on our website (Shipping and delivery - in the shopping basket before clicking "checkout") that any customs duties are the customer's responsability. Regarding the size, we are sorry that there was a problem. We suggest that you always send an email to our customer service department when there is a problem so that we can help you resolve any issues you encounter. Anyway, your comments are very valuable and we will pass them on to improve clarity on international shipping costs and product labelling. We appreciate your understanding and are happy that you were ultimately satisfied with the fit. We apologise for any inconvenience caused. -Alé Team