Asolo
Reviews: 4,690

4.8

Calculated on 691 reviews in the last 12 months

Last 3 months: 4.7/5

(out of 139 reviews)

Last month: 4.7/5

(out of 42 reviews)

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4.8 /5

Last review: 8 July 2025

26 July 2019

Something must have changed in the address database that Asolo is using because an incorrect address was entered on my package, and I had to drive 100 km to pick it up.

Reply of the merchant

Dear customer, thank you for taking the time to review our service. This sounds very strange, you'll be soon contacted by our operator in order to analyze what happened during the process of your order. Thank you again, Asolo Team.

15 July 2019

Spedizione in tempi brevi e tutto ok. Il sito è un po' confusionario specialmente nell'accesso per fare le operazioni varie. Cmq ci sono riuscito

Reply of the merchant

Gentile cliente, la ringraziamo per aver acquistato dal nostro sito e per aver recensito il nostro servizio. Presto verrà contattato da un membro del nostro team così da capire come potremmo migliorare la parte dell'accesso per renderla più semplice e intuitiva. Grazie nuovamente per la sua recensione. Le auguriamo le migliori avventure, Asolo Team.

17 July 2018

Buona l'assistenza in chat degli operatori Asolo che mi hanno aggiornato sullo stato della spedizione in tempo reale, meno i link ricevuti sia quello sul sito asolo che non mi consentiva di visualizzare lo stato della spedizione, pessimo il link al sito di Bartolini che non consente neppure l'apertura della pagina. Velocissimi i tempi di spedizione (2 gg) peccato che siano al buio, cioè non è consentito interloquire col corriere per concordare una fascia oraria, pertanto se il ricevente non è sempre disponibile sul luogo di consegna, quest'ultima rischia di andare a vuoto. A mio parere è preferibile un giorno in più di attesa potendo però concordare il giorno e la fascia oraria

Reply of the merchant

Gentile cliente, la ringraziamo per averci recensiti, lo apprezziamo molto. Considereremo sicuramente le sue sottolineature in maniera da poter migliorare il nostro servizio. Siamo inoltre lieti della sua recensione molto positiva riguardo le scarpe acquistate. La ringraziamo nuovamente e le porgiamo i nostri più cordiali saluti, Asolo Team.

11 July 2018

Hi. Buying and delivery is ok. However, I'm not satisfied with the website as it flashes up and down too much when you have entered your topic, in my case boots for "Backpacking". It's not easy to find a way to keep it steady. Further, I considered other models but for many of them my size (11.5 UK) was not available until October 2018, which was too late for me. The difference between some of the different models in the "Backpacking" section is vague to detect, except for the colors that are different! Why not keep the number of models a bit lover and make more of each of them so all sizes are always available? Or may be the text that explains about the construction of each model of boots is not detailed enough?

19 February 2018

Come prodotto eccezionale, ho avuto questi scarponi per ben 18 anni, li ho ricomprati, come assistenza via chat invece assolutamente negativa, non ho trovato cortesia neanche minimamente anzi al limite della maleducazione, assolutamente da migliorare!

Reply of the merchant

Gentile cliente, la ringraziamo per aver dedicato del tempo a recensire il nostro servizio online, lo appreziamo molto e ci scusiamo se la sua esperienza non è stata una delle migliori. Terremo in considerazione i suoi commenti, Asolo Team.

17 February 2018

calzatura consegnata di colore non corrispondente alla foto in pubblicità per il resto consegna rapida e puntuale

Reply of the merchant

Gentile cliente, la ringraziamo per aver dedicato del tempo a recensire il nostro servizio e prodotto. Presto verrà contattato da un nostro responsabile per verificare quale problema si è verificato. La ringraziamo nuovamente per la sua recensione, Asolo Team.

11 December 2017

Servizio standard, senza pena e senza gloria. La scarpa però...

28 November 2017

the shoes are fine, the web site was clunky, especially the currency conversion part. The force to PayPal is a pain. I don't like getting forced into signing up for things. Nearly killed the order because of it, won't buy again.

2 November 2017

What I don't like is the shipping time - 3-4 days according to your website but in fact 5-6 days. You should also find a better and more environmentally friendly way to ship your goods - my pair of shoes travelled from Romania to Treviso, then to Austria before reaching Bulgaria. Just look at the map of Europe and you will realise what a terrific waste of both time and fuel it is. It's also a kind of segregation applying higher shipping prices for East Europe - your factory is in Romania, so shipping prices shoud be at least the same for countries in the region if not even cheeper. I know logistics has its own ways but I know you can do much better!

Reply of the merchant

Dear customer, thank you for taking the time to review our service, we really appreciate it. We will take your comments into consideration to improve our service. We would like to specify only one thing: your boots traveled from Romania to Treviso because every pair after being produced has a quality control in our Italian headquarter before being shipped to our customers. Thank you again for your review and we wish you all the best, Asolo Team.

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Last review: today

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Information on the company

Asolo is a family company which has gained an important worldwide position during the years thanks to his values. Our commitment us to find the perfect tuning between tradition and innovation. The tradition as shoe makers is our start, our roots, our origin; the tradition is what identify us and tell the world where we come from. The innovation is what makes us never stop our research, our studies, our challenge for improving your emotions during outdoor activities. These two keywords are the reason of our journey into the outdoor world, a journey filled of passion which will never end.

Asolo (User Enabled)
via delle industrie n 2
31040 Nervesa della Battaglia (Treviso)
Italy
VAT number 03385130269
Tel. +39 0422 88 66

Fax +39 0422 88 52 82

Category: Sport

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Asolo Reviews: 4,690

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Asolo
Reviews: 4,690