Asolo
Reviews: 4,692

4.8

Calculated on 688 reviews in the last 12 months

Last 3 months: 4.7/5

(out of 137 reviews)

Last month: 4.8/5

(out of 34 reviews)

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4.8 /5

Last review: 12 July 2025

9 June 2025

Product shipped very quick, but it won’t let me register for warranty.

4 March 2025

J’ai commandé une paire en janvier 25 et très satisfaite ; mais je ne suis pas contente pour la Commande de Février 2025 car je l’ai signalé : j’ai une chaussure avec dessus le bout noir brillant (Verni) et l’autre chaussure gris foncé MAT Il devrait y avoir beaucoup plus de vérification avant l’envoi Je suis cliente ASOLO depuis 30 ans avec achat en magasin ; c’est mes premières commandes sur Internet

17 February 2025

I had boots that were only worn once and purchased last winter completely fall apart on me when I put them on for the first time back in September. Unfortunately, it cost me $150 or more to get them fixed. I believe Asolo should have made right on a sole that fell apart in under 6-9 months. Once the boots made it back I had no issue, only issue I had was the lack of quality from the original soles.

5 January 2025

This order was delivered with no problems With a previous order your returns process and charges - Eur60 for a return on one pair of boots, makes me hesitant to use your own web site unless I am repurchasing the exact same product and size

Reply of the merchant

Dear customer, thank you for shopping on asolo.com and for taking the time to review our service. At the moment in our website we do not offer free shipping and free returns, but we will keep your comments in mind for the future. Thank you again and kind regards, Asolo Team.

25 December 2024

The boots are great. But we need to exchange for a size up and the return process has been a colossal pain. I contact customer service via email and never get a reply back. There is no phone number anywhere on their site but they don’t reply to emails. Super frustrating!

10 September 2024

The US site for asolo did not work, so I had to use the Italian site.

Reply of the merchant

Dear customer, thank you for shopping on asolo.com and for taking the time to review our service - please, for the next time kindly write to us an email so we will check the issue and see if possible to order from our official US website. With regards, Asolo Team.

19 August 2024

1) had an unresolved technical issue "No carriers available for my delivery address" while purchasing through the website with delivery to Spain; 2) the website has not warned me about national holidays on the week 11-15.08.2024 with delivery department closed in advance before making the order.

11 August 2024

Consegna scadente....15 giorni dall'ordine. Prodotto ottimo. Comode, tenuta suole su terreno e su roccia molto buona, affidabili,impermeabili alla rugiada.

17 June 2024

Pros: Very fast service, I received my shoes a few days after placing the order. Cons: I should have taken the size above, or ordered 2 pairs to check and returned one, but there was a charge for that, so I'll have to give these shoes I bought to someone else

30 April 2024

The shoes are absolutely fine. My issue is only with the delivery by DHL: its tracking was way off (and very ambitious). First of all, I did not need the fast-pace delivery that was my only option. In fact, if it would have saved me some delivery costs, I would have gladly waited two week for these boots. But what was really annoying was that the tracking was off in such a way I stayed home waiting for delivery in vain on a Thursday. On Monday the tracking information changed to Tuesday and it was delivered Monday afternoon. But again, great shoes!

Reply of the merchant

Dear customer, thank you for taking the time to review our service and for shopping on asolo.com. At the moment all our shipping are made by FedEx in 24/48 hours from the moment they take the box. We will check your delivery and get back to you. With kind regards, Asolo Team.

15 April 2024

Sympa un cadeau, moins sympa quand il n'est pas pour toi (taille des chaussettes inadaptée)

9 April 2024

El servicio de transporte llegó tarde. Y con las botas, venían unos calcetines. Ya que tienen el detalle de ponerlos aseguresen de que coincide el número de pie (tengo un n° 46 y me mandaron un n° 38). Imposible ponérmelos.

26 March 2024

Yet to be determined! I have a problem with one if the two purchases.

14 December 2023

I LOVE the product but beware of the international site if you are ordering from the US. After selecting US sizing and a size number, if you change color, it will reset the country to UK!!! If you don't catch this on the final order checkout page the email they send could be helpful. Except is it formatted in the most confusing possible way: UK 10-US (linebreak) 10(1/2)-EU 44(1/2). They separate the number from the corresponding country with a space, while using a "-" to connect the size number to the wrong country in the confirmation email. Then you must pay for FedEx one-way (75 Euros = $83) to get the correct size shipped. This is my 5th or 6th, maybe 7th pair of Asolo boots. The US 10 fits me perfectly and I even just paid almost as much as a new pair to have my heavier ones shipped to Italy and resoled. And you can get colors and styles from the international site that you can't get in the US. But the website is beautiful while lacking attention to really costly UI/UX design flaws. These cost Asolo as much as us and if the rep handling the return had seemed remotely interested, rather than indifferent to helpful feedback I would have given them 5 stars here.

19 October 2023

I am very happy with my shoes but the delivery was not smooth. When I needed to change the time of delivery it was extremely difficult to do so. I had problems getting hold of someone I could actually talk to.

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Last review: today

Certificate status: VALID

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Information on the company

Asolo is a family company which has gained an important worldwide position during the years thanks to his values. Our commitment us to find the perfect tuning between tradition and innovation. The tradition as shoe makers is our start, our roots, our origin; the tradition is what identify us and tell the world where we come from. The innovation is what makes us never stop our research, our studies, our challenge for improving your emotions during outdoor activities. These two keywords are the reason of our journey into the outdoor world, a journey filled of passion which will never end.

Asolo (User Enabled)
via delle industrie n 2
31040 Nervesa della Battaglia (Treviso)
Italy
VAT number 03385130269
Tel. +39 0422 88 66

Fax +39 0422 88 52 82

Category: Sport

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Asolo Reviews: 4,692

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1.5%

3.1%

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Asolo
Reviews: 4,692