Brooks England
Reviews: 567

star-rating
4.6
/5
Calculated on 518 reviews in the last 12 months
 
Last 3 months: 4.7/5  
(out of 167 reviews)
Last month: 4.6/5  
(out of 50 reviews)

Filter by rating:

458
59
18
14
18
Other indicators
Average product rating
4.8 /5
Last review: 9 November 2024
star-rating
5
/5
29 December 2023
Arrived on time and complete a very comfortable saddle which will get better with use
star-rating
5
/5
22 December 2023
In French : Modèle swallow = Un très bon et très confortable produit. le seul problème est : la tendance à glisser sur la selle, mais cela devrait se parfaire avec le temps.
star-rating
5
/5
17 December 2023
Saddle was easy to buy
star-rating
5
/5
15 December 2023
I love dealing with Brooks, as the quality of their goods is just as classic as their shipping. Well done as always lads!
star-rating
5
/5
15 December 2023
I own a Brooks leather saddle, and those saddles require occasional adjustment, as leather naturally stretches over time. They offer a small wrench to facilitate that adjustment, and I ordered that wrench. There was a delivery problem, and I contacted Brooks directly. The representative with whom I spoke listened carefully, and promptly shipped another wrench. And yes! I love the Brooks saddle, and I love the service.
star-rating
4
/5
14 December 2023
Very impressed with the quick thorough response. You can tell the individual behind the response is thoughtful and cares about your success symbiotically with their product. Saddles are very subjective and yet Brooks has impressed me with quality, customer service, and broadness of product choice. I enjoy the classic vintage look and the attempt to stay relevant with the Cambium line.
star-rating
5
/5
13 December 2023
Item - Saddle C17 Was delivered Quickly. Boxing plus saddle itself was of a high quality, as expected. Have only done a small ride, but so far it's much more comfortable than a standard Brompton Saddle, very happy with my purchase.
star-rating
5
/5
10 December 2023
The C17 has been a great saddle a perfect saddle on several of my fleet. I used it on a commuter bike then I got one for my mtb bike and I was very surprised how well it worked for that.
star-rating
2
/5
9 December 2023
Greetings: my purchase was for a newly reintroduced B72 saddle. It was to be installed on a new retro, step through and upright seating bike I purchased. There was no mention that to install the saddle on modern seat posts, an adapter would be necessary. The only problem is a) the price, b) the shipping costs, and c) the availability of the adaptor. It was sourced from a location in Italy. If I had known the installation of an adaptor and extra cost I would have either ordered at purchase, saving separate shipping costs or given the total cost of the combined package, not purchased it. Is there a source for this adaptor in the U.S.? Can you provide a contact for this adaptor to me? I'm rather disappointed with my purchase decision and all the extras required to be able to enjoy it. Please help me to be able to enjoy my purchase. Regards, Dan Clark 2933 Sparrow Dr. Fullerton, CA 92835 U.S.A. P.S. I'm a long time user of Brooks Saddles!
star-rating
5
/5
8 December 2023
I have just got 2 brooks saddles the B67 & the B67s soften leather haven’t put must miles on the B67 yet but first impressions a very comfortable ride out of the box so guessing it will only get better
star-rating
5
/5
7 December 2023
I have ordered from Brooks several times and it's always a good experience.
star-rating
3
/5
30 November 2023
I received timely responses for the support representative. However, nothing positive came from the conversation. There really didn't seem much interest in solving my problem.
star-rating
5
/5
28 November 2023
Great product and excellent price
star-rating
1
/5
28 November 2023
Awful. Bag delivered with defects. Wrote to ask for an exchange and they sent a rude email back saying no.
star-rating
5
/5
27 November 2023
Very satisfied - simple and very professional

Information for the customer

Bollino Feedaty
Last review: today
Certificate status: VALID
Reviews in mediation: 0

Authentic and impartial reviews
Verify the ratings
Discover the reviews

Information on the company

We are the oldest continually operating saddle company in the world and have been making saddles since before the invention of the bicycle.

Brooks England (User Enabled)
Via Vittorio Emanuele 119
36050 Pozzoleone (Vicenza)
Italy
VAT number IT01577350240
Tel. 0444461100