Callmewine.co.uk
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8 January 2026

I got overcharged on delivery which I did not accept but somehow I got charged £91 for a delivery on three bottles costing £72 - that is a terrible disgraceful rip off. I have asked for a partial refund on my delivery charge and my messages have been ignored. Unless I get refunded I will never use this company again and I will warn all my friends and contacts in the wine community never to buy from callmewine.co.uk

27 December 2025

I have still not received our wine ordered before Christmas I have made contact 3 times and have been promised a recall however heard nothing now waiting to contact credit card company disapointed

17 December 2025

Order never arrived. No tracking of proof of delivery provided. Had to claim back on credit card.

25 September 2025

I was sent the wrong wine (6 bottles of it) and when I complained to customer service they initially responded saying they would look into it. It’s been almost a week since I’ve heard from them, I’ve sent multiple emails asking for an update and still no response. VERY disappointed in service - I ordered this specific wine for a party I’m hosting and I now have 6 bottles of a lower quality wine with no resolution in sight.

Seller's reply

We’re truly sorry for the inconvenience and the delay in our response. This is certainly not the level of service we aim to provide. We completely understand your disappointment, especially since the wine was meant for a special occasion. Our team is already reviewing your case to resolve it as quickly as possible — you’ll be contacted shortly with a solution. In the meantime, please accept our sincere apologies for the experience you’ve had. Thank you for your patience and for bringing this to our attention. Kind regards, The Callmewine Team

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Callmewine.co.uk
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