Callmewine.co.uk
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star-rating
2
/5
30 January 2026
Prices look great and delivery to the UK stated 4-5 days. Delivery took 10 days and UPS were useless. I had various emails stating when delivery will be made only for that to turm out to be untrue. So you can rearrange your day only for the dleivery not to come. The last email said will be delivered end of day only for it to turn up first thing in the morning. You can't actually track when exactly the parcel will come(using their app and tracking number)-useless. The additional customs costs add to overall experience-which is awful and won't be using again.
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2
/5
18 October 2025
I received a wrong bottle and I spent 2 weeks with Customer Support to try and rectify the situation. Very poor communication, not an apology nor a gesture to make up for the inconvenience. The only focus was for me to return the wrong bottle. Really not good enough.
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2
/5
18 September 2025
No delivery updates and took far longer than I expected to arrive. Had to email (twice) to learn where the delivery had got to. Would not recommend or use again.
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Seller's reply
We’re really sorry to hear about your experience. We understand how frustrating it must have been to wait without clear updates, and we apologize for the inconvenience caused. Our team did respond to your emails, but we recognize that you should have received proactive updates without needing to chase us. We’re already working to improve our communication and delivery tracking, so this doesn’t happen again. Thank you for your feedback, it helps us get better.
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Company information

Callmewine.com is an online wine shop specializing in wines, champagne, and spirits, with a selection curated by expert sommeliers. We offer our customers a simple, intuitive, and engaging experience to discover both renowned labels and emerging wineries. Our mission is to make wine accessible to everyone — with passion, expertise, and excellent service.
Callmewine.co.uk (User Enabled)
Via Natale Battaglia, 8
20127 Milano (MI)
Italy
VAT Number IT07130650968


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