Collistar
reviews:

star-rating
-
/5
Calculated on - reviews in the last 12 months
 
Last 3 months: -/5  
(out of - reviews)
Last month: -/5  
(out of - reviews)

Filter by rating:

143
30
9
9
50
Other indicators
Products/Services
4.7 /5
Last review: -
Sorting criterion: most recent.
The list does not include the reviews in mediation. Discover more
star-rating
1
/5
26 August 2026
Ordered something at 13 July! Still not received my purchase. And it's impossible to get any contact with Collistar! As you can imagine I'm not happy at all!
Seller's reply
Dear Mandy, we are sorry to hear that you have not received your parcel. Our Customer care replied to your email after a few hours from its receipt. We kindly inform you that, according to your tracking number, since the parcel was not recollected from the Access Point, it has been sent back to our warehouse. Our customer care has contact you again in order to solve the issue. We remain at your disposal
star-rating
5
/5
19 August 2026
Ha sido muy fácil hacer la compra y elegir lo mejor para mi piel. Mi pedido se ha enviado y llegado en muy poco tiempo y estoy muy satisfecha con ello.
star-rating
5
/5
15 August 2026
Ein bekanntes Produkt nach langer Zeit wieder entdeckt und vermisst! Wieder super zufrieden, neues Design, schnelle Lieferung! Perfekt!
star-rating
1
/5
3 August 2026
La mia esperienza è negativa perché Poste Italiane non ha consegnato il pacco. Desidero in futuro ricevere con Bartolini o Gls con i quali non ho mai avuto problemi
Seller's reply
Gentile Sandra, Ci dispiace che la tua esperienza non sia stata soddisfacente. Il nostro Customer Care ha preso in carico il tuo caso e ti ha contattato in privato.
star-rating
1
/5
27 July 2026
Je n’ai pas reçu la commande. Elle n’a pas été livrée. Depuis, le site est en maintenance et je n’arrive pas à messager le vendeur pour demander le remboursement.
Seller's reply
Dear Khaled, We are sorry to hear that your experience did not meet your expectations. Our Customer Care team has taken charge of your case and has contacted you privately. If you need any further information, please do not hesitate to contact us.
star-rating
1
/5
21 July 2026
Heb 90 euro betaald per bank op 2 juli 2 afslankproducten twv 90 euro. Nooit een bevestiging gehad nooit een treak and trace en geen ontvangsten van de betaalde producten. Heb niets binnen. Ik ben best geïrriteerd krijg jullie ook nergens te pakken. Ik wil de bestelde en betaalde producten binnenhalen 1 week ontvangen en anders mijn 90 euro terug
Seller's reply
Dear Customer, We are sorry to hear that you did not receive your order. According to the tracking information, your parcel was delivered to a designated access point, where it was held for collection. As it was not collected within the allotted time, the shipment is now being returned to our warehouse. We would also like to confirm that we send both an order confirmation email and a shipping confirmation email. The shipping confirmation includes the tracking details, allowing customers to monitor the progress of their delivery and receive updates from the courier. We understand how disappointing this situation can be and are sorry for the inconvenience. Once the parcel has been returned to our warehouse, our Customer Service team will be happy to assist you with the next available options Best regards
star-rating
4
/5
13 July 2026
Handige site, snelle levering en fantastische producten.
star-rating
1
/5
12 July 2026
No he recibido aún mi pedido
Seller's reply
Dear Tatiana, we are sorry to hear that you have not received your order yet. According to the tracking information we sent you when we shipped the order, the parcel is in transit after your address change request. Rest assured that for any assistance, our customer care is at your complete disposal. Kind regards
star-rating
5
/5
11 July 2026
Parfait, un achat facile . Une expédition super rapide ,bien emballée, un vrai sui vi de livraison et même des échantillons comme en parfumerie Bref , très satisfaite de mon expérience. Un petit plus serait de proposer l'emballage cadeau 🎁.
star-rating
1
/5
10 July 2026
Mon paiement a été fait le 30/06 et je n'ai toujours rien reçu . Nous sommes aujourd'hui le 10/07
Seller's reply
Dear Customer, we are sorry to hear that you have not received your order yet. According to the tracking number, the parcel was delivered to an Access Point in order to permit you to recollect it since the delivery attempt at your address was not successful. As the parcel has not been recollected, it has been sent back to our warehouse. Our Customer care contacted you by email in order to assist you. We remain at your disposal!
star-rating
5
/5
9 July 2026
Rápido ágil y con buena selección.Calidad superio
star-rating
5
/5
5 July 2026
Schnell Lieferung und wunderschöne Tasche dazu. vielen Dank
star-rating
5
/5
3 July 2026
El proceso de venta fué rápido y la entrega muy ágil. Los productos son muy buenos, podrían ser más económicos, eso es cierto.
star-rating
1
/5
2 July 2026
No he recibido todavia mi pedido realizado el 21/06/2026, estoy muy endadada con el servicio
Seller's reply
Dear Customer, we are sorry to hear that you have not received your order yet. As per the conversations you had with our Customer care and according to your tracking number, the parcel has been delivered to the nearest Access Point in order to permit you to recollect it since the delivery attempt at your address was unsuccessful. We remain at your disposal
star-rating
1
/5
25 June 2026
I have not received the parcel yet.
Seller's reply
Dear Francisco, we kindly inform you that, according to the tracking number we sent the day after you placed the order, the parcel has been delivered to an access point since the deliver attempt at your address was not successful. We are sorry to know that you have not received the order yet, our Customer care contacted you by email. Have a great day!

Transparency with Feedaty

Bollino Feedaty
Last review:
Subscription status: ACTIVE
Reviews in mediation:

View how reviews evolve over time

Verified reviews
Check the ratings
Discover the reviews

Company information

 

Collistar (User Enabled)