Diadora
Recensioni: 14.826

star-rating
4,7
/5
Calcolato su 926 recensioni negli ultimi 12 mesi
 
Ultimi 3 mesi: 4,8/5  
(su 212 recensioni)
Ultimo mese: 4,8/5  
(su 67 recensioni)

94,0%

13.939 recensioni

2,9%

429 recensioni

3,1%

458 recensioni

Filtra per voto:

11.493
2.446
429
154
304
Altri indicatori
Prodotti/Servizi
4,7 /5
Ultima recensione: 19 luglio 2025
star-rating
1
/5
9 novembre 2024
I need a new shipping return label as the one in the box is unreadable by UPS. I need to return the sneakers because they do not fit. I have emailed this request as well, I tried calling customer service and got no one to pick up the phone.
Verified buyer
Acquirente verificato
Facebook Twitter Linkedin Whatsapp
Risposta del venditore
Dear Customer, thank you for your review and for taking the time to write it. We are sorry for any inconvenience caused, as we always strive to provide the best service possible. Our Customer Service team will contact you as soon as possible in order to provide you with further more detailed information.
star-rating
1
/5
28 ottobre 2024
allucinante, fintanto avrete un vettore come BRT e un servizio di assistenza telefonica, inutile,non mi azzardero'mai più ad acquistare dal vostro store. Pessimi è dire poco!
Verified buyer
Acquirente verificato
Facebook Twitter Linkedin Whatsapp
Risposta del venditore
Gentile cliente, Ci dispiace sinceramente sapere che la sua esperienza non è stata all’altezza delle sue aspettative. Le assicuriamo che il suo feedback è importante per noi e lo utilizzeremo per migliorare i nostri servizi.
star-rating
1
/5
28 ottobre 2024
Ik heb een pincode ontvangen die niet correct is Ik heb daarover gemaild en geappt maar ik krijg geen bericht van ontvangst of antwoord. Waarschijnlijk is het pakket nu ook weer opgehaald vanuit de locatie. Ik heb betaald maar heb geen idee waar mijn schoenen zijn... Zeer slechte communicatie helaas
Verified buyer
Acquirente verificato
Facebook Twitter Linkedin Whatsapp
Risposta del venditore
Dear Customer, thank you for your review and for taking the time to write it. We are sorry for any inconvenience caused, as we always strive to provide the best service possible. Our Customer Service team is already in touch with the carrier, and will contact you as soon as possible, regarding the delivery issue you have encountered.
star-rating
1
/5
28 ottobre 2024
Schreckliche Ware, total harter Sneaker, Rückgabe- Etikett funktioniert nicht. Kundenservice meldet sich nicht! Nie wieder!!!
Verified buyer
Acquirente verificato
Facebook Twitter Linkedin Whatsapp
star-rating
1
/5
20 ottobre 2024
Your online store worked flawlessly the first time I used it. Clothing delivered so quickly from Milan. My second purchase was an absolute nightmare . I ordered $470 usd worth of clothing tried to use the promo code. It wouldn’t work. None of the items were on sale. It kept saying my card info was incorrect. Tried for two days confirmed my card wasn’t blocked. Error changed to bad possible bad connection. Tried without promo code it eventually went through. Very expensive purchase. Had to make third purchase of a sweater on its own because it said none in stock and when retried it said limited stock. It allowed me to purchase with promo. Won’t use online store again. Over 100usd in shipping fees because separate purchase was required.
Verified buyer
Acquirente verificato
Facebook Twitter Linkedin Whatsapp
Risposta del venditore
Dear Customer, thank you for your review and for taking the time to write it. We are sorry for any inconvenience caused, as we always strive to provide the best service possible. Our Customer Service team will contact you as soon as possible in order to provide you with further more detailed information.
star-rating
1
/5
10 ottobre 2024
I was sent the wrong item. When I emailed customer service to ask them to send the correct item they ignored my request and asked instead for me to send the wrong item back for a refund. That's not what I wanted nor do I think it was fair: I would have received a refund for the cost of the goods, but not for the duties I paid to receive it. I would have also had to wait for the new item, and pay the duties for that new item. It was Diadora's mistake -- so should Diadora decide how to make up for their mistake? I think the company should listen to customers and not ignore any reasonable requests for compensation for their mistake.
Verified buyer
Acquirente verificato
Facebook Twitter Linkedin Whatsapp
star-rating
1
/5
21 settembre 2024
Schuhe sind gut, Sendung einfach schrecklich: hat 2 Woche gedauert und könnte am ende nicht zu meine Haus ankommen.
Verified buyer
Acquirente verificato
Facebook Twitter Linkedin Whatsapp
Risposta del venditore
Sehr geehrter Kunde, vielen Dank für Ihre Bewertung und dafür, dass Sie sich die Zeit genommen haben, sie zu schreiben. Wir entschuldigen uns für etwaige Unannehmlichkeiten, da wir stets bemüht sind, den bestmöglichen Service zu bieten. Unser Kundendienstteam wird sich so schnell wie möglich mit Ihnen in Verbindung setzen, um Ihnen bei dem aufgetretenen Lieferproblem weiterzuhelfen.
star-rating
1
/5
19 settembre 2024
Je suis déçue, je n ai pas bénéficié des 15% offerts après inscription à la newsletter…. J ai vécu ça comme une publicité mensongère
Verified buyer
Acquirente verificato
Facebook Twitter Linkedin Whatsapp
Risposta del venditore
Cher client, Merci pour votre avis et pour avoir pris le temps de l'écrire. Nous nous excusons pour la gêne occasionnée, car nous nous efforçons toujours de fournir le meilleur service possible. Notre équipe du service client vous contactera dans les plus brefs délais afin de vous fournir des informations plus détaillées. Cordialement,
star-rating
1
/5
9 settembre 2024
J'ai été très déçue du produit livré, une chaussure avait un défaut. Le problème est qu'on ne peut pas faire d'échange. Recommander une nouvelle paire m'aurait fait perdre ma réduction de nouveau client.
Verified buyer
Acquirente verificato
Facebook Twitter Linkedin Whatsapp
Risposta del venditore
Cher Client, merci pour votre avis et d'avoir pris le temps de l'écrire. Nous sommes désolés pour tout inconvénient causé, car nous nous efforçons toujours de fournir le meilleur service possible. Notre équipe de service à la clientèle vous contactera dès que possible afin de vous aider davantage concernant le problème de qualité que vous avez rencontré.
star-rating
1
/5
22 agosto 2024
To be honest, I always liked diadora brand for shoes and tracksuits. Always wear them since a was kids in Italy. Now that I’m living in Australia, it’s hard to get them easily. But I tried to place an order online and the products are expensive, pay for delivery with not minimum of bill for a free delivery, not matter how much you spend. I get the order (2 pairs of shoes) And the size are wrong. Give one back, I pay for the delivery again from the refund. The other pair I will sell it here, because isn’t worthy to send the shoes back. Bad experience.
Verified buyer
Acquirente verificato
Facebook Twitter Linkedin Whatsapp
star-rating
1
/5
22 agosto 2024
Ho acquistato le scarpe dieci giorni fa ma non mi sono ancora state consegnate.Ho chiesto aiuto alla assistenza clienti ma non mi hanno ancora dato un riscontro.
Verified buyer
Acquirente verificato
Facebook Twitter Linkedin Whatsapp
Risposta del venditore
Gentile cliente, la ringraziamo per la sua recensione e per aver trovato il tempo di scriverla. Siamo spiacenti per i disagi causati, poiché cerchiamo sempre di fornire il miglior servizio possibile. Vogliamo assicurarle che stiamo lavorando attivamente con il corriere, al fine di organizzare una nuova consegna al suo indirizzo il prima possibile. Il nostro Servizio Clienti la contatterà al più presto per fornirle ulteriori informazioni dettagliate.
star-rating
1
/5
14 agosto 2024
Worst experience ever customer service was horrible never received items I purchased
Verified buyer
Acquirente verificato
Facebook Twitter Linkedin Whatsapp
star-rating
1
/5
25 maggio 2024
I ordered a pair of shoes from this company because all of my coworkers had great things to say about the brand. A few days after ordering my pair of shoes, they come in the mail, I open the box, and the colored dye from part of the shoe completely bled onto the white part of the shoe. Not sure if it was a defective pair or if the heat from the package traveling damaged the dye, but the shoes were damaged upon me opening the box. So apparently the only way I can get a pair that isn’t messed up is to send back the original pair and wait for them to reach the warehouse. Then once it reaches the warehouse, they will process a refund. And then once I get the refund back, I have to place a whole new order. It’s kind of ridiculous considering the shoes were delivered to me damaged. I don’t think I’ll be ordering a new pair once I get a refund because the customer service wasn’t the best.
Verified buyer
Acquirente verificato
Facebook Twitter Linkedin Whatsapp
Risposta del venditore
Dear Gabby, thank you for your review and for taking the time to write it. We truly regret any inconvenience caused. Regrettably, we do not offer exchanges or replacements in our online store. However, you can return the shoes for a complete refund of the amount paid and reorder the item. Our Customer Service team will contact you as soon as possible in order to provide you with further more detailed information.
star-rating
1
/5
20 maggio 2024
I bought 10 days ago , I nevé received the mail of ship confirmation. And I didnt received my purchase
Verified buyer
Acquirente verificato
Facebook Twitter Linkedin Whatsapp
Risposta del venditore
Dear Customer, thank you for your review and for taking the time to write it. We are sorry for any inconvenience caused, as we always strive to provide the best service possible. Unfortunately, the courier had been unable to deliver the parcel due to your absence, so the parcel is awaiting your collection in a nearby DHL Service Point. Our Customer Service team will contact you as soon as possible in order to provide you with further more detailed information.
star-rating
1
/5
24 aprile 2024
I ordered an item which Diadora offered me a 20% discount. My order never turned up and I was given a full refund after a few weeks of waiting. My issue is I ordered the item because of the 20% discount. Diadora wouldn't send a replacement. What a waste of time!!
Verified buyer
Acquirente verificato
Facebook Twitter Linkedin Whatsapp
Risposta del venditore
Dear Customer, thank you for your review and for taking the time to write it. We are sorry for any inconvenience caused, as we always strive to provide the best service possible. Our Customer Service team will contact you as soon as possible in order to further assist you with a new order.

Trasparenza con Feedaty

Bollino Feedaty
Ultima recensione: oggi
Stato certificato: VALIDO
Recensioni in mediazione: 2
Recensioni autentiche e imparziali
Verifica le valutazioni
Scopri le recensioni
Misure per la verifica delle recensioni

Informazioni sull'azienda

Vincere, non è un obiettivo fine a se stesso, è il cuore della nostra impresa che vogliamo portare ad essere leader globale nel mercato dello Sport, lifestyle e Safety attraverso marchi fondati sulla passione, l’avanguardia stilistica e l’innovazione tecnologica. La creatività e l’immaginazione hanno reso grande la nostra azienda; la ricerca di materiali e sistemi costruttivi, l’innovazione costante nello sviluppo di tecnologie applicate allo sport, al benessere e alla sicurezza dell’individuo e, infine, lo stile, italiano, visionario, trasversale e globale, rappresentano i nostri più grandi successi.
Diadora (Utente Attivo)
Via Montello, 80
31031 Caerano San Marco (Treviso)
Italia
Partita IVA IT04308510264


Visita il sito Contatta il venditore