Diadora
recensioni:

Calcolato su - recensioni negli ultimi 12 mesi

Ultimi 3 mesi: -/5

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Ultimo mese: -/5

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Filtra per voto:

5 stelle

11.806

4 stelle

2.494

3 stelle

440

2 stelle

157

1 stelle

324

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Altri indicatori

Prodotti/Servizi

4,7 /5

Ultima recensione: -

Criterio di ordinamento: la più recente.
L'elenco non include le recensioni in mediazione. Scopri di più

11 dicembre 2023

Bien que la livraison ait été effectuée avec succès, je rencontre des difficultés pour obtenir une réponse en ce qui concerne un retour. Le code-barres fourni ne fonctionne pas comme ils l'indiquent. J'ai envoyé plusieurs mails sans recevoir de réponse. Je préférerais ne pas conserver un produit qui ne me convient pas.

Risposta del venditore

Cher Milovan, Merci pour votre commentaire et d'avoir pris le temps de l'écrire. Nous sommes désolés pour tout inconvénient causé, car nous nous efforçons toujours de fournir le meilleur service possible. Il est important de noter que vous devez coller à l'extérieur du colis l'étiquette avec trois codes-barres, parce que celle avec un code-barres doit être remise au transporteur. Cependant, notre équipe du service client vous contactera dans les plus brefs délais afin de vous fournir des informations plus détaillées. Encore une fois, nous sommes désolés pour les désagréments causés et nous vous remercions pour votre compréhension. Cordialement,

12 novembre 2023

Voilà j avais commandé une paire de chaussures via internet mais tout ne c est pas passé comme prévu, après avoir fait ma commande on m'a retiré une somme d argent tout à fait normalement je reçois le colis assez vite mais curieusement la boîte est très légère d ou le réflexe de ne pas l ouvrir,je contacte via infodiadora@diadora.com et aussi via le 0800. Au contact de l opératrice je lui signale ce qui c est passé tout en lui disant que j avais pris les photos de la boîte et me dit de faire une vidéo et de l envoyer à infodiadora@diadora.com Les photos ça passe mais la vidéo ne passe pas vu sa longueur. Donc plusieurs jours passent et la on m informe que l on va me rembourser et ça c est fait très vite j ai reçu mon argent le jour même. Mais voilà je suis très déçu parce que j y tenait tellement à cette paire de chaussures vu que je n en trouve pas dans les environs.

Risposta del venditore

Cher Client, merci pour votre avis et d'avoir pris le temps de l'écrire. Nous sommes désolés pour tout inconvénient causé, car nous nous efforçons toujours de fournir le meilleur service possible. Notre équipe du service client vous a contacté et vous a fourni des informations supplémentaires sur votre demande.

3 novembre 2023

Ho fatto un ordine ma mi è stato tolto un prodotto senza darmi spiegazioni.

28 settembre 2023

I specifically asked for a XL top hoody and i received a 2x, XXL. al

Risposta del venditore

Dear Customer, thank you for your review and for taking the time to write it. We would like to inform you that the size that was sent to you corresponds with the one ordered. However, our Customer Service team will contact you as soon as possible in order to provide you with more detailed information.

15 settembre 2023

Pas de photo publié de la chaussure portée. De plus, pas de moyen de suivre son Coli. Aussi, la livraison via DHL a été un désastre (annonce que le livreur vient tel jour mais ne vient pas sans prévenir, laisse le coli chez un voisin alors que j'ai bien dit que je ne voulais pas qu'il soit livré ailleurs qu'à ma porte avec ma signature) la livraison à été un vrai cauchemar. J'ai du appeler tous les jours pendant trois jours. Un enfer.

Risposta del venditore

Cher Client, merci pour votre avis et d'avoir pris le temps de l'écrire. Nous sommes désolés pour tout inconvénient causé, car nous nous efforçons toujours de fournir le meilleur service possible. Notre équipe de service à la clientèle vous contactera dès que possible afin de vous fournir des informations plus détaillées.

23 agosto 2023

Placed my order on the 12/8/23.on the 18th I contacted diadora telling them I have had no communication about shipping.i was told the q4 and 15th were holidays in Italy which is fair enough.contacted yourselves again on the 22nd about not receiving shipping information.was sent 2 dpd shipping numbers which don't seen to correspond with dpd so now on the 23rd I have still not received my order and don't know where it even is

Risposta del venditore

Dear Customer, Dear Customer, thank you for your review and for taking the time to write it. We want to inform you that we do not use DPD for our shipments, however our Customer Service team will contact you promptly to provide further more detailed information. Kind regards,

24 luglio 2023

Trés belle, la rigidité est moins bonne que mes première et trés justes

Risposta del venditore

Cher client, nous vous remercions pour votre commentaire et d'avoir pris le temps de l'écrire. En général, nos articles sont conçus pour correspondre à la taille standard avec une coupe standard. Cela signifie qu'ils ne sont pas spécifiquement classés comme étroits ou larges. Au lieu de cela, nous visons à créer des chaussures qui conviennent à une large gamme de formes et de tailles de pieds pour répondre à différentes préférences. Pour vos futurs achats chez nous, n'hésitez pas à contacter notre service clientèle pour obtenir des conseils supplémentaires sur la taille et une assistance.

12 giugno 2023

Zip on one of the pants recvd did not work properly and it has been taking more than a week for the company to investigate while a photo and video of the defective product was were sent. At this point of this writing, no update from the company is recvd.

Risposta del venditore

Dear Customer, thank you for your review and for taking the time to write it. We are sorry for any inconvenience caused, as we always strive to provide the best service possible. We want to inform you that our Customer Service team will contact you as soon as possible in order to further assist you regarding the quality issue you have encountered.

12 aprile 2023

I’m satisfied with the quality of the product. However the shopping experience was unsatisfactory: I ordered size L and they sent me XL. I sent an email that was never answered, and only when I started the return process they replied the sizes are European and therefore they were correct. How was I supposed to know that? Bottom line, I can return the items, but I can’t exchange them for the size I want. Poor customer service overall.

Risposta del venditore

We regret you are not satisfied with your recent shopping experience. We want to inform you that the size on the tag of the product is displayed in EU sizes, however you can see the sizes of the item in US, UK, JP sizes on the inner tag of it. For your future purchases with us, please consult the size guide or contact our Customer Service team which is always available to assist. Thank you for your time and consideration. We look forward to hearing from you soon and resolving any issues you may have.

27 febbraio 2023

They are comfortable shoes and look great from the outside, but (!) the inside of the heals are falling to pieces within one week! The quirky way the back is cut is sold as something that makes the shoe unique, but in reality it is just poor quality.

Risposta del venditore

Dear Customer, thank you for your review and for taking the time to write it. We are sorry that you are not satisfied with the material used to manufacture the item you purchased. Our Customer Service team will contact you as soon as possible in order to provide you with further more detailed information.

10 febbraio 2023

Shipping seems slow. There is also a lack of communication. I emailed customer service 2 days ago and still have not received a response on order status. When I use the option on the website to track order, it says order not found.

Risposta del venditore

Dear Customer, thank you for your review and for taking the time to write it. We are sorry for any inconvenience caused, as we always strive to provide the best service possible. We want to inform you that our Customer Service team will contact you as soon as possible in order to provide additional information regarding your order.

25 gennaio 2023

pas satisfait car commander du 44.5 et reçu 42.5

Risposta del venditore

Nous sommes désolés pour le désagrément causé. Nous tenons à vous informer que notre équipe du service clientèle vous contactera dès que possible afin de vous fournir une assistance supplémentaire.

8 gennaio 2023

Nn posso essere contento del servizio dato visto che avevo acquistato due articoli per effettuare regali per natale ma nn ho potuto consegnarli visto che nn sono arrivati Successivamente ho rifatto un terzo acquisto e quest’ultimo è arrivo in tempi veloci Sono curioso di vedere come andrà a finire il mio primo acquisto perché mi dicono che è stato consegnato ma io nn ho ricevuto

Risposta del venditore

Gentile cliente, la ringraziamo per la sua recensione e per aver trovato il tempo di scriverla. Ci scusiamo per il fatto che il pacco non sia arrivato come previsto. Vogliamo informarla che il nostro Servizio Clienti l'ha contattata per fornirle maggiori informazioni sulla consegna del suo ordine.

22 novembre 2022

Beautiful kicks but awful fit & finish. Glue & paint are among the worst I have ever seen and I own many sneakers

Risposta del venditore

We are sorry to see that you are not satisfied with your recent shopping experience. Our Customer Service team will contact you as soon as possible in order to further assist you regarding the quality issue you have encountered.

15 novembre 2022

The process of ordering is easy, but I don’t understand how can Portuguese islands, Madeira and Azores, are not covered on deliveries.

Risposta del venditore

Dear Customer, thank you for your review and for taking the time to write it. We regret to inform you that Azores and Madeira aren't available yet in our shipping destinations. We would like to advise you to subscribe to our Newsletter in order to be promptly notified regarding our new shipping destinations.

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Informazioni sull'azienda

Vincere, non è un obiettivo fine a se stesso, è il cuore della nostra impresa che vogliamo portare ad essere leader globale nel mercato dello Sport, lifestyle e Safety attraverso marchi fondati sulla passione, l’avanguardia stilistica e l’innovazione tecnologica. La creatività e l’immaginazione hanno reso grande la nostra azienda; la ricerca di materiali e sistemi costruttivi, l’innovazione costante nello sviluppo di tecnologie applicate allo sport, al benessere e alla sicurezza dell’individuo e, infine, lo stile, italiano, visionario, trasversale e globale, rappresentano i nostri più grandi successi.

Diadora (Utente Attivo)
Via Montello, 80
31031 Caerano San Marco (Treviso)
Italia
Partita IVA IT04308510264

Categoria: Moda e shopping

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