fizik
Reviews: 6,002

star-rating
4.7
/5
Calculated on 946 reviews in the last 12 months
 
Last 3 months: 4.9/5  
(out of 149 reviews)
Last month: 4.9/5  
(out of 48 reviews)

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Last review: 17 February 2025
star-rating
3
/5
8 August 2023
Product was defective - the lining in one shoe had a big fold in it which created a pressure point. This should have been picked up in a quality inspection. I returned the product for a refund.
star-rating
3
/5
28 July 2023
First sending of product was delayed by one week, but that was not an issue. However I ordered pair of size 43 shoes. I tried them on and they felt great! I installed cleats and then noticed that right side shoe was size 44... I did not ride with the shoes. Then I send you inquiry that how should we proceed. In a way I left cleat installment marks but you delivered wrong size right side shoe... I'm still waiting for your reply that should I send these ones back or only the wrong sized one or what would be the corrective actions to get me what I ordered. I would love to have pair of 43s!! Product quality seems to be spot on!
star-rating
3
/5
14 July 2023
Ordered two pairs (back to back) because the first pair had a lump underneath the right big toe. I would like to return the first pair that has the defect, but I have not had a response to my first inquiry about this. Please contact me asap. Thank you!
star-rating
3
/5
11 July 2023
I liked the fast delivery and the variety of shoe styles. I didn’t like the absence of an answer from the Support regarding the exchange of my shoes’ size. Moreover, the return process was long and a bit frustrating.
star-rating
3
/5
6 July 2023
After trying many over the years, I really like this saddle, it's comfortable and fits well. However I'm now on my second. Sadly the first split after 9 months of leisure use which isn't great for something costing almost £170. Still, I suppose it was good enough for me to buy again 🤷🏻‍♂️
star-rating
3
/5
30 June 2023
Using DHL to return your product is a painful experience.
star-rating
3
/5
29 June 2023
Very happy with the price and the delivery. Disappointed that the fit was a little too wide for my foot.
star-rating
3
/5
19 June 2023
Purchased Fizik Vento Stabilita. I loved your fast shipment. I had my first riding done with the new shoes, and somehow lower BOA dial was pushing down the top of my foot. Not so critical for 2-hour riding, but it was uncomfortable. Hope it gets better for next ride.
star-rating
3
/5
10 June 2023
I use the measuring tools provided in order the size that was suggested. I understand that I could’ve done something wrong, but I felt confident because it said there were free returns. When I received the shoes, I absolutely love them, but they were way too big. The reason for my lower rating is because of how difficult the return process was. It had to be dropped off at a DHL, which the closest one was an hour and a half drive. When I got there, I had followed all instructions and the person working had no idea how to do the return. I am so nervous as I have not received my refund.
star-rating
3
/5
9 June 2023
3 stars as I ordered two pairs, 43.5 and 44 in size as I'm in the between the two referring to the Fizik chart. Instead of the 44 I recieved a 39 and in a different color, the 43.5 was too small. So I had to return them both. The customer support of Fizik though was very responsive and gave me a voucher for a future discount and the return process is extremly simple. So no product experience but good experience with the team.
star-rating
3
/5
4 June 2023
Ok customer service My purchase product didn’t arrive in perfect condition. There was a small yellow ish stain on the shoe
star-rating
3
/5
20 May 2023
Die Schuhe sind super, Versand hat super geklappt. Das Gewährleistungsprocedere ist fragwürdig. Der Verschluss an meinem Schuh ging nach 2 Tagen kaputt. Fizik hat mich zu Boa verwiesen, um mir einen neuen Verschluss zu besorgen, den ich auch noch selbständig wechseln soll. Mein Vertragspartner ist eindeutig Fizik und somit müsste Fizik auch sich um die Reparatur kümmern - meines Erachtens. Darum nur 3 Punkte
star-rating
3
/5
19 May 2023
Print out sizing guide on website is not accurate. The recommended size I ordered was too small and I had to go a size up. Returns process could be better - it's not possible to return combine multiple items from different orders into a single return. Customer Service told me they "thought it was possible" which wasn't at all helpful. More than a week after receiving email acknowledgement of my return I was still waiting for a refund and had to contact Customer Service to get this processed.
star-rating
3
/5
15 April 2023
Fizik's site can be less than satisfying, especially on mobile.
star-rating
3
/5
9 March 2023
1. Its a challenge to get the right seat (both model and size). Knowing my sits bone width measured from MRI is a much different number than the seat widths offered. I purchased vento argo X1 150mm width & sits bones measurement from MRI was 85mm 2. Unclear from website or directions in box how the seat should be mounted. As the back part of the seat is raised, using a level would mount the seat awkardly. However, after emailing fizik they sent a nice graphic showing that you use the level from the middle of the seat forward, which was helpful. 3. Currently have the seat on my gravel bike, on trainer until show melts. The seat is high quality. Has it made a difference with my hamstring tendinosis? dont think it has helped or hurt it. Status quo. 4. I would like to try a different seat geometry, but it gets expensive buying all sorts of seats. Some sort of demo seat program would be helpful. 5. But as I said, its a good quality made seat.

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Bollino Feedaty
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Information on the company

Founded in 1996, fizik’s mission is to make the most sophisticated, inspiring and beautiful gear for the world’s most discerning cyclists. The passion for design and performance behind fizik’s diverse product range for road, off-road and triathlon is expressed through the countless victories in the pro peloton, being the choice of the most inspiring athletes and winning many design awards fizik is committed to providing the ultimate in saddle, shoe, bar-tape and component design - combining comfort and light weight with technology and innovation. Through physiological research, anatomic studies and advanced technological development, fizik has succeeded in creating that perfect combination. No matter whether you challenge yourself or other riders, or whether you’re a pro-rider or an amateur, if you’re searching for the most beautiful and best performing cycling gear, fizik is the answer. fi'zi:k is the phonetic spelling of the word physique, referring to the form or state of the human body.

fizik (User Enabled)
Italy
VAT number IT01577350240