La Sportiva
Reviews: 1,300

4.1

Calculated on 168 reviews in the last 12 months

Last 3 months: 4.0/5

(out of 34 reviews)

Last month: 4.3/5

(out of 8 reviews)

Filter by rating:

5 stars

979

4 stars

196

3 stars

2 stars

1 stars

See all reviews

Other indicators

Average product rating

4.7 /5

Last review: 21 April 2025

30 August 2022

Impossible to find the approach shoe replacement laces that I required for my TX guide shoes, on the La Sportiva website! I had to make an enquiry through a local UK based La Sportiva retailer! I'm annoyed that I'm having to replace the shoe laces in the first place, because the shoes are only 9 months old!!! And, to add 'insult to injury' the laces cost about £2.00 but the shipment from La Sportiva that I was being charged was a further £14.00 'FOURTEEN' pounds!!!! That's 7 times more than the laces themselves!!! Very unimpressed and disappointed!

28 October 2021

Your website is extremely slow, that's my second order and I was experiencing same issues with your polish version of that webpage. I bought clothes only because I know the quality and I really needed those but otherwise, I wouldn't spend so much time, it's not worth it. You have to improve it, especially that there are many bugs. Unfortunately I'm a Web QA...who loves mountains :(

15 March 2021

Half of the items weren't availabe although it was marked as "in stock".

24 January 2021

I was emailed to say my order was shipped, but then I had waited about 2 weeks and I got another email saying this: "Unfortunately your shipment has been sent to sender due changes in custom procedures for Brexit situation." I was not informed about this problem and I was told it was my responsibility to contact them to talk about it... Although I did receive a full refund I am still without any climbing shoes and I now have to search again from scratch and buy from other retailers. Disappointing.

19 January 2021

Asked for progress on my order 7 days after handing over money, no reply just sent here. Human contact please

10 August 2019

Impossible setup of correct home adress. Ups didnt recieve all information (incl phone number)

15 January 2019

LaSportiva, generally, the communication process was genuine; my primary issue is that the MEGA ICE EVO was listed as in-stock when trying to purchase, and then when processed was denied by Customer Service for being out-of-stock. When my order was placed, the team would then update the website page as out-of-stock. So, I had to be refunded twice (one pending). I wouldn't have placed the order if it was out-of-stock, and it looks like you can not perform this action if this is indeed the case. So, now I'd like to receive a back-in-stock notification for this product, and I'm registered, so this is a good experience. Overall, the quality of LaSportiva's products allows me to look past the online issues. We will be shooting a film, and wanted to get the MEGA ICE EVO in the film, so still looking elsewhere for stock. Loyal Customer, Ryan Holm

2 July 2017

Support was unable to help me with my request. The support is centralized and there is no communication between them and the actual brand. It was below par.

Reply of the merchant

Dear Customer, we are sorry to hear about your issue. Please consider that we are always available to answer to any specific request about our products and the online shop. Best regards, La Sportiva Staff

28 February 2017

I have been pleased with the product but still waiting for refund on returned top. It was returned with correct label and in perfect condition . Money taken for replacement but no refund for returned goods -

18 October 2016

I got the pants in different color than ordered - black/anthracite instead of grey. There is no mistake in my view as I have another gray La Sportiva pants which are really grey. Finally I did not claim it to avoid the time loss, but definitely I am not happy. Delivery time - ok

Reply of the merchant

Dear Client, we're really sorry to read your review. We would like to inform you that the color of the items may vary due, mainly, to the fabric. Anyway, for your specific need, we would like to suggest you the return of the pants. Here you can find all the details about it: http://www.lasportiva.com/en/customer-support. La Sportiva Staff

Information for the customer

Last review: 2 days ago

Certificate status: VALID

Reviews in mediation: 3

Means for the verification of reviews

Information on the company

La Sportiva was born in 1928 when Narciso Delladio hand-crafted wooden leather boots for many lumber-jacks and farmers of the Fassa and Fiemme valleys (Dolomites, Italy). After the war, the demand for boots increased obliging Narciso to hire new workers: the good name of "Calzoleria Sportiva" crossed the boarders of the valleys. Starting from here the La Sportiva’s history continued to grow. Now the firm produces in Fiemme Valley boots and shoes for all kind of outdoor activities from climbing and mountain, categories in which La Sportiva has the market leadership, to mountain running, trekking and the skimountaineerging market. Recently the company entered in the skimountaineering segment and in the apparel market with a complete selection of technical clothes for running, skimountaineering and climbing. La Sportiva who produces mainly in his headquarter at Ziano di Fiemme, is distributed in more then 70 countries worldwide.

La Sportiva (User Enabled)
Via Ischia, 2
38030 Ziano di Fiemme
Italy
VAT number 01039930225
Tel. 046257080

Fax 046257080

Visit the website Contact the seller

La Sportiva Reviews: 1,300

90.4%

2.6%

7.0%

Filter by rating:

Other indicators

Reply of the merchant

Reply of the merchant

Information for the customer

Information on the company

La Sportiva
Reviews: 1,300