La Sportiva
Reviews: 1,288

4.2

Calculated on 178 reviews in the last 12 months

Last 3 months: 4.1/5

(out of 44 reviews)

Last month: 4.4/5

(out of 16 reviews)

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4.7 /5

Last review: 17 March 2025

7 March 2025

Still waiting to solve our problem

21 January 2025

The boots are great…HOWEVER…I do not appreciate the fact that I was hit with a tax bill from FedEx after they arrived. This is not made clear anywhere on the site, including at checkout, so a £120 pair of boots is now looking to cost me £175. I have emailed customer services twice and they’ve just ignored me. This is a very deceitful and short-sighted tactic - I will not be purchasing from La Sportiva again, no matter what its products are like.

20 January 2025

Shoes arrived ok - unfortunately I was charged 80euros additional tax on arrival . No planned or disclosed by La Sportiva - and also probably incorrect because I paid tax on the original purchase. Oh dear. Shoes are fine - although colour is also not quite true to the pictures. However I like La Sportiva approach shoes - these are my 3rd pair.

17 December 2024

I haven't been able to return the goods for a week due to a program error. I'm still waiting for this opportunity

26 November 2024

I have returned my order 10 days ago and the confirmation or refund is still not done.

10 October 2024

Massive hidden shipping fees, you pay a lot for shipping and are not eligable for free shipping when purchasing over the advertised amount. Then you are hit with huge fees as the shipping doesn't cover all the costs. The actual items recieved are very good though. However, will never shop direct again.

31 May 2024

Lack of information about duties at checkout is disappointing. Be warned that you will be charged tax and duty if you are not in the EU

6 May 2024

Their exchange is broken, so you need to return the items and the return process is very old school - they can not send a return label, so you have to book a courier yourself, pay for it (and import duties back to Italy) and take the pain of going through all the weights, tariff codes etc. despite the fact that you paid import duties into the U.K. you would have to pay again on the exchange items!

22 March 2024

It was so sad that my package could not be delivered to me (in France) for 7 days just because I do not have a "French mobile phone number". At least you have to state in advance that somebody who has bought stuff from you has to have a telephone number registered in the country where the purchases will delivered. I can't imagine what could be happed if I do not have a friend who has a phone. I called La Sportiva customer services; the first one was good, I provided a preferred phone number; however, the second call unfortunately happened with somebody who does not well understand English. She was not able to explain to me what was happening and could not successfully start the delivery process. I got the delivery eventually but the whole process was frustrating and was a kind of burden to me, which was ridiculous.

15 February 2024

Pagerei volentieri 30 € in piu' per capo se fossero prodotti in Val di Fiemme. Made in Vietnam non mi piace. Saluti

18 January 2024

Waited for weeks no shoes! Emailed La Sportiva apparently there had been a technical issue! Poor communication from them. Good job they do excellent shoes!

1 September 2023

Shoes are great however the website was abit glitchy and kept trying to add two into the basket. Post ordering it cost £45 in import taxes which made it even more expensive. Other than that great shoes

30 July 2023

Yes was OK Not clear on the way you describe your sizes but yer product is average

29 May 2023

This review is not about the product but about the delivery. I was promised delivery before 18h, waited all day long but the package never arrived. Had to stay home from work another day in order to have the package delivered, contacted you several times, your staff gave me different replies every time. "It is delayed, it will arrive next day, maybe not after all, we cannot say when" etc. I urgently needed the package that day in order for me to travel abroad on a big adventure. It was a big hassle for me.

25 May 2023

Hi wonderful products, I love them. But always problems with posting to the account holder instead of requested address so more expense involved

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Last review: yesterday

Certificate status: VALID

Reviews in mediation: 2

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Information on the company

La Sportiva was born in 1928 when Narciso Delladio hand-crafted wooden leather boots for many lumber-jacks and farmers of the Fassa and Fiemme valleys (Dolomites, Italy). After the war, the demand for boots increased obliging Narciso to hire new workers: the good name of "Calzoleria Sportiva" crossed the boarders of the valleys. Starting from here the La Sportiva’s history continued to grow. Now the firm produces in Fiemme Valley boots and shoes for all kind of outdoor activities from climbing and mountain, categories in which La Sportiva has the market leadership, to mountain running, trekking and the skimountaineerging market. Recently the company entered in the skimountaineering segment and in the apparel market with a complete selection of technical clothes for running, skimountaineering and climbing. La Sportiva who produces mainly in his headquarter at Ziano di Fiemme, is distributed in more then 70 countries worldwide.

La Sportiva (User Enabled)
Via Ischia, 2
38030 Ziano di Fiemme
Italy
VAT number 01039930225
Tel. 046257080

Fax 046257080

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La Sportiva Reviews: 1,288

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2.6%

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La Sportiva
Reviews: 1,288