Legami
recensioni:

Calcolato su - recensioni negli ultimi 12 mesi

Ultimi 3 mesi: -/5

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Ultimo mese: -/5

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Filtra per voto:

5 stelle

2.435

4 stelle

363

3 stelle

158

2 stelle

119

1 stelle

410

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Altri indicatori

Prodotti/Servizi

4,8 /5

Ultima recensione: -

Criterio di ordinamento: la più recente.
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9 giugno 2026

J’ai fait plusieurs commandes sur le site et j’ai toujours été ravi, on reçoit une facture, on est informé de la livraison puis on est informé par le Livreur et enfin on se fait livrer… Mais cette fois, hélas, tout ne s’est pas passé aussi bien le livreur indique le colis comme livret, et je n’ai absolument rien reçu. La procédure pour se faire rembourser est assez compliqué. On me demande d’envoyer les formulaires que j’ai envoyé et on reçoit le lendemain un message indiquant d’envoyer les mêmes formulaires avec les mêmes documents. On verra comment cela se finit. Mais c’est dommage que la société de livraison associée n’ait pas fait son travail., et que la procédure de remboursement soit compliqué. Dernier point qui m’ennuie beaucoup: j’aurais préféré qu’on me réenvoie la même commande plutôt que de me faire rembourser car cinq jours après des produits ne sont déjà plus disponibles.

Risposta del venditore

Hi Anthony, we’re very sorry to read your review and to hear that this time your online purchase did not meet your expectations. We can confirm that your refund request has been correctly approved, and you will receive the amount within 5 working days using the same payment method as your order. As we were unfortunately unable to send a replacement, we proceeded with the refund to resolve the situation as quickly as possible. Thank you for your understanding, and we truly hope to provide you with a better experience in the future. Kind regards, Legami Customer Service Team

8 giugno 2026

Die Waren waren wunderbar, aber der Versand mit GLS eine Katastrophe! Angeblich wurde ein Zuverstellversuch am Donnerstag unternommen. Danach 2 Tage Funkstille, man konnte den Aufenthalt des Pakets nicht herausfinden, bis schließlich am MONTAG (!!!) das Paket bei Nachbarn abgegeben wurde.

Risposta del venditore

Hello Karina, thank you for your feedback. We’re really glad to hear that you were happy with the products, but we’re very sorry for the frustrating delivery experience. This is certainly not the level of service we want to provide, and we understand how disappointing it must have been to face delays and lack of updates. We will share your feedback with the courier to help improve future deliveries. Thank you again for bringing this to our attention. Have a nice day, Legami Customer Service Team

7 giugno 2026

Produits conformes à la commande Originalité des produits Legami C’est le service livraison qui pose problème commande d’avant jamais reçu alors que la commande etait marqué livré le livreur l’avait laissé dans l’allée et cette fois ci carton abîmé car forcé pour rentrer dans la boîte aux lettres

Risposta del venditore

Dear Customer, Thank you for your feedback. We are sorry to hear about your experience with the delivery and understand your disappointment. We will further investigate what you reported with our carrier to better understand what happened. Your feedback is very important to us and helps us improve our service. Thank you Legami Customer Service Team

6 giugno 2026

ziemlich hohe Versandkosten mit 9,99€ nach Deutschland Versandkostenfrei erst ab 50€( zu hoch der Wert) neue Artikel oft nicht immer verfügbar mehr Gratisversandaktionen ohne Mindestbestellwert

Risposta del venditore

Dear Customer, Thank you for your comment. Shipping costs are calculated based on the quality of service offered by our couriers, who work to deliver orders as quickly as possible! However, you can enjoy 50% off shipping on your first order by subscribing to the Legami newsletter. Thank you once again for sharing it with us. We wish you a nice day Legami Customer Service Team

5 giugno 2026

Stylos comme ma fille voulait. Par contre le montant des frais de port est exorbitant et même je dirai indécent presque le double du produit acheté. Mettez cz dans une enveloppe déjà pas besoin d'un gros carton.

Risposta del venditore

Dear Customer, Thank you very much for your feedback! We are really happy that your daughter enjoyed the pens she received. Shipping costs are calculated based on the quality of service offered by our couriers, who work to deliver orders as quickly as possible! However, you can enjoy 50% off shipping on your first order by subscribing to the Legami newsletter. Thank you again for sharing your comment with us. Legami Customer Service Team

5 giugno 2026

les produits sont top, livraison rapide... MAIS les frais de livraison sont VRAIMENT trop honnereux! Je ne suis plus de passer commande régulièrement car c'est exagéré

Risposta del venditore

Hi, thank you for your comment. We're glad you like our products. Shipping costs are calculated based on the quality of service offered by our couriers, who work to deliver orders as quickly as possible! However, you can enjoy 50% off shipping on your first order by subscribing to the Legami newsletter. We wish you a lovely day, Legami Customer Service Team

3 giugno 2026

Bonjour je suis tjs pleinement satisfaite des articles Legami , tous se passe tjs très bien mais chaque livraison est laborieuse , pas une seule livraison est conforme . Des problèmes avec livraison à domicile ou livreur ne so. E même pas et dépose colis dans le relais de son choix . Même en relais cela n arrive pas dans celui choisit . Aucun respect …du client . J ai déjà signalé plusieurs fois les problématique mais pas d’amélioration. Vous devriez changer d opérateur pour la france au moins. Ca gâche l expérience mais on reste fan des legami !

Risposta del venditore

Dear Customer, We are very sorry to hear about your repeated experience with the delivery service. We truly appreciate you taking the time to share your feedback with us. It is very important and helps us to continuously improve our service. Thank you as well for your trust and support for our products. We wish you a nice day, Legami Customer Service Team

29 maggio 2026

Stylos qui fuient facilement...

Risposta del venditore

Hi, we are sorry to read your review. If you need assistance with an article purchased, you can contact us through the online form: https://www.legami.com/fr-fr/page-contactUs.html we'll be more than happy to help you. Thank you for your kind collaboration. Have a nice day, Legami Customer Service Team

20 maggio 2026

Il girasole è arrivato completamente macchiato di nero in quanto non insacchettato

Risposta del venditore

Gentile Cliente, grazie per aver scelto Legami e ci spiace per questa tua esperienza. Ti abbiamo risposto via mail per approfondire quanto accaduto, darti supporto e trovare una soluzione. Ci auguriamo tu voglia prossimamente provare di nuovo l’esperienza di acquisto attraverso il nostro sito web. Grazie Legami Customer Service

20 maggio 2026

Le stylo legami Dino vert ne fonctionne pas du tout bien.

Risposta del venditore

Dear Customer, Thank you for choosing Legami and for sharing your feedback with us. We are sorry to hear that you are not satisfied with the product you purchased. Should you wish to tell us more about your experience, we remain fully at your disposal. You can contact us through the form available on our website: https://www.legami.com/en-gb/page-contactUs.html We hope you will give our website another try in the future. Thank you, Legami Customer Service

10 maggio 2026

I adore your products but your website is not easy to navigate. I could not find the correct size notebooks that I use. Eventually did but somehow ended up ordering the incorrect size which means I had to go through the returns process. I had already reordered the correct products but could do without the hassle

Risposta del venditore

Hello, thank you for sharing your feedback with us and for your kind words about our products — we’re really happy to hear you love them. We’re truly sorry to hear that navigating our website caused frustration and led to the inconvenience of ordering the incorrect notebook size and we appreciate you taking the time to let us know. Your feedback is very valuable and has been shared with our team, as it helps us identify areas where we can improve the website experience and make product selection clearer and more intuitive. Thank you for your patience and understanding — we truly hope your next shopping experience with us will be much smoother. Have a nice day, Legami Customer Service Team

1 maggio 2026

Ich habe mit dem Onlinekauf keine Probleme gehabt,leider aber mit der Lieferung. Das Produkt wurde kurz vor Zustellung einfach wieder zum Hersteller zurück gesendet. Ohne vorherige Information,warum ? Das Produkt war ein Geschenk und somit standen wir zum Kindergeburtstag ohne Geschenk für die Freundin meiner Tochter da.

Risposta del venditore

Hello Sandra, we are very sorry to hear about the unpleasant experience with your order delivery. According to the information provided by the forwarder company, the parcel was returned to the sender as it was marked as refused, and for this reason we proceeded with a full refund of the amount paid. After reading your review, we understand that the delivery was in fact never refused. We are therefore contacting the forwarder to request further clarification on what happened with your shipment. Thank you for taking the time to share these additional details with us — they are very important to help us better understand the situation and correctly report it to the courier. We truly hope you will give us a second chance in the future. Have a nice day. Legami Customer Service Team

20 aprile 2026

It has been two weeks since I placed my order and still have not received

Risposta del venditore

Hello Rania, we've just contacted you through e-mail providing the trk link to monitor your shipment. Thank you for choosing Legami! Have a nice day, Legami Customer Service Team

17 aprile 2026

Ich bin grundsätzlich sehr zufrieden mit den Produkten – die Qualität ist wirklich gut und auch die Lieferung kam pünktlich an. Leider gab es bei meiner Bestellung ein kleines Problem: Bei einem Klebestift fehlte die Kappe. Ich habe mich kurz nach der Lieferung an den Kundenservice gewandt, allerdings bis heute keine Rückmeldung erhalten – obwohl das Ganze nun schon einige Wochen zurückliegt. Auch wenn es sich nur um eine Kleinigkeit handelt, ist es dennoch ein unvollständiges Produkt, das ich vollständig bezahlt habe. Daher hätte ich zumindest eine kurze Antwort oder Lösung erwartet. Schade, dass der Kundenservice hier nicht reagiert hat.

Risposta del venditore

Dear Customer, we are very sorry for your experience. We have read that you tried to contact us; however, we cannot find any support request opened through our website for the indicated order. We have contacted you via email to provide the correct procedure to follow in case of a damaged item. Thank you for your cooperation, Legami Customer Service Team

16 aprile 2026

Eine Glühbirne war bereits kaputt!

Risposta del venditore

Hello Sabrina, we are sorry for the inconvenience. We'd like to offer you assistance and we kindly ask you to contact us through the Legami.com website: https://www.legami.com/en-de/assistance-hubFAQ.html so we'll be able to help you! Thank you for your kind collaboration. Best Regards, Legami Customer Service Team

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Informazioni sull'azienda

Legami è un universo di mondi da esplorare, in continua trasformazione, trasversali e accessibili a tutti. Creiamo prodotti di uso quotidiano che regalano sorrisi e permettono di vivere e far vivere emozioni e sentimenti positivi. Oggetti colorati, originali, divertenti, di qualità, che spiccano per la loro vivacità, pronti a seguirti in ogni momento della giornata: dalle agende, i calendari e gli articoli Stationery fino agli accessori Travel, Home, Bike, Beauty o Hi-Tech, e molto altro. Scopri tutti i Mondi Legami!

Legami (Utente Attivo)
Via Federico Ozanam, 2
24126 Bergamo (BG)
Italia
Partita IVA 02937550164

Categoria: Idee regalo e Gadgets

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