Mister Worker™
Reviews: 2,704

4.3

Calculated on 180 reviews in the last 12 months

Last 3 months: 4.1/5

(out of 66 reviews)

Last month: 3.9/5

(out of 25 reviews)

83.3%

2,252 reviews

2.7%

73 reviews

14.0%

379 reviews

5 stars

1,886

4 stars

366

3 stars

2 stars

1 stars

313

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Seller evaluation

Average product rating

4.7 /5

ebay

5.0 /5

Last review: 29 November 2023

19 November 2023

Very slow shipping time. All items were shown to ship within 4-5 business days. Items didn't ship for two weeks. Very disappointing as an online retailer who sells professional grade tools to professionals that have a need.

1 September 2022

Great quality tools but I did not understand how much it would cost me coming from another country.

15 July 2022

Amount of communication with the customer is too little and quality of the communication when it occurs is incorrect. It is challenging as a company in the USA to do business with this supplier in Italy. I probably will try to use them again but not for any time sensitive product needs.

12 July 2022

website could use a better description of the product. did not receive the product that i thought i ordered. will not purchase from again.

21 February 2022

On January 14 I made an order to Mister Worker for €223 and the order had to arrive on February 9. On February 14 the order had not yet arrived and very worried about the lack of information I decided to contact customer service. The answer was the following: Dear Carles, Thank you for your email. I verified the status of your order, you will receive your shipping details and tracking number in 1-2 working days. The delay has been due to a malfunctioning of our IT system that manages real-time stock availability of items, please accept my apologies. I remain at your disposal for any further information. Best regards, Customer Service Specialist Now I already have an order tracking number and it says that it will arrive on February 23. I hope all the order is correct. Mister Worker has to improve a lot. This poor management causes distrust and little desire to buy again.

18 February 2022

Problema con la taglia degli stivali acquistati. Contattata l'assistenza via mail, mi dicono che provvederanno a ricontattarmi entro 24-48 ore. Mai più sentiti.

7 December 2021

Die Holzarbeitsplatte für den Werkzeugwagen war am Rand leicht beschädigt, weil sie nicht gscheit verpackt war, der Haken für Aufhängung von Werkzeug war verbogen. Ich bestelle da nicht mehr

5 October 2021

While the price is competitive, the service is well below standard. Shipping time is often late; my two consecutive orders have been late for over a month!. Customer service is not good, I send messages (maybe 5-6 messages) via a web form, and no one responds. I have to send an email directly to get an unfriendly response. Moreover, not a single apologise for not responding to my messages. If you are in a rush, stay away from this site. If you can wait a month or longer, you might want to give it a shot.

15 September 2021

Consegna non velocissima ma nei tempi comunicati, l'account viene cancellato continuamente, impossibile risalire all'ordine effettuato.

13 July 2021

Please use a better shipping company. FexEx economy is the worst.

Reply of the merchant

Dear Mr. Pat, thank you for taking the time to write a review about your shopping experience with Mister Worker and thank you for giving us your feedback about the courier, we will take care of your perspective during your next order. We hope to see you again, soon. We remain at your disposal for any further information. Best regards, Mister Worker Customer Service Team.

14 February 2021

Lots of pieces had broken bits and had to pay £43 extra import charge.

30 November 2020

Ho ordinato del materiale il 15 novembre con consegna prevista in 2 - 3 giorni lavorativi. Dopo più di due settimane non si sa ancora quando riceverò la spedizione

Reply of the merchant

Gentile cliente, grazie per aver dedicato del tempo a scrivere una recensione sulla sua esperienza di acquisto con Mister Worker. Capiamo il suo disagio e la preghiamo di accettare le nostre scuse: abbiamo avuto un problema con l'elaborazione degli ordini. Il suo ordine sarà spedito nei prossimi giorni. Ci teniamo molto alle recensioni dei nostri clienti perché è grazie ad esse se capiamo dove, come e cosa migliorare. Rimaniamo a sua completa disposizione per ulteriori informazioni. Cordialmente, Mister Worker Customer Service Team

2 September 2020

There were no status updates or tracking number supplied for this order. I got a surprise delivery after 4 weeks.

25 August 2020

3 weeks in and my item has still not been delivered. No response from the online form on their website which I completed twice whilst trying to get an update. Finally got a response 48 hours later once I sent the sales team an email. Been told it will be another 2 weeks before it’s dispatched. Mister Worker, Mr Martin says FAIL and I won’t be buying from you again!

13 August 2020

Consegna prevista in 2 o 3 giorni. Sono ancora in attesa della merce ordinata il 29/07/2020! Al numero indicato per servizio clienti non rispondono, dopo tre email dicono di ritardi nelle consegne.

Information for the customer

Last review: 19 Nov 2023

Certificate status: VALID

Reviews in mediation: 0

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Information on the company

misterworker.com è il portale di e-commerce per la vendita di attrezzi e utensili professionali per i professionisti del settore (meccanici, carrozzieri, manutentori di linee produttive, manovali, carpentieri, artigiani, falegnami, elettricisti, idraulici, …) e per tutti gli amanti del fai da te che sanno la differenza tra utilizzare un utensile professionale rispetto ad uno di bassa qualità.

Mister Worker™ (User Enabled)
Viale Berengario, 9
20149 Milano
Italy
VAT number 08006950961
Tel. +39 02 9143 3257

Category: Casa e giardino

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Mister Worker™ Reviews: 2,704

83.3%

2.7%

14.0%

Seller evaluation

Reply of the merchant

Reply of the merchant

Information for the customer

Information on the company

Mister Worker™
Reviews: 2,704