Sortierkriterium: neueste zuerst. Mediationsbewertungen:
5Erfahre mehr
5
/5
27. Oktober 2025
Overall good service. The Website is easy to use, the payment to order completion went fast and without problem. I got my package quite fast and with no damage. Altough the package itself could've been a bit nicer.
The info of the delivery was helpful and on time.
But I wasn`t able to return my parcel allone. I contacted the Customer Service and they made the Deklaration for my return.
Helpful, but why can`t do that the client allone?
Tolle Produkte! Ich bin 172 cm groß, trage Größe S und alles passt perfekt. Die Qualität ist hervorragend.
Toller Service! Fragen werden schnell und freundlich beantwortet. Bin sehr zufrieden.
After making a mistake on my side with my shoe size, a replacement shipment with the wright size was send after I send back the first shipment..... communications was good and helpful!
I will buy again @ la Sportive
I was suprised, that you don't offer a return shipping label, as this is pretty a standard nowadays when shopping online. I also had some troubles with fedex and the delivery. Your sizing guide is perfect.
In principle ok. Sending per FedEx was very frustrating. My past experience regarding FedEx is anything but positive. As my address is pretty isolated and exposed, FedEx has in the past managed to cause frustration. This time the same thing! I received a notification of successful delivery, but no package! Contacting FedEx I received a note stating they have lost my package and I shall contact LaSportiva to send anew.... 2 days later and many emails and telcos later, hurrah, FedEx 'found' my package and delivered it.. Again, not to the given C/o address, but directly to me, thereby getting stuck with their van and ruining my carefully tended lawn terrace :(. The trousers 'BOLT', fit, look as expected, a bit tighter than expected, M Italy seems to be different to M of the ones I tried in Austria, but just helps me to keep fit and not put on weight :) So pls dear La Sportiva, if I order again with you , do not send purchases with FedEx
very disappointed by the return policy, whereas it is fairly standard for return shipments to be free of charge - La Sportiva requires the customer to pay for the return shipment. On top of that, the standard terms and conditions are at least misleading if not wrong in that regard.
My Money is fast away
The Shoes are with 10cm too small
Sending Back is complicatet (NO Formula inside)
Transport is 2 x Expensive
Getting Money back takes long
You want Papers, Numbers(its all in the Parcel)
Result: NEVER AGAIN
Very unhappy. The online shop can be viewed in German and therefore makes the impression that packages are sent from Germany. Nowhere can it be seen that they come from Italy. Same with retours. With climbing shoes it's natural to order several sizes to try them out and send the unfitting ones back. This costs me 17,95 EUR, because I have to send them to Italy. Your can definitely do better here.
La Sportiva ist ein Betrieb der Weltleader in der Herstellung von Kletterschuhen und Höhenbergschuhen ist. Er wurde 1928 vom Schuster Narciso Delladio, in Tesero (Trient) gegründet und gehört auch heute noch zu 100% der Familie Delladio. Der Firmensitz befindet sich in Ziano di Fiemme am Fuße der Dolomiten und der Betrieb produziert im Sektor Outdoor Schuhwerke seit nunmehr 85 Jahren...
La Sportiva (Benutzer
Aktiviert) Via Ischia, 2 38030 Ziano di Fiemme IT