I needed some mountain shoes in a certain size, which I couldn't find in a shop. I ordered online and the delivery was within a week. The shoes are amazing and I am looking forward to the next hikes.
I ordered a pair of shoes based on the AI sizing tool on the website. The size didn't fit, so I decided to return the order. The return form on the website didn't work, so I had to go through several redundant communication attempts with the customer service until I finally was able to receive the retour form (other than indicated on the website, for unknown reasons, customer service wasn't able to just send it to me via email). I still didn't get any message if the retour did arrive in the warehouse in Italy. This was definitely the most annoying online shopping experience I had for quite a while...
Purchase and shipment were performed without any issues.
Shoes are perfect as always.
Climbing (Functional) T-Shirt resistance is poor. Wore only once it alreday shows rubbing damages from a very light backpack.
Socks are in my opinion useless. Seam exactly laong the toes, already a hole after first time wearing them.
Personal opnion in general: New colour Savanah is awful! I want my nice anf shiny La Sportiva Yellow back ;)
So Personal Summary:
Shoes are for me the best I can find on this planet.
For clothes still room to improve.
Nevertheless I will maintain being a LaSportiva Aficionado!
Very bad purchase process on website, website not fully mobile ready, several issues with payment, return policy with return postage to be paid by customer is bad.
La Sportiva ist ein Betrieb der Weltleader in der Herstellung von Kletterschuhen und Höhenbergschuhen ist. Er wurde 1928 vom Schuster Narciso Delladio, in Tesero (Trient) gegründet und gehört auch heute noch zu 100% der Familie Delladio. Der Firmensitz befindet sich in Ziano di Fiemme am Fuße der Dolomiten und der Betrieb produziert im Sektor Outdoor Schuhwerke seit nunmehr 85 Jahren...
La Sportiva (Benutzer
Aktiviert) Via Ischia, 2 38030 Ziano di Fiemme IT