Purtroppo non avevo notato ne previsto le spese doganali di 39.00 CHF richiesti dal FedEx! Inoltre la misura non era esattamente la stessa delle scarpe comprate in precedenza: sono mezza misura più piccole - il ché è un problema... Cordiali saluti!
Die Maßtabelle ist hervorragend, um die passende Schuhgöße zu finden. Die Waren kam sehr schnell. Die Schuhe passen perfekt. Die Qualität der Schuhe und die Bequemlichkeit haben mich bereits bei meinem ersten Paar überzeugt. Deshalb ist La Sportiva immer meine erste Wahl bei Wanderschuhen.
I'm completely satisfied with the item I ordered, a pair of Esquirol shorts. However, there's one aspect of the ordering process that could be greatly improved: only after completing the order did I notice an email message advising me to use the voucher for first orders - free shipping. This email was sent by the system while I was still entering my order details (two minutes before the order confirmation), so you can only benefit from it if you refresh your inbox while entering the data. This is really inconvenient and leaves first-time customers with a bad feeling. And it's precisely these first orders that count!
I was satisfied with the ordering process and the delivery. Unfortunately, the shoes did not fit me because they were far too wide for my feet. I returned the shoes to Italy at my own expense on June 25th, paying €14.90 for postage. They were received there on July 2nd. I am now waiting for the refund. The shoes had been paid for in advance, at a price of €350.
Unfortunately, this leaves me somewhat dissatisfied with the advance payment and the fact that I now have to monitor whether I will actually get my money back. The €14.90 for return shipping would have been fine if I had known about it beforehand. I'm sure it was mentioned somewhere in the fine print, but unfortunately, it wasn’t made clear. That could be improved, especially since free returns are usually standard.
Very easy. Definitely recommendable. One thing I would want to improve on: “How to send an article back should however be a little bit easier to find. “ after finding, how to send back,
I however did receive my money back very quickly. Thank you very much!
La Sportiva ist ein Betrieb der Weltleader in der Herstellung von Kletterschuhen und Höhenbergschuhen ist. Er wurde 1928 vom Schuster Narciso Delladio, in Tesero (Trient) gegründet und gehört auch heute noch zu 100% der Familie Delladio. Der Firmensitz befindet sich in Ziano di Fiemme am Fuße der Dolomiten und der Betrieb produziert im Sektor Outdoor Schuhwerke seit nunmehr 85 Jahren...
La Sportiva (Benutzer
Aktiviert) Via Ischia, 2 38030 Ziano di Fiemme IT