Garmonttactical
Reviews: 575

Thank you for reaching out and sharing your feedback. We sincerely apologize for the frustration and disappointment you experienced with our returns process. To clarify our policy, we do not offer direct exchanges. Our procedure is for customers to return the original item for a full refund and place a new order for the desired product. As stated in our terms, the initial shipping fee is non-refundable, and customers are responsible for the shipping costs on returns. Adhering to this uniform policy for all customers allows us to manage our inventory effectively and maintain fair pricing on our specialized footwear. For your reference, our complete Returns & Refunds policy can be reviewed here: https://garmonttactical.com/page/returns-refunds We want to assure you that we hold our military customers in the highest regard. We regret that our standard procedure gave an impression to the contrary. We are proud to equip service members and deeply value your business and your service. Thank you.