Good and bad. Good- fast shipping. Bad- I have been waiting 12 days for my registration and 10years guarantee to be approved. Why does registration take so long?
Really pleased with the saddle very comfortable from first ride no longer need padded under shorts.
I was some what confused by the fact that a supposedly English made saddle was dispatched from Italy?
Was easy enough to return item when it was not quite as expected. For an item that is not touted as artisan, top of the line, and very expensive, I would have kept it. however, upon receipt there was one rivet not in the right spot and slightly sticking out and the leather stretched over was asymmetric. This would have just annoyed me for an item that I would have wanted to be perfect for this price point and for an item that is buy it for life. Have sent it back just recently, so am not sure what will happen next, but so far has been easy enough.
recently purchased a Brooks saddle, and the overall shopping experience left a strong impression. From the moment I started browsing to the day the saddle arrived, the process was smooth and satisfying.
Sehr geehrte Damen und Herren,
die Lieferung des Sattel hat gut funktioniert.
Ich wollte für meinen alten Sattel eine Spannschraube mit 6,4mm Länge habe. Sie als Hersteller konnten die Schrauben nicht liefern.
I ordered this saddle to complete a build that I was working on. They had the saddle that was originally installed on the bike that I was working on. The shipping on this was very fast, I got this from Italy faster than I can get something delivered here in the states.