My experience shopping with Brooks was great- Things arrived incredibly fast, considering I'm in the states, and because it's Brooks, I knew the product would be high-quality. Loving my new Bar tape already!
My recent purchase of a Brooks Blue Lug saddle in dark tan was superb. I found the website easy to find the saddle I wanted and checkout was straight forward. Shipping was and always is very quick to Canada, four days later and I received the saddle and bag. This recent purchase is my 11th Brooks saddle, mostly limited edition saddles, and I suspect more of these fine products will end up coming my way in the future. Thank you Brooks England for continuing to produce such fine traditional products for cyclists.
Bei meinem Sattel B17 war die Spannschraube gebrochen.
Die Spannschraube für den B17 war nicht lieferbar. Weil ich davon ausging, dass die von mir nun bestellte Schaube nur 6 mm länger ist, habe ich diese dann bestellt. Allerdings war bei dieser Schraube aber das Gewinde nicht weit genug geschnitten, um sie in die Spannvorrichtung des Sattels einzuführen. Ich habe dann selber versucht die Schraube anzupassen, ist mir leider nicht gelungen. Die neue Schraube ist jetzt nicht mehr brauchbar. Schade, ich habe den B17 ca. 40000 km gefahren, keine Probleme war immer sehr zufrieden. Da ich die passende Schraube nicht bestellen kann, werde ich auf einen Sattel eines anderen Herstellers umsteigen. Der Kauf der falschen Schraube verlief problemlos, sehr schnelle Lieferung.
I've been buying bits and pieces from Brooks for over a decade. The shopping experience is always the same. The website is clear and easy to navigate; the goods are immaculately presented and delivery is always prompt. It's the little details I like the most though. The products are always well packaged and then put into a jute bag before being boxed up. It's the attention to detail like that, that sets Brooks apart from other brands in the Selle Royal stable.