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2
/5
17 giugno 2024
Bought some rivets for my new Cambium saddle. 4 out of 5 of them won't undo - they just turn. I submitted a customer request form but a week later no response other then an auto reply. Poor product design. Poor customer service. It's a shame.
This is my second time purchasing a backpack from Brooks. I love it just as much as my old one. I had it for 10 years. I was happy I got this new one on sale. The only thing I wish it had was a side pocket for my water bottle. Otherwise I love the design, and the back pocket for easy access. Great for all activities from biking, to errands, to a gym bag, and travel. I love the fit as well. I am a customer for life.
On the basis of 150 miles, this feels like it is going to be a good saddle. One minimal grumble - the amount of Proofide (tiny sachet) is really mean considering the instructions are to apply several times in the breaking in period. I'd have been quite happy to pay a little more for a tin to be included ( buying later involves a hefty postage charge)
What a great product both items were great! The customer service was top notch. My new seat is the best I have ever had and not to give away my age - I have been riding for over 40 years. Best seat and best new bar tape.
I purchased a B17 that I could not break in l have now purchased a B67 SOFTENED that I really like unfortunately the b17 leather was extremely hard and definitely harder than all saddles my fellow riders have although you said all your leather is the same, but no this B17 black short is terrible no amount of leather conditioner soften it and I still had to discard it after 2000ks, so a very expensive exercise for me
This is my second brooks soft leather B17 short saddle. The only reason I bought another seat, was to put it on my second bike, so I had the same seat for both bikes. I cant Say enough good things about this seat. Less break in time, soft comfy and once it’s broken in, you’re set! I live In the United States in a small rural town, purchased direct from Brooks, and it was at my house in two days! I also Decided to buy extra proof ride, it was at my house quicker and cheaper than if I had bought it from Amazon!
I Love brooks England will never buy anywhere else.