Brooks England recensioni: 1164

Easy purchase, quick delivery and very well packaged. All good, as with my previous experience. Thank you to everyone, from design, to production and logistics!

One of the items sent was incorrect. The customer service wasn't the quickest. Helpful to an extent but didn't inspire confidence to order again.

5 out of 5 experience. Super fast delivery (next day) and products are really good quality. Really happy customer

Good. As usual, very nice quality stuff.

Sehr einfache Bestellung, schnelle Lieferung, Produkt entsprach unseren Erwartungen.

I purchased a Brooks saddle bag.. When it arrived it was defective (broken buckle strap.) I contacted Brooks that I'm a disabled 62year old that's suffering with brain cancer. I explained that I don't have a printer and would need help to return the item, I asked for customer services to telephone me regarding the return. All Brooks did was send me a NON RETURN EMAIL asking how thay done! (terrible) After sending 4 emails asking for customer service to contact me. (to no avail) I explained this to my grand daughter who came home from university in Newcastle. My grand daughter sorted everything out for me (eventually). And the saddle is returned to Brooks. My grand daughter was extremely disappointed by the Brooks have treated me, (OR NOT TREATED ME) And as I've said before she's at university in Newcastle and has promised me when she's back at uni she's will be going on social media to let everyone know the disgusting way Brooks has treated her loving grandad.. As I know from her she's very popular on social media and WILL BE INFORMING EVERYONE of the disgusting way you have treat her grandad..

Hello , This is my second Brooks saddle , still breaking it in. Very comfortable so far , but I was not expecting a saddle with the lacing holes around the bottom. It came with red,white and blue laces and a black lace installed.There are no directions on how to lace the saddle and I haven't found any online. could you please send those directions and all black laces would be preferred. Thanks Bert Bartsch bertmbartsch@yahoo.com

One of the best bike companies in the world making some of the best bike saddles in the world with fantastic customer support. Worth every penny, whatever you get from Brooks.

Make your tushy happy. My bum spends hours a week in the saddle, that’s why I look to Brooks to treat bum right.

Shopping was easy and delivery Superfast!

so far very satisfied with my brooks carved bike saddle :) and quality looks like superior... starting from the box, wrapping, welcome note... and ending with shiny smooth leather. Thank you for taking care of ciclists! youre doing great work!

As one might expect from a premium product manufacturer.

Konnte keine Erfahrung machen, weil der Logistikpartner nicht performt hat. Die Kommunikation mit denen ist gleich Null.

Absolutely horrid customer service.

The website was easy to navigate and I quickly found the saddle I was looking for. I was also able to apply a digital coupon for a discount. Even with only a couple of rides completed, the saddle is substantially more comfortable than what came stock with my bicycle.