Garmonttactical
Reviews: 532

4.3

Calculated on 186 reviews in the last 12 months

Last 3 months: 4.5/5

(out of 37 reviews)

Last month: 4.8/5

(out of 16 reviews)

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Average product rating

4.7 /5

Last review: 14 June 2025

14 June 2025

Bare bones website interface but they're responsive and follow through. Boots were a half size to a full size too big compared to my normal sizing. Had to pay shipping on my own for returns.

12 June 2025

Everything went smoothly and product was as described.

8 June 2025

The boots shipped and arrived quicker than expected. First thing I noticed when I put them on for the first time was how comfortable they felt. After the first hour hike to break them in there were no issues with blistering or rubbing. These boots are awesome.

5 June 2025

no issues with the ordering process

5 June 2025

Best boots I have bought. Very comfortable no break-in needed. Shipping was fast 2 days.

2 June 2025

Easy shopping experience, quick service and delivery.

30 May 2025

Easy to navigate shopping site and very easy checkout experience.

28 May 2025

Great on-line shopping experience. Size I needed was in stock, was shipped same day as purchase and arrived 2 days later on standard shipping. Definitely recommend and will buy again.

27 May 2025

Everything was perfect, except there was no option to select the T8 Defender for the warranty registration.

27 May 2025

Easy process from start to finish. Quick shipping to APO address to “boot” — pun intended.

22 May 2025

I ordered boots from Garmont because I have used their product for years and I trust the brand. This time, I decided to pay extra for express shipping which promised to deliver my package within 2 days. After a week without a confirmation email that my boots had even been shipped, I contacted customer service, justifiably upset with the situation. Sales manager Kyle not only did a fantastic job of explaining why my shipment had been delayed (evidently, the product I ordered was out of stock), but he offered to substitute the boots I ordered with a more premium product at no extra cost and refunded me the shipping fee. Overall, I've been incredibly satisfied with my decision to shop at Garmont. Thanks Kyle, you're the best!

22 May 2025

Amazing boots.

20 May 2025

Everything was pretty basic. Garmont is popular enough where things go out of stock pretty often. However, it seems like they restock product fast. What really surprised me was the 'no free returns' especially with online footwear purchases.

Reply of the merchant

Hello, Okay, thank you for taking the time to share your feedback with us. We genuinely appreciate hearing about your experience with Garmont. It's great to hear that you've noticed the popularity of our footwear – you're right, our products do tend to move quickly, and we work hard to restock them as efficiently as possible to meet demand. Regarding your surprise about the 'no free returns' policy, especially for online footwear purchases, we completely understand where you're coming from. This is a point we've considered carefully. As a specialized footwear company dedicated to producing high-performance boots and shoes, our primary focus is on offering the best possible product at a competitive price point. We also strive to keep our initial outgoing shipping costs as reasonable as possible for our customers. Unlike some of the very large online retailers who operate on a much different scale and can absorb return shipping costs across a vast range of products, we've found that offering free return shipping would significantly impact on our overall pricing structure. To maintain our competitive pricing and continue investing in the quality and innovation that Garmont is known for, we've chosen not to build the cost of return shipping into our product prices or outgoing shipping fees. This approach allows us to be more transparent about our costs and ensures that customers who are confident in their selections aren't subsidizing the returns of others. We do our best to provide detailed sizing information and product descriptions to help you make the right choice the first time. We understand that this might differ from what you've experienced with larger e-commerce platforms, and we appreciate your understanding of our position as a more specialized brand. We are constantly evaluating our policies and looking for ways to improve the customer experience while staying true to our commitment to quality and fair pricing. Thank you again for your valuable feedback. We hope you continue to enjoy the quality and performance of Garmont footwear.

19 May 2025

The best boots I’ve ever used. Feels like wearing tennis shoes with all the benefits of boots.

14 May 2025

The C.S. Person was very helpful in me placing my order. My granddaughter has not received her boots although the order shows pkg Received at her base. and she has now left for another location so what now happens with the boots that she has not received? I was told that they will be returned, but how will I be notified that they have been returned to Garmin?