Elettronew
reviews:

star-rating
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/5
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Products/Services
4.8 /5
Qualità/prezzo
4.6 /5
Semplicità/chiarezza
4.7 /5
Servizi pagamento
4.8 /5
Spedizione
4.7 /5
Packaging
4.7 /5
Servizio clienti
4.7 /5
ebay (10,371)
5.0 /5
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star-rating
5
/5
24 February 2023
Ottimo
star-rating
5
/5
24 February 2023
Très satisfait de mon achat je recommande vivement, rien à signaler
star-rating
5
/5
23 February 2023
Livraison extrêmement rapide, moin de 72h entre la commande validée et la livraison à domicile. Pour des produits venant d'Italie vers la France, c'est bluffant. Cependant je n'ai pas encore installé le produit pour le juger
star-rating
5
/5
23 February 2023
Sono stato piacevolmente sorpreso per puntualità e rispondenza della merce ordinata
star-rating
5
/5
23 February 2023
Materiale ricevuto nei tempi promessi. Nessun problema
star-rating
2
/5
23 February 2023
Colis complètement endommagé sur 4/6 la vlim devrais fonctionner
Seller's reply
Cher client, nous sommes vraiment désolés que votre produit soit arrivé endommagé, mais nous n'avons jamais reçu de plainte de votre part. Si vous nous aviez contacté pour signaler l'endommagement, nous aurions pu prendre en charge le problème et procéder à l'échange ou au remboursement. En ne nous contactant pas, vous ne nous avez même pas donné la possibilité d'agir pour vous aider à résoudre votre problème. Dès que nous avons pris conscience du problème qui s'était produit à traver cet avis négatif, nous avons essayé de vous contacter soit par téléphone, soit par message, mais vous ne nous avez jamais répondu. Si vous le souhaitez, nous sommes toujours disponibles à vous aider ; vous pouvez nous contacter à notre adresse électronique support@elettronew.com ou par téléphone. Nous vous souhaitons une bonne journée, Cordialement Team Elettronew
star-rating
5
/5
23 February 2023
Todo perfecto y según los plazos indicados por la empresa
star-rating
5
/5
23 February 2023
Materiale arrivato in anticipo su quanto ipotizzato. Avvisato di eventuale ritardo e della situazione della spedizione Ottimo veramente
star-rating
5
/5
23 February 2023
Tutto perfetto,spedizione veloce
star-rating
5
/5
22 February 2023
Puntualità e serietà.
star-rating
5
/5
21 February 2023
ARRIVATO PUNTUALISSIMO !! - PRODOTTO CONOSCIUTO E GIA' USATO IN PRECEDENZA.
star-rating
5
/5
21 February 2023
Super service and feedback on questions
star-rating
3
/5
20 February 2023
Todavía seguimos a la espera de factura correcta SIN IVA por tratarse de una operación intracomunitaria. Deberían devolvernos el IVA pagado. La he reclamado varias veces. Gracias
Seller's reply
Estimado cliente, Lo sentimos, pero la factura sin IVA debe solicitarse antes del pago. Como se indica en el sitio web de hecho: "Países pertenecientes a la Unión Europea: Para proceder al pago sin IVA, debe seguir tres pasos: Completar el pedido únicamente por transferencia bancaria. Envíe su número de IVA por correo electrónico a support@elettronew.com . Espere a recibir la factura antes de enviar la transferencia. Nota: Si el pago se realiza antes de enviar la factura, no será posible pagar sin IVA. El pago por transferencia bancaria es la única forma de obtener el precio sin IVA". Saludos cordiales Team Elettronew
star-rating
4
/5
20 February 2023
colis laissé dans un point relais, meme si on etait present
star-rating
5
/5
20 February 2023
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Company information

About us: Elettronew is the leading e-commerce in the sale of electrical material and plumbing and heating products online. With more than 30k products of the best brands, such as Bticino, Urmet, Vimar, Gewiss, Daikin, Samsung, Atlantic, we are constantly looking for new items to make our range wider and more innovative and to ensure cutting-edge parts to our customers. Founded in 2005, Elettronew now offers products ranging from air conditioners to electrical material, including video surveillance, lighting and plumbing and heating. All products on the site are on stock in our warehouse, so we can ensure the shipment in the shortest possible time. The products can be shipped within 48 hours throughout Italy, thanks to a courier service, in total safety, with the possibility of tracking the status of the package. However, Elettronew does not stop in Italy, in fact it is active throughout Europe and beyond. This is why the site is available in 5 different languages. Thanks to our experience, we have a customer service that is able to provide concrete support to customers via telephone, email and live chat, both to provide technical information on products and to manage online orders and site navigation. When was Elettronew founded? Elettronew was born on 24 January 2005 on the Ebay marketplace. Within about 2 years, Elettronew became one of the top sellers on the platform for electrical material. Consequently, on the strength of the encouraging numbers achieved, the company's founder decided to challenge the market. And so, in 2007, Elettronew left Ebay to give life to what in 15 years would become the first e-commerce in Italy completely focused on electrical material: the new domain Elettronew.com was fouded. By virtue of the results achieved, Elettronew decided to extend its range of action to the world of plumbing and heating, with the aim of becoming a reference point for the online market in this field too. Our team Behind the success of Elettronew is the teamwork of people who, day after day, are committed to enabling the company's development, a highly qualified team, young but already with important professional experience behind them, always ready to give their best to satisfy all needs at 360° and make navigation on the site as good as possible. In addition to the online experience aspect, it is fair to mention the equally indispensable contribution of those working in the company's logistics sector. In fact, if a parcel is packed and shipped on time and on schedule, it is also thanks to the people working in the warehouse, who complete a team effort that begins online and ends with delivery, and which has made us a leader in the online electrical material sector to date.

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