Elettronew
reviews:

star-rating
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/5
Calculated on - reviews in the last 12 months
 
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19,091
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Products/Services
4.8 /5
Qualità/prezzo
4.6 /5
Semplicità/chiarezza
4.7 /5
Servizi pagamento
4.8 /5
Spedizione
4.7 /5
Packaging
4.7 /5
Servizio clienti
4.7 /5
ebay (10,371)
5.0 /5
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star-rating
5
/5
6 May 2022
Ho concluso diversi ordini, sempre precisi e disponibili a risolvere qualsiasi tipo di necessità. Persone serie e disponibili, dovrebbero solo migliorare un poco nella flessibilità di integrazione degli ordini esistenti e nella comunicazione della disponibilità dei prodotti, per il resto il top sinceramente, meritano 5 stelle.
star-rating
4
/5
5 May 2022
Globalement satisfait, seul point noir, le matériel n'est pas toujours bien protégé dans l'emballage et arrive détérioré.
star-rating
5
/5
5 May 2022
Très bien.. qualité rapidité a l'écoute et livraison top
star-rating
5
/5
4 May 2022
Le service clientèle est excellent encore merci à Milena et Barbara pour leur patience leur professionnalisme malgré des soucis logistiques elles ont été au top je recommande merci encore
star-rating
1
/5
3 May 2022
Voici pourquoi je ne commanderais plus jamais sur ce site : 11/01/2022 : passage de la commande 26/02/2022 : le livreur dit qu’il ne m’a pas trouvé, alors que je me fait livrer dans mon entreprise. Il y a un gardien 24/24h, 7/7j et un service de réception/expédition ouvert toute la journée. Le livreur renvoi le colis à Elettronew. Je demande le remboursement, on me répond que je serais remboursé une fois le colis reçu au dépôt d' Elettronew ! 21/02/2022 : Le colis est reçu dans l’entrepôt d’Elettronew. 08/03/2022 : Remboursement effectué. Le service de livraison et la politique de remboursement sont exécrables. J'ai commandé le programmateur horaire sur un autre site, c'était un tout petit peu plus cher, mais avec une livraison rapide et un service à la hauteur.
Seller's reply
Cher client, Nous regrettons que vous avez eu une mauvaise expérience. Le transporteur évite de livrer les produits à une tierce personne pour prévenir des problèmes de perte, comme cela s’est déjà produit dans le passé. Il a donc préféré retoruner le produit. Nous avons immédiatement contacté le transporteur pour que le produit revienne dans le plus bref délai. Malheureusement, le retour a été lent et nous avons dû attendre la confirmation de l’entrepôt avant de procéder au remboursement. Nous sommes désolés que vous ayez eu une mauvaise expérience sur notre site mais nous vous invitons à nous reconsidérer et nous serions heureux de vous reavoir comme notre client afin que vous puissiez changer d’avis sur nous. Nous vous remercions de votre temps et nous restons à votre entière disposition. Cordialement
star-rating
5
/5
2 May 2022
Tutto perfetto!! Ricomprerò.
star-rating
5
/5
2 May 2022
Tutto nei tempi previsti e senza intoppi
star-rating
3
/5
2 May 2022
L’article était en vrac dans un carton qui a été abîmé … heureusement pas de casse . Un emballage avec du papier bulles aurait été bienvenu … sinon ok , conforme
Seller's reply
Cher client, nous sommes désolés pour ce qui s'est passé. Si vous avez besoin de notre aide, veuillez nous envoyer un courriel à support@elettronew.com. Cordialement Team Elettronew
star-rating
3
/5
2 May 2022
Buongiorno tutto bene , avremmo bisogno della fattura.
Seller's reply
Gentile cliente, buongiorno. Può richiederla via mail a support@elettronew.com. Cordiali saluti Team Elettronew
star-rating
5
/5
2 May 2022
Tutto perfetto
star-rating
5
/5
2 May 2022
Venditore ottimo ho trovato gli articoli con una vastità di scelta a un prezzo ragionevole.
star-rating
5
/5
2 May 2022
Ottimo servizio! Consegna regolare e Veloce.
star-rating
4
/5
2 May 2022
Muy satisfactorio y fácil, aunque no he encontrado todo lo que buscaba... El embalaje se podía mejorar por dentro ya que venían las piezas sueltas.
star-rating
5
/5
2 May 2022
Ditta molto seria e organizzata! Merce ricevuta prima del previsto!
star-rating
5
/5
2 May 2022
Mi sono trovato benissimo.

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Company information

About us: Elettronew is the leading e-commerce in the sale of electrical material and plumbing and heating products online. With more than 30k products of the best brands, such as Bticino, Urmet, Vimar, Gewiss, Daikin, Samsung, Atlantic, we are constantly looking for new items to make our range wider and more innovative and to ensure cutting-edge parts to our customers. Founded in 2005, Elettronew now offers products ranging from air conditioners to electrical material, including video surveillance, lighting and plumbing and heating. All products on the site are on stock in our warehouse, so we can ensure the shipment in the shortest possible time. The products can be shipped within 48 hours throughout Italy, thanks to a courier service, in total safety, with the possibility of tracking the status of the package. However, Elettronew does not stop in Italy, in fact it is active throughout Europe and beyond. This is why the site is available in 5 different languages. Thanks to our experience, we have a customer service that is able to provide concrete support to customers via telephone, email and live chat, both to provide technical information on products and to manage online orders and site navigation. When was Elettronew founded? Elettronew was born on 24 January 2005 on the Ebay marketplace. Within about 2 years, Elettronew became one of the top sellers on the platform for electrical material. Consequently, on the strength of the encouraging numbers achieved, the company's founder decided to challenge the market. And so, in 2007, Elettronew left Ebay to give life to what in 15 years would become the first e-commerce in Italy completely focused on electrical material: the new domain Elettronew.com was fouded. By virtue of the results achieved, Elettronew decided to extend its range of action to the world of plumbing and heating, with the aim of becoming a reference point for the online market in this field too. Our team Behind the success of Elettronew is the teamwork of people who, day after day, are committed to enabling the company's development, a highly qualified team, young but already with important professional experience behind them, always ready to give their best to satisfy all needs at 360° and make navigation on the site as good as possible. In addition to the online experience aspect, it is fair to mention the equally indispensable contribution of those working in the company's logistics sector. In fact, if a parcel is packed and shipped on time and on schedule, it is also thanks to the people working in the warehouse, who complete a team effort that begins online and ends with delivery, and which has made us a leader in the online electrical material sector to date.

Elettronew (User Enabled)