Elettronew
reviews:

star-rating
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/5
Calculated on - reviews in the last 12 months
 
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19,133
2,200
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Other indicators
Products/Services
4.8 /5
Qualità/prezzo
4.6 /5
Semplicità/chiarezza
4.7 /5
Servizi pagamento
4.8 /5
Spedizione
4.7 /5
Packaging
4.7 /5
Servizio clienti
4.7 /5
ebay (10,371)
5.0 /5
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star-rating
5
/5
20 January 2022
Fornitore serio e affidabile. Ottimi prodotti a prezzi molto concorrenziali e consegna nei tempi previsti. Consigliatissimo.
star-rating
5
/5
20 January 2022
Spedizione veloce, prodotto perfetto
star-rating
5
/5
20 January 2022
Servicio de entrega rápido, envio perfecto. Buena comunicacion.
star-rating
5
/5
20 January 2022
Ottimo
star-rating
4
/5
20 January 2022
Servizio rapido e prodotti buoni come previsto. Ordinerò altri articoli da Elettronew
star-rating
5
/5
20 January 2022
arrivato velocemente, originale, funzionante. feedback ottimo!
star-rating
5
/5
20 January 2022
Good service and product
star-rating
1
/5
20 January 2022
1ere cde bonne 2eme cde article non conforme erreur d article dans la l emballage video et photo a l appuie 10 mails pour leur expliquer chaque fois la meme chose j ai decider de refaire une liaison en cuivre et de jeter l autre j avais 3 clim a racheté pour mon entreprise vous avrez compris pour simple probleme impossible de se faire entendre merite donc cette note car facile lorsque tout va bien mais résoudre allez faire une priere au vatican lol
Seller's reply
Cher client, nous sommes désolés de lire vos mots. Nous avons répondu à tous vos mails et nous vous avons enfin contacté par téléphone. Vous nous avez communiqué que le raccord 5/8 ne se vissait pas et à qu'il y avait donc un défaut de fabrication. Nous avons vérifié le code du produit reçu et il était correct. Nous vous avons demandé d’essayer d’inverser les tubes pour vérifier si le problème résidait dans le raccord 1/4. Vous avez dit que ce n’était pas possible. En outre, nous vous avons demandé le certificat d’installation fait par un technicien (comme indiqué sur le site, la garantie est valable après installation du climatiseur par un technicien spécialisé) ou un certificat attestant que le raccord 5/8 n'était pas approprié pour ce climatiseur, mais vous ne l'avez jamais envoyé. En effet, c'est une personne spécialisée qui doit détecter un défaut. Nous avons proposé de nous rendre le produit, en vous disant cependant que vous auriez quand même reçu un 5/8 et qu’au maximum nous pourrions vous envoyer un kit avec de 5/8 et de 3/8 pour essayer de résoudre la situation. À notre proposition, vous nous avez dit que vous vouliez procéder avec une liaison en cuivre. Nous sommes vraiment désolés pour votre avis négatif, mais nous avons tout fait pour vous aider. Cordialement Team Elettronew
star-rating
5
/5
19 January 2022
Ottimo fornitore a tutti gli effetti
star-rating
5
/5
19 January 2022
Seconda esperienza con Elettronew. Anche questa positiva. Precisi e puntuali. Certamente provvederò ad effettuare altri ordini.
star-rating
5
/5
19 January 2022
Primo acquisto da loro, soddisfattissimo!! Grazie di tutto.
star-rating
5
/5
19 January 2022
Ottima esperienza d'acquisto. Prodotto perfetto, comunicazione ottima. Esperienza da ripetere sicuramente in seguito
star-rating
5
/5
19 January 2022
Site sérieux, très bon produit
star-rating
5
/5
19 January 2022
Prezzi ottimi e consegna velocissima
star-rating
5
/5
19 January 2022
Buenos productos, entrega rápida y te ayudan si tienes cualquier problema, vía mail o whatsapp (hablan español). He comprado 3 veces y genial.

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Company information

About us: Elettronew is the leading e-commerce in the sale of electrical material and plumbing and heating products online. With more than 30k products of the best brands, such as Bticino, Urmet, Vimar, Gewiss, Daikin, Samsung, Atlantic, we are constantly looking for new items to make our range wider and more innovative and to ensure cutting-edge parts to our customers. Founded in 2005, Elettronew now offers products ranging from air conditioners to electrical material, including video surveillance, lighting and plumbing and heating. All products on the site are on stock in our warehouse, so we can ensure the shipment in the shortest possible time. The products can be shipped within 48 hours throughout Italy, thanks to a courier service, in total safety, with the possibility of tracking the status of the package. However, Elettronew does not stop in Italy, in fact it is active throughout Europe and beyond. This is why the site is available in 5 different languages. Thanks to our experience, we have a customer service that is able to provide concrete support to customers via telephone, email and live chat, both to provide technical information on products and to manage online orders and site navigation. When was Elettronew founded? Elettronew was born on 24 January 2005 on the Ebay marketplace. Within about 2 years, Elettronew became one of the top sellers on the platform for electrical material. Consequently, on the strength of the encouraging numbers achieved, the company's founder decided to challenge the market. And so, in 2007, Elettronew left Ebay to give life to what in 15 years would become the first e-commerce in Italy completely focused on electrical material: the new domain Elettronew.com was fouded. By virtue of the results achieved, Elettronew decided to extend its range of action to the world of plumbing and heating, with the aim of becoming a reference point for the online market in this field too. Our team Behind the success of Elettronew is the teamwork of people who, day after day, are committed to enabling the company's development, a highly qualified team, young but already with important professional experience behind them, always ready to give their best to satisfy all needs at 360° and make navigation on the site as good as possible. In addition to the online experience aspect, it is fair to mention the equally indispensable contribution of those working in the company's logistics sector. In fact, if a parcel is packed and shipped on time and on schedule, it is also thanks to the people working in the warehouse, who complete a team effort that begins online and ends with delivery, and which has made us a leader in the online electrical material sector to date.

Elettronew (User Enabled)