Garmonttactical
Reviews: 559

4.4

Calculated on 159 reviews in the last 12 months

Last 3 months: 4.4/5

(out of 27 reviews)

Last month: 4.3/5

(out of 10 reviews)

Filter by rating:

5 stars

404

4 stars

3 stars

2 stars

1 stars

See all reviews

Other indicators

Average product rating

4.7 /5

Last review: 13 September 2025

13 September 2025

Phenomenal Service! The ordering process was smooth, shipping was fast, and my boots arrived in perfect condition. The quality is exactly what you’d expect from Garmont—durable, comfortable, and built for serious field problems and ruck marches. What really stood out was the website and customer service: responsive, professional, and genuinely dedicated to ensuring I was taken care of. Garmont Tactical has definitely earned my trust and loyalty—I’ll be coming back for all my future needs. Thank you!

11 September 2025

By far the best boot I have ever worn.

3 September 2025

Ordered 1st pair of boots but ended up not being the correct size, tried to send back but website was not operating correctly. Started working with customer service to correct the issue but when I sent the required information for corrected service even with email prompts customer service continued not to respond with return instructions so now I am stuck with $190.00 Boots that do not fit. I will mention the 2nd set of boots I purchased (while waiting to return first set) I absolutely love...hoping there is a way to remedy the issue would like to continue to use garmont for me and my families boot orders.

Reply of the merchant

Hi there, Thank you for your patience and for reaching out to us. My sincerest apologies for the delay in getting back to you. I looked into it, and you are correct—we received your initial request and unfortunately, we failed to respond. I am very sorry for that oversight. I've gone ahead and processed your return, and you should be receiving a separate email with the confirmation and instructions shortly. Again, we truly apologize for the error and appreciate you bringing it to our attention. Best regards, Jim

3 September 2025

Boots arrived on time as ordered

27 August 2025

Boots were too narrow (I ordered a wide) and long, sizing is not reflective of Brannock size. I returned the boots, at 12% of the cost of the order for return shipping. Garmont received the boots 08/18 but I have not received a refund (it's been 7 business days). After paying for shipping and sales tax I am out 123% the cost of the boots and I have nothing for it.

Reply of the merchant

Hello, Thank you for contacting us. I'm writing to confirm that your refund for the returned Garmont boots has been processed. You should see the credit post back to your original payment method within the next 5 to 10 business days, as the exact timing can vary between financial institutions. I understand this has been a frustrating experience, and I want to address the other points you raised. Regarding the boot's fit, your feedback is very important. Getting a perfect fit can be challenging, and you've highlighted a key aspect of boot construction. While a Brannock device provides an excellent two-dimensional measurement (length and width), a boot's fit is three-dimensional, determined by the "last"—the unique foot-shaped form it's built on. Factors like foot volume and instep height play a crucial role, and the specific shape of a last can vary significantly between styles, even within the same "wide" sizing. We regret that this particular model was not the right shape for your foot. In regard to the return shipping, our goal is to offer our boots at the most competitive price possible. To achieve this, we do not build the cost of potential returns into our product prices, as doing so would increase the overall price for all customers. For this reason, our policy is that the customer is responsible for the return shipping cost. We value your feedback and thank you for bringing this to our attention.

27 August 2025

First I ordered to wrong size….. easy and simple return. The gentleman on the phone walked me through it. EASY DAY. I ordered the correct size and are literally wearing them as I type this. Great boot and very comfortable but yet sturdy and rugged all at the same time. I will be ordering another when that time comes.

18 August 2025

Very comfortable.

18 August 2025

I originally had the T8 670 boots in the military and I've loved them ever since. I did order the wrong size at first but I was easily able to return the boots and order the correct pair. They are great work boots especially for the summer.

18 August 2025

I thought the ordering process was good. The socks offer was good but they didn't have the socks in the right size and that kind of made it a pain. I think the boot size should be considered in the flow and only suggest socks if you have them. Still it was quick and easy to to order the boots and it was obvious what was what. Shipping was simple and the package was perfect.

18 August 2025

Quick and simple ordering process. Delivered quickly.

5 August 2025

I had an issue with the return date and emailed the customer service department. A representative responded quickly and resolved my issue. I am extremely satisfied with my experience with this company.

4 August 2025

I bought boots for my son who is in basic training. They were easy to buy on line. Garmonttactical communicated with me quickly to update an address. The boots arrived to the base quickly with no issues. My son loves them, he said they are exactly what he was looking for. Thank you for making this experience so easy and for being so responsive to my questions and request.

1 August 2025

I had to wait quite a long time for the size I wanted to order, everything else was good

30 July 2025

Ordering was easy, but unfortunately my order was held up for over a week. No one contacted me. I finally put in a call and talked to a very nice person, I think his name was Nathan. He got the ball rolling on the order. But still took almost 3 weeks to deliver, when I paid for a 5 day delivery

Reply of the merchant

Hello, Thank you so much for your patience while we looked into your recent Garmont order. We truly appreciate you bearing with us. We've thoroughly investigated the delay and discovered that your order wasn't processed as expected due to an address error. We are so incredibly sorry for not catching this sooner during our routine checks for order discrepancies. We can only imagine how frustrating this must have been for you, and we sincerely regret any inconvenience or worry it caused. The moment we spoke with you on July 16, 2025, we immediately corrected the address and notified our warehouse team to prioritize shipping your order right away. We're happy to confirm that your order shipped out that very same day, and we show it was successfully delivered on July 23, 2025. We deeply value all our customers, especially those who serve in the military, and we understand the critical importance of getting your boots to you promptly. Please accept our sincerest apologies for this oversight and the resulting delay.

24 July 2025

Greta customer service and awesome boots. I’m hoping for a T6 Defense Dry. :-) And those tactical socks are awesome!

Information for the customer

Last review: 3 days ago

Verification status VALID

Reviews in mediation: 0

Means for the verification of reviews

Information on the company

Garmonttactical (User Enabled)
Italy

Category: Sport

Visit the website Contact the seller

Garmonttactical Reviews: 559

84.3%

4.3%

11.4%

Filter by rating:

Other indicators

Reply of the merchant

Reply of the merchant

Reply of the merchant

Information for the customer

Information on the company

Garmonttactical
Reviews: 559