Garmonttactical
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Berekend op - beoordelingen in de afgelopen 12 maanden

Laatste 3 maanden: -/5

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4,7 /5

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De lijst bevat niet de beoordelingen in bemiddeling. Ontdek meer

1 maart 2025

Can't get a hold of customer service to claim a warranty. After a less than 3 months of use, two of the eyelets on my LE 2.0 boots have come loose, one has fallen off. I tried emailing them a month ago, but they never got back to me. I need you to actually help me. I can't afford to wait for another pair of boots.

27 februari 2025

The site was profressional, easy to navigate, and provided great information for each of their boots which made it hard for me to choose one of their many awesome selections. Shipping was fast and I could not wait to put on my new boots.

26 februari 2025

It didn’t get here at the time it was supposed to. If your company or the delivery company you paired with would have looked at the times my post office was open there would have been no issues. It took 3 days longer than it should have. Besides that the boots are great and will hopefully last me a while.

Antwoord van de verkoper

Hello, Thank you for contacting us. We're truly sorry to hear that your boots did not arrived on schedule. We understand how frustrating delivery delays can be. It appears the United States Postal Service has been experiencing some delivery challenges due to the recent severe weather affecting both the Northeast and Southern regions. While we always aim to provide a seamless and timely delivery experience, unfortunately, factors like inclement weather can sometimes impact our ability to meet those goals. Please accept our sincere apologies for the delay. We appreciate your patience and understanding.

24 februari 2025

There was a shipping issue with the website, I called and immediately fixed the issue. Boots arrived quickly. These are my second pair and I’m loving them.

23 februari 2025

Most comfortable boot i ever had. However, it is not a warm boot. Very comfortable boot. I would buy it again. I would buy another pair of boots for winter.

22 februari 2025

I have loved Garmont boots for a decade! I prefer to order from the website for the ease of use.

15 februari 2025

Great!

13 februari 2025

Great communication with customer service, easy navigation of website, military discount, and on sale. Fit about true to size, if you have any doubt, order 1/2 size up. Requires a little break in but seem durable and of good quality.

10 februari 2025

I placed my order online. Once the order was submitted I realized the shipping address was my billing address instead of my son’s address. I called customer service and my address was changed without hesitation. Excellent customer service. The boots arrived quickly and were perfect!! Highly recommend

4 februari 2025

Fast shipping, quality products.

30 januari 2025

Frustrating so far. I have paid over 60.00 in shipping fees only because the first pair of boots were a half size too big. I returned the boots and paid shipping for them. I bought a second pair as required by the website. That second pair is now lost in the mail. Overall I have paid two different shipping fees for new boots and one return shipping fee. And I don’t have the boots I want. I have paid $215.00 for boots that cost $155.00

Antwoord van de verkoper

Good afternoon, William, I'm so sorry to hear that your order was lost by the Postal Service. I've processed a replacement order for you, which has been shipped via UPS at no additional cost to you. We're hoping this shipping method will ensure a quicker and more reliable delivery. Regarding our return process, we appreciate you sharing your feedback about shipping costs. We understand the expense can be frustrating. At Garmont, we're committed to providing both competitive pricing and excellent customer service. While we're not currently able to offer free return shipping like some larger companies, we're always exploring ways to enhance the return experience for our valued customers. I've passed your comments along to our management team, who are dedicated to offering exceptional value alongside our high-quality products. Thank you for your understanding.

27 januari 2025

Very good at creating a informative page

24 januari 2025

I didn't appreciate having to pay for return shipping to do a size exchange for my active duty AF member son's boots that I surprised him with for Christmas. In fact, I had to pay for shipping 3 times in order to order the boots, return them, and then reorder the correct size. In addition, I asked to return the boots on December 27 and sent them shortly after. I had to follow up with an email on January 16 (after having to check my credit card statement many times to see if I had been credited for the original purchase) because I still had not received my money back. I finally received it on 1/17.

Antwoord van de verkoper

Hello, Thank you for reaching out to us about the return shipping costs for your recent order. We understand that shipping can add up, and we appreciate you bringing this to our attention. At Garmont, we're committed to providing both competitive pricing and excellent customer service. While we don't currently cover return shipping costs, we're always looking for ways to improve the return experience for our valued customers. We also sincerely apologize for the delay in receiving your refund. The holiday season is a particularly busy time for us, leading to a higher volume of returns and a slightly longer processing time. Your feedback is valuable to us. I've shared it with our management team, who are dedicated to ensuring our customers receive exceptional value for our high-quality products. Thank you for your understanding.

24 januari 2025

My experience was great, fast shipping and easy to order.

16 januari 2025

Website was easy to navigate. Products well priced, diverse choices with detailed descriptions, and plenty of size options. Shipping/ delivery came in time frame that was given. My son loves his boots. He said they are comfortable, somewhat water proof, durable, and "a heck of a lot better than his program issued boots! " His feet a much happier.

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Garmonttactical (Gebruiker Ingeschakeld)
Italy

Categorie: Sport

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