ParmaShop
avis:

Calculé sur - avis au cours des 12 derniers mois

Derniers 3 mois: -/5

(sur - avis)

Dernier mois: -/5

(sur - avis)

Filtrer par note:

5 étoiles

1 302

4 étoiles

3 étoiles

2 étoiles

1 étoiles

Voir tous les avis

Autres indicateurs

Produits/Services

4,9 /5

ebay (4)

5,0 /5

Dernier avis : -

Critère de tri : le plus récent.
La liste n'inclut pas les avis en médiation. Découvrez plus

1 août 2022

Precisi, gentili e affidabilissimi.

1 août 2022

rascher Versand,hübsch verpackt und sehr gute Qualität. Irgendwie hat man das Gefühl, dass die Produkte aber auch der Verkauf mit Liebe ausgesucht und ausgeführt werden. Schön, dass es noch gibt.

29 juillet 2022

We love the variety at the site and also the shipping is very fast. The amazing taste of real parmesan is so lovely. Also, we always receive a small gift with our shipment which is really nice. First time there wasn't any cooling elements in the box and the box was enormous compared to what was inside. The second time there was cooling elements and box fitted the size of what was inside.

28 juillet 2022

Come sempre ottimo servizio, velocità nella consegna, imballaggio all'altezza del prodotto, oviamente di alta qualità, confezionamento anche refrigerato. Consigliatissimo.

27 juillet 2022

Great experience - always quick in any response - taking care the order is well - perfect and quick delivery! Any order so far really excellent! Would love to have more shops like this - very well done!

26 juillet 2022

Fantastic cheese, fast delivery & fair pricing. This is our second time ordering from ParmaShop but it definitely will not be the last!

26 juillet 2022

er was iets fout gegaan met de bestelling en er werdt door parmashop alles aan gedaan om het uit te zoeken .klasse

25 juillet 2022

I have ordered from the ParmaShop many times and each time it was easy and the products are the best!!! I appreciate the continued increase in products being made available and love the cheeses!!!!

25 juillet 2022

I don't typically write reviews but I want others to be aware of my experience. I read so many great comments about the excellent service and quick delivery that I decided to order this cheese for my husband's birthday. It was suppose to arrive 3 days before his birthday (July 2) but it never showed nor was I notified of the delay. So I emailed the company and heard Chiara who told me a week later the hold up was "operational delays", if my package cannot be located "you will get a full refund or a new shipment". The cheese arrived 2 weeks late. You could see that the fat had solidified after sitting in the warm temps for so long. Chiara told me the "product has arrived, and it has arrived perfectly" therefore I could not get a full refund or replacement. Chiara always responded quickly and refunded $10, however I was sorely disappointed and frustrated in their responsibility of delivering a great product in an efficient time.

Réponse du vendeur

Dear Customer, we thank you for sharing your experience, in spite of the 1 star-feedback that, unfortunately, does not fully consider the objectivity of facts - and it is a pity, in general, when customers "don't typically write reviews" but only report bad aspects of any experience. As our Customer Service already wrote you, we many times apologized for the delay, which was caused by operations at the Customs. This is a process that has to be considered when a customer imports into e non-EU country, and this process delayed your delivery. As the estimated delivery date was not respected, we issued a partial refund. We further confirm that the pictures you sent to our Customer Service showed a good cheese. We would never assert that the cheese is good and safe to eat if it is not. We can understand your disappointment as the gift arrived late for the occasion. As per our conditions, any Customer can apply the Right of Withdrawal: any customer can withdraw from the contract by returning the product and obtain an immediate full refund, as the Customer Service reminded you privately. The full refund was not issued as we never received this order back.

25 juillet 2022

I've been looking for this cheese for a long time I ordered it and received it super fast loved the surprise gift.

25 juillet 2022

Compré por segunda vez en PARMASHOP luego de la excelente experiencia de la primera compra. Lo único y es una opinión personal, me gustó más el Parmesano de 48 meses de las Vacas Rosas que el Parmesano q compré ahora a pesar de tener 7 años de añejamiento. Es raro pero así fue. Sin embargo igualmente está muy rico.

25 juillet 2022

great quality products and customer service!

20 juillet 2022

Hervorragender Service ,Höfliche und zuvorkommende Kundenberatung. Ware bestens verpackt mit Kühlpacks in der Styroporbox geliefert. Beste Qualität der Ware und wunderbarer Geschmack. Werde ich wieder einkaufen und weiter empfehlen. 5 absolut verdiente Sterne

20 juillet 2022

Tutto fantastico è buonissimo! Come sempre, bravissimi.

19 juillet 2022

Have been ordering for the last 10 years and products are always fabulous and delivery timely

Transparence avec Feedaty

Dernier avis :

Statut de vérification VALIDE

Avis en médiation :

Mesures pour la vérification des avis

Informations sur l'entreprise

ParmaShop (Utilisateur Activé)
Strada Traversante San Leonardo, 13/A
43122 Parma (Parma)
Italy
Numéro de TVA 02445370345
Tel. +39 0521 784831

Catégorie: Alimentari e bevande

Visitez le site web Contacter le vendeur

ParmaShop avis:

-%

-%

-%

Filtrer par note:

Autres indicateurs

Réponse du vendeur

Transparence avec Feedaty

Informations sur l'entreprise

ParmaShop
avis: