Sportmania reviews: 3,605

star-rating
4.9
/5
Calculated on 183 reviews in the last 12 months
 
Last 3 months: 4.8/5  
(out of 29 reviews)
Last month: 4.8/5  
(out of 13 reviews)

96.50%

3,479

1.86%

67

1.64%

59

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5 stars
3,026
4 stars
453
3 stars
67
2 stars
28
1 stars
31
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Products/Services
4.7 /5
Sorting criterion: most recent.
Reviews in mediation: 0 Discover more
star-rating
3
/5
January 19, 2017
Very good all mountain Ski. Pricing very ok. Delivery time with 4 working days inside CH is ok, but not fantastic. The bindings on the product image was in color dark-grey, the bindings what I got is purely white and looks not really nice on the dark skis.
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star-rating
5
/5
January 17, 2017
Gentilezza e pazienza dei vostri collaboratori
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star-rating
3
/5
January 11, 2017
Response, service and assistance from SportMania was very good. The delivery date provided when placing my order wasn't met which was disappointing but understandable due to the after Christmas rush
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star-rating
3
/5
January 10, 2017
Good price, easy purchase, good customer service, large delay (border issues upon import, possibly not due to sportmania itself). I'd buy there again, mostly due to convenience reasons. Skis are as good as expected, and quite a bargain at this seller.
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star-rating
4
/5
January 9, 2017
cool
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star-rating
4
/5
January 4, 2017
Fast delivery
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star-rating
3
/5
January 4, 2017
It was god i got everyting i wanted but i took 12 to get everything even when i piad for 2 Day shopping
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star-rating
5
/5
January 4, 2017
Excellent! Really friendly and gave me really good advices!
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star-rating
3
/5
January 3, 2017
There was a problem with a fixation (a piece mounted in the wrong direction). Sportmania reacted very fast and the problem was solved.
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star-rating
4
/5
January 2, 2017
Wäre schön, wenn jemand Schweizerdeutsch sprechen / verstehen könnte.
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star-rating
1
/5
December 31, 2016
I waited over 1 month to receive two items because one was not available. When it became available then the second one was not available anymore (it had not been reserved to me!!!!). Finally I had to accept a similar one. Conclusion: I waited over 1 month and did not receive what I wanted.
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Seller's reply
Dear customer. You ordered for your kid a pair of ski and a pair of shoes. We informed you soon in the order process that there was some delay for the shoes and proposed you the new 2017 version for the same price. Then when we prepared the order, we were missing the skis indeed, we found out some equivalent ski in pink as you wished. We sent you a photo to validate it was acceptable for you. Finally, we understand most important was to have your order before Christmas, that's why we sent out in express delivery. We are sorry for the delay, but happy your daughter received her gift in time for Christmas. We will try to improve next time.
star-rating
4
/5
December 30, 2016
Servizio ottimo ! Forse la spedizione un po' lenta ma il personale è gentilissimo e mi ha spiegato che aveva molti ordini in corso. Li consiglio vivamente e spero di trovare altri prodotti (che non trovo in italia) da comprare da loro. Grazie!
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star-rating
5
/5
December 28, 2016
Sehr guter Kundenkontakt und schnelle Lieferung.
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star-rating
5
/5
December 27, 2016
Bei der Lieferung fehlte die angekündigte Extra-Linse der Skibrille. Nach einem Missverständnis hat es nun super funktioniert mit der Nachsendung.
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Seller's reply
Dear Mrs Dilly, We are sorry for the missing lens in your package. Of course we send to you immediately the missing item. Sorry for this inconvenience. With our best regards Sportmania team
star-rating
4
/5
December 25, 2016
Good
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Reviews in mediation: 0
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Company information

Sportmania is a Swiss online sports shop and specialist action sports store located in Saint-Sulpice near Lausanne. We offer equipment, accessories and clothing for skiing, snowboarding, freestyle scooters, skateboarding, roller skating, stand-up paddleboarding, wakeboarding, foiling and wing foiling. Customers throughout Switzerland trust Sportmania for quality sports equipment, specialist advice, online ordering and personalised service. Our team helps every customer find the...
Sportmania (User Enabled)
Route cantonale 93 a
1025 St Sulpice (Vaud)
CH

Tel. 0041 21 550 0850
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How is the rating calculated?

The overall score is calculated based on the average of published reviews collected over the last 12 months. Reviews are displayed if they meet our publishing policies.

The score calculation does not take into account reviews under Mediation until they are published.

The trend of the score over time allows further assessment of the Company's reliability.

All
star-rating
4.8
/5
3,605
Last 12 months
star-rating
4.9
/5
183
Last 3 months
star-rating
4.8
/5
29
Review trends
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