AW LAB

star-rating
4.7
/5
( 4.67 3 months)
Reviews: 98

91.8%

90 reviews

3.1%

3 reviews

5.1%

5 reviews

84
6
3
0
5
Seller evaluation
Average product rating
4.9 /5
Last review: 10 January 2022
star-rating
1
/5
29 January 2018
I never received my order. Your customer service never answered my requests. Your service is bad!!
star-rating
1
/5
10 December 2017
Customer service is poor as I have yet to get any response with regards to my delivery despite attempting it for a number of times.
star-rating
1
/5
1 February 2017
More than one month for beeing reimburse and after many many many solicitation. Shipping costs NOT including. First and last order for me.
star-rating
1
/5
9 October 2016
i have order from 19/09/2016 still i didn't receive any thing & they didnt send me the track number & there is no update for my order where is my order please !!!
Reply of the merchant
Hello Loulwah, we are really sorry for what happened. Your order has not been delivered because of a problem that did not depend on us but on the courier. However, on 28/10 the order has been fully refunded. For any problems please contact us at service.eu@aw-lab.com. Best Regards. Customer Service AW LAB
star-rating
1
/5
7 August 2016
When I received the shoe one of them was damaged which is unacceptable.

Information for the customer

Bollino Feedaty
Updated on: 29/Jan/2018
Certificate status: VALID
Reviews in mediation: 0

Feedaty's feedback collection process is impartial and independent from the sellers.
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Information on the company

AW LAB is part of the BATA Group, the largest company worldwide in the production and marketing of footwear, and one of the leading retailers of fashion sportswear in Italy.

AW LAB (User Enabled)
Via Volta 6
35010 Limena
Italy
VAT number 00362520280