Garmonttactical
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/5
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star-rating
5
/5
13 april 2026
Extremely satisfied with the customer service I received with Garmont. I had a minor issue where one of the boots I received, had a minor defect. I reached out to Garmont. They helped get everything sorted out in a super timely manner, and were very responsive. I am 100% a satisfied customer and I will continue to buy Garmont boots in the future!
star-rating
3
/5
11 april 2026
I’m leaving three stars on the boots itself!!! The website is great, informative!!! I called customer service for a question on my order. Fast and friendly. Customer service is great. The boots arrived they are nice I’ll admit, light weight and the shoe lace boots are a fantastic idea. The lugs on the boots are very grippy. The leather is has a perfect shine to it as well. The boots do wrap around your ankle and hug it for support. I order a 10.5 wide. I wore them around the house to break in for three days. Then a few times to work finally. The complaint I have is I don’t think they are wide enough. Theirs bit of a hot spot on the side of the boot causing rubbing on the side of my foot. So with that being said I’m not sure if I’ll use these for long wear. I’ll be going back to my Danner Acadias.
Antwoord van de verkoper
Thank you for taking the time to share such a detailed and balanced review. I am so pleased to hear that you enjoyed our website and had a "fast and friendly" experience with our customer service team—we truly strive to make the ordering process as smooth as possible. It is great to know that the craftsmanship, from the grippy lugs to the leather finish and ankle support, met your expectations. However, I am very sorry to hear that the width of the 10.5 Wide isn't providing the comfort you need for long-term wear. Since you mentioned a "hot spot" on the side of your foot, here is a bit of information that might be helpful: The "Last" Difference: Every boot manufacturer uses a different "last" (the foot-shaped mold the boot is built around). Our wide widths are designed to provide extra volume, but because we prioritize a secure, "anatomical" fit to prevent internal foot slide, they may feel more streamlined than a Danner Acadia, which is known for a much broader, traditional stitch-down construction. Lacing Adjustment: Sometimes, a "hot spot" on the side of the foot can be relieved by using a window lacing (or box lacing) technique. This involves skipping a cross-over at the specific area where you feel the pressure, which allows the leather to flex outward more easily at that exact point. Break-in Period: While you’ve done a great job wearing them around the house, sometimes a thicker or thinner sock can drastically change how that lateral pressure feels during the final stages of the leather softening up. We appreciate you giving us a try, and we value your honest feedback regarding the width. It helps us as we continue to refine our sizing for our customers.
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star-rating
1
/5
9 april 2026
I am disappointed with Garmont and will never shop from this website or store again. I purchased some boots that were not satisfying and I submitted a refund request and it has been almost a month and I still have not heard anything from them. I also sent emails and still no response. Never again and I will also ensure my friends and fellow soldiers don’t shop with you because of your unprofessional business.
star-rating
5
/5
6 april 2026
Great. Found what my son needed. Shipped to his base without a problem. The boots fit perfect. They are lightweight and within specs. He loves him. We will order again in the future. We were very pleased! Thank you!
star-rating
2
/5
6 april 2026
My recruit has not yet received the boots and they were ordered on 22March. Also, you don't have women's sizes.
Antwoord van de verkoper
Hello, Thank you for reaching out to us regarding your recent order. I sincerely apologize for the delay you’ve experienced. I have looked into Order #151727 and confirmed that it was dispatched promptly via USPS using USPS tracking #: 9405550105798023584635. While the USPS website indicates a delay within their shipping network, your package is still in transit and on its way to you. A Note on Sizing: You are correct that the majority of our boots are produced in Men’s sizes. Our general "rule of thumb" for women is to order one full size down from your standard size. For example, if you wear a Women’s size 8, you would select a size 7 in our tactical boots. The only exception to this is the T8 Athena. This boot was designed exclusively for women and is sold in standard Women’s sizing. Thank you for your patience and for choosing Garmont!
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star-rating
5
/5
6 april 2026
WELL BUILT BOOT. IT IS NARROW. IF YOU HAVE WIDE FEET THEY WILL BE TIGHT.
star-rating
5
/5
30 maart 2026
They took a bit of breaking in, but after a week they were pretty comfortable. I love how they look and am considering buying a back up pair.
star-rating
5
/5
30 maart 2026
Ordering process was simple, very fast delivery, and these boots feel like house slippers. Great experience!
star-rating
5
/5
26 maart 2026
Easy ordering, quick delivery. Buy these for my son in college ROTC program and he swears by them. 2nd pair almost finished with 3rd year of program so they are pretty durable. They passed air assault school.
star-rating
5
/5
18 maart 2026
Shipping was quick and sizing is right on. Still in break in period but boots are comfortable . Would buy again for sure.
star-rating
4
/5
16 maart 2026
Easy to order. Link to $5 socks didn't work.
star-rating
5
/5
10 maart 2026
The website was easy to navigate. I really like the boots (T8) light weight, soft insoles and easy to take on and off. My only issue is breaking them in. I have wide feet and I normally wear a 10 1/2 EE jump boot. The 10 1/2 wide is not quite wide enough for my feet. Long story my break in time is taking longer than expected.
star-rating
5
/5
23 februari 2026
Delivery was quicker than anticipated which was perfect timing
star-rating
4
/5
19 februari 2026
Quick and easy ordering experience. There was a broken link for free socks at checkout. Other than that wonderful experience.
star-rating
1
/5
18 februari 2026
Terrible experience. Emailed support multiple times as I have to return the product, the boots were way too small. Still have to get a response. Will never buy from Garmont again
Antwoord van de verkoper
Hello, Thank you for reaching out to us. I am very sorry to hear that the boots did not fit as expected. I also checked our email archives and, unfortunately, was unable to locate your previous correspondence. Please accept my apologies for this communication disconnect; had we received your message earlier, we would have been happy to assist you immediately. To resolve this for you now, I have personally accessed your order and generated a return request on your behalf. You should receive a separate automated email shortly containing detailed instructions on how to send the boots back to us. Once the package arrives at our warehouse and passes our team's inspection, we will process your refund directly to the credit card used for the original purchase. Thank you for your patience, and I apologize again for the inconvenience.
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Garmonttactical (Gebruiker Ingeschakeld)
Italy