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5
/5
4 gennaio 2026
First order of leather grips were stolen, I reached out and the customer service team sent a second pair right away and in time for Christmas! They fully refunded my first order plus gave me a discount on the second pair. As for the grips, my husband said they’re perfect, quality and fit just right.
Bonjour,
J'ai été déçue de n'avoir pas reçu le protège selle que j'avais commandé afin de faire un cadeau de Noël. En effet il manquait ce produit dans le colis.
Par contre je vous remercie de me l'avoir remboursé.
Dommage !
Cordialement
Myriam Grandchamp
Brooks has been as good as it has always been for me, although I really wish Brooks make some improvements to its packaging, the last saddle I purchased was the Swift Le Eroica edition, and the leather arrived scratched on the side due to the lack of force holding it on the paper back, resulting in the saddle got loosen and fell off the board. Besides that, the new Paul Smith looks beautiful in hand, don't know what bike can fit it, probably gonna sit in my collection shelf for a while.
I really appreciate the selection of colors the saddles came in.
I have a black bike with a black seat, a white bike with your london Olympic games white saddle and now a yellow saddle to go on my yellow bike. Thank you.
For some reason my order was frozen after my payment was taken; but sorted once I chased. Saddle somewhat darker than the picture but hoping it will fade!
Notified me promptly of reavailability of my chosen saddle. Not new to Brooks, have been using Brooks saddles since I was a kid, 66 yrs be old now so I suppose I’m a lifelong customer.