Vistaexpert recensioni: 3041

Dear Claude , We are sorry to read your review and understand the inconvenience that waiting for a delivery may cause. However, we would like to clarify the handling of your order. According to our records, your purchase was placed on May 20, and the shipment was handed over to UPS on May 22, fully in line with the expected processing times. Subsequently, the delivery date was modified directly by the recipient through the delivery management services provided by the carrier and rescheduled to June 8. Therefore, the delay in delivery was not caused by any issue in the preparation or dispatch of the order on our part. Furthermore, as soon as you contacted us on June 5, our Customer Service team promptly took action to provide assistance and support. We understand that the overall experience may not have met your expectations; however, we believe it is important to point out that all activities within our responsibility were carried out correctly and within the expected timeframes. Should you require any further clarification, please do not hesitate to contact us. Kind regards, Vistaexpert Customer Care Team