Alecycling
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/5

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Sidste måned: -/5

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5 stjerner

206

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4,8 /5

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3

/5

17 september 2025

The products are nice but the shipping was incredibly slow

Sælgers svar

Thank you for your feedback Enrico! We're happy to hear you liked the products, but we're sorry to read that the shipping felt slow. We’d like to clarify that your order was placed on August 21st and shipped on August 27th — within 4 business days, which is in line with our stated shipping window of up to 5 business days (as noted on our Shipping & Delivery page). Your order was delivered on September 2nd, meaning it arrived within 4 business days after shipment. For deliveries to the USA, we estimate a timeframe of 3–5 business days, so your package arrived within the expected delivery window. We hope this clears things up, and we truly appreciate your support. - Alé Team!

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5

/5

16 september 2025

Prodotti sempre di altissima qualità....tutto quello che ho acquistato calzava perfettamente e la qualità è eccezionale.

Sælgers svar

Grazie mille Laura! Siamo lieti che i nostri prodotti ti siano piaciuti per qualità e vestibilità. Speriamo di rivederti presto per nuovi acquisti! - Il Team Alé!

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4

/5

15 september 2025

Ho già qualche capo Ale’ quindi sono andato sul sicuro. Ho approfittato dello sconto. Direi benissimo.

Sælgers svar

Grazie per la tua fiducia continua in Alé Andrea! Siamo felici che tu abbia approfittato dello sconto e che tutto sia andato benissimo. Ti aspettiamo presto per il prossimo ordine! - Il Team Alé!

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5

/5

11 september 2025

Ottimi prodotti anche per taglie forti

Sælgers svar

Grazie per il tuo riscontro Luca! Siamo lieti che i nostri prodotti ti abbiano soddisfatto! Speriamo di rivederti presto! - Il Team Alé!

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2

/5

7 september 2025

I recently purchased some items on sale. My experience in navigating your site was very time consuming and frustrating. Whenever I selected a product to review, your web page did not allow me to return to the previous page I was on. Your web page forced me to start over again at the beginning. The amount of time I spent led me to not want to purchase any more items. Which is unfortunate since I really like the way your clothing fits and feels. Also, your search engine did not allow me to search a specific item to see if it was on sale.

Sælgers svar

Thank you for your honest and detailed feedback Nick! We're truly sorry to hear that your experience navigating our website was frustrating — we understand how important a smooth and efficient shopping experience is. Please know that we take your complaint seriously and will do our best to improve the overall user experience. Just to clarify: it is possible to check if a product is on sale by simply typing its name into the search bar. Once you hit enter, if the price appears crossed out, the item is discounted. If the price is shown normally, it means the item is not currently on sale. Additionally, we have an Archive section on our website where you can find all discounted products in one place. If you need any further assistance, our customer service will be happy to support you and guide you through the website to help make your shopping experience easier and more enjoyable. Thanks again for your valuable input — it helps us improve. - Alé Team!

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5

/5

7 september 2025

I really like the indication of the optimal temperature for the garments. It helps a lot, and I don’t recall I’ve seen it at any other web store.

Sælgers svar

Thank you for your thoughtful feedback Aleks! We're really glad you find the temperature range indication helpful — it's one of those details we include to make your experience better. Great to hear it’s making a difference! Hope to see you again soon! - Alé Team!

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5

/5

1 september 2025

Articles de bonne qualités et conforme à mes attentes.

Sælgers svar

Thank you Christian! We're glad to hear the quality met your expectations. We hope you enjoy every ride with your new gear! Hope to see you again soon! - Alé Team!

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5

/5

1 september 2025

Veloci nella consegna, packaging perfetto, vestiario di fattura eccezionale, veramente di alto livello!!

Sælgers svar

Grazie mille per il tuo entusiasmo Simone! Ci fa davvero piacere sapere che hai apprezzato la qualità dei capi, la consegna rapida e l’attenzione al dettaglio. Ti aspettiamo al prossimo ordine! - Il Team Alé!

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5

/5

1 september 2025

Der Kundendienst antwortet innerhalb von Minuten wenn man Fragen hat. Sehr gut!

Sælgers svar

Thank you very much Madeleine! We are delighted that you appreciated the speed of our customer service. We are always here to help you! Hope to see you again soon! - Alé Team!

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5

/5

8 august 2025

Super quality products. Really happy with them! Worth the price 300%!

Sælgers svar

Thank you Nicholas! We're so glad you’re this happy with the quality – hearing it’s “300% worth it” makes our day! Enjoy your gear and hope to see you again soon! - Alé Team!

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5

/5

6 august 2025

I have 8 Alécycling bib shorts and bib tights, purchased on the website over the past 4 years. They are each superb cycling 🚴‍♂️ pants that deliver outstanding comfort and a decent build quality. They are also a bit pricey. But worth it! Always a great shopping experience on the website.

Sælgers svar

Thank you so much for your loyalty and detailed feedback John! We’re thrilled to hear that your Alé cycling bibshorts and bibtights have consistently delivered comfort and quality over the years. We understand that our products are an investment, and we’re glad you find them worth it. Looking forward to providing you with many more great experiences in the future! - Alé Team!

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5

/5

5 august 2025

Acquisto facile e veloce. Ottimo prodotto come da attesa

Sælgers svar

Grazie per la tua recensione Mauro! Siamo felici che l’acquisto sia stato facile e veloce e che il prodotto abbia soddisfatto le tue aspettative. Speriamo di rivederti presto! - Il Team Alé!

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5

/5

4 august 2025

Perfect clothes Perfect fitting Perfect style Perfect costumer service Perfect shipping

Sælgers svar

Thanks a lot Owe! We're so happy to hear that everything—from the clothes and fit to the style, customer service, and shipping—was just perfect. Hope to see you again soon! - Alé Team!

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4

/5

28 juli 2025

hat alles gut geklappt. Größe XL ist sehr eng und könnte auch als S durchgehen. Zum Glück ist das Teil elastisch.

Sælgers svar

Thanks for sharing your experience Camille! We're happy to hear that overall things went smoothly. Sorry to hear the XL ran a bit tight — we appreciate the heads-up. Good thing the fabric has some stretch! Hope you enjoy your gear, and we look forward to having you back. - Alé Team!

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5

/5

27 juli 2025

I recently bought a range of products (jersey, long-sleeved jersey, gloves, socks) in the summer sale. Purchasing was simple and the goods arrived (in France) in 3 days, with no freight charges. The goods themselves are top quality, as always, that's why I buy ALE.

Sælgers svar

Jeremy, thank you so much for your kind words and for choosing ALE again! We're thrilled to hear that everything—from the shopping experience to the speedy delivery—met your expectations. It's great to know our quality keeps bringing you back. Enjoy your new gear and hope to see you again soon! - Alé Team!

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