Asolo
avaliações:

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5 estrelas

4 333

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4,8 /5

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Critério de ordenação: mais recente.
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16 fevereiro 2022

Had some old boots resoled to give them new life. They turned out much better than expected and I'm very happy.

16 fevereiro 2022

mi sono sorpreso del trattamento ricevuto e soddisfatto del lavoro. Consegna in tempi brevi e molta disponibilità del personale

16 fevereiro 2022

Εξαιρετική φόρμα, όσο πρέπει μαλακό και αγκαλιάζει το πόδι.

15 fevereiro 2022

They let me use their FedEx account number to save a bunch. Tey turned the repair around is just a couple of days. I couldn't let the almost new uppers go to waste, but the soles were defective and peeled away. The replacement soles are real sweet and they added a toe cover which makes them even better. I have loved the TPS535 for almost 40 years and maybe 5 pairs. I can't walk without them. Tried all others. I want a lifetime supply and love them so much I would marry them. Maybe in Los Angeles I could...Ha ha ha

15 fevereiro 2022

The boots finally came back with the new soles attached. This process took over 4 months to be completed. Before any work was done I was instructed to pay 160 dollars to open a case. When I shipped them the cost was 91 dollars. When Asolo received them I was told I needed to pay another 45 dollars to get them out of customs, so I paid 296 dollars for a pair of boots that might have cost 180 when new. This was all to fix a sole that was coming off the boot ( product defect). I have bought many pairs of Asolo boots and shoes and have recommended them to countless people. That will not happen again, there are many companies that stand by their products, and when a defect is presented remedy the situation without undue burden or overcharge to the customer. This was a ridiculous exercise and I will not do it again.

Resposta do vendedor

Dear customer, thank you for taking the time to review our resoling service. We are sorry, but your boots were not anymore under the two-years-warranty, more the boots needed the resoling service as a consequence of use. Regarding the four months arriving, in this case, we cannot take any responsability as the shipping is at customer expensive and you can choose the courier you prefear - we always suggest to use an express courier in order to have a quick delivery and the possibility to monitor the shipping, but in this case you haven't opted for this option. Please, for any question, we will be happy to help and support you. With kind regards, Asolo Team.

15 fevereiro 2022

Superb as usual. Top quality boots delivered to UK within a few days of order.

15 fevereiro 2022

Neubesohlung

15 fevereiro 2022

Livraison conforme et effectuée en un temps record , jamais eu de mauvaises surprises à ce jour

15 fevereiro 2022

Lavoro perfetto! Non velocissimi....

14 fevereiro 2022

Servizio ottimo

14 fevereiro 2022

These boots are almost impossible to put on. The loop at the heel is too small to pull. I have slim fingers, but cannot get a finger into the loop to pull the boot on. I have to undo the lacing most of the way down to push my foot into the boot. Very slow and inconvenient.

Resposta do vendedor

Dear customer, thank you for taking the time to review our service and product and we are sorry that you feel that the model doesn't fit for you. You will get contacted by our customer service who will support you for returning the product. With kind regards, Asolo Team.

14 fevereiro 2022

The only thing I would say is that the shipping bill and tax was more than the resoling cost. If I had known that in advance (ie a note on the website about import tax post Brexit I assume) I'm afraid I would have bought a new pair instead!

14 fevereiro 2022

Exceptional work and quick turnaround considering the shipping distance.

14 fevereiro 2022

Gentili, disponibili, lavoro di risuolatura ben fatto in meta' del tempo previsto spedizione accurata. Ottimo.

14 fevereiro 2022

Risuolatura perfetti in tempi brevi. Praticamente scarponcini rimessi a nuovo

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Informações da empresa

Asolo is a family company which has gained an important worldwide position during the years thanks to his values. Our commitment us to find the perfect tuning between tradition and innovation. The tradition as shoe makers is our start, our roots, our origin; the tradition is what identify us and tell the world where we come from. The innovation is what makes us never stop our research, our studies, our challenge for improving your emotions during outdoor activities. These two keywords are the reason of our journey into the outdoor world, a journey filled of passion which will never end.

Asolo (Utilizador Ativado)
via delle industrie n 2
31040 Nervesa della Battaglia (Treviso)
Italy
Número de IVA 03385130269
Tel. +39 0422 88 66

Fax +39 0422 88 52 82

Categoria: Sport

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