Brooks England
reviews:

star-rating
-
/5
Calculated on - reviews in the last 12 months
 
Last 3 months: -/5  
(out of - reviews)
Last month: -/5  
(out of - reviews)

Filter by rating:

932
104
41
32
55
Other indicators
Products/Services
4.8 /5
Last review: -
Sorting criterion: most recent.
The list does not include the reviews in mediation. Discover more
star-rating
5
/5
6 August 2026
order easu, shipment fast
star-rating
4
/5
3 August 2026
first off the saddle is very well made, but I thought it was being despatched from the uk but it was despatched from Italy so I had to wait to see if I had anymore taxes to pay,luckily there was no more taxes to pay.If ther was it would have been sent back. It is not clear on the website if you have to pay import taxes.
star-rating
5
/5
1 August 2026
Ordered a part, they delivered it quickly. No issues.
star-rating
2
/5
31 July 2026
Very disappointed that l was purchasing a premium product from what l thought was an English site. The order processed no problem, and then prior to delivery the courier contacts me to advise of import costs that came to over £50. Had this been made obvious on the Brooks site, l wouldn't have proceeded with the order. I have given 2 stars as the order was processed and dispatched quickly. The item was a gift and the person is delighted with it, but the excessive import charge to bring what's marketed as a British product from Italy without making this clear or advising an indication of cost at the time of order will ensure l never purchase from Brooks again. You need to be way more transparent about these additional costs.
star-rating
5
/5
31 July 2026
Très bonne expérience commande facile et envoi rapide. Produits de qualité. Félicitations et merci.
star-rating
3
/5
30 July 2026
Der Auswahl und Bestellprozess waren super, die Zustellung/Lieferung jedoch nicht. Bis Heute habe ich keine Ware erhalten und glaube auch nicht mehr daran, diese zu bekommen. UPS ist einfach nicht cool.
star-rating
5
/5
27 July 2026
I cannot say enough good things about Brooks England. Their products are top-tier in terms of craftsmanship, design, and longevity, but what truly sets them apart is their team. Communication with their support staff has been fantastic—responsive, attentive, and incredibly helpful at every step. It’s rare to find a brand that excels so thoroughly in both product quality and customer experience. Highly recommended to any rider looking for gear built to last.
star-rating
5
/5
27 July 2026
There was a problem with the shipping address as it was altered somewhere in the process. The team at Selle Royal starting with the receptionist sorted it out and delivery was exactly as it needed to be. The order process was good and the product is excellent
star-rating
5
/5
25 July 2026
Oude liefde roest niet. (old love never dies). A Brooks leather saddle stands in my opinion for a kind of classic sportive elegance. Do hope the hard saddle will get the same shape as my bud finally to make it a little more comfortable as it is right now.
star-rating
3
/5
24 July 2026
Customer Service was fine, but I was pretty surprised when the adjustment bolt broke and surprised again to find that I had to pay $25 for the new one. I would have thought the bolt would last the life of the saddle…
star-rating
5
/5
24 July 2026
Super schnelle Lieferung, tolle hochwertige Produkte. Bin total zufrieden.
star-rating
5
/5
24 July 2026
My B17 saddle arrived last week and I couldnt have been happier with it. From the wonderful smellnod leather, to the impeccable polish on the frame, it evoked quality. Even the box and paper wrapping was nice. I felt like I has travelled back to the early 1900s when handmade leather and steel wares of this level were common place. Im so glad I spent a little extra for what I consider a piece of art. Immediately after installing, i went on a 55 mile bike ride in central Wisconsin. I had zero discomfort and plenty of smiles with the miles! I highly recommend Brooks!
star-rating
5
/5
23 July 2026
Buying Brooks products on line is very simple, the website is easy to use. And I must say the products I have purchased over the years from seats to bike bags are of excellent quality.
star-rating
5
/5
23 July 2026
Very prompt shipping of a needed repair part to the US got me back on the road quickly. The B-17 is the most comfortable saddle I have ever used
star-rating
5
/5
23 July 2026
The site was easy to navigate and i was able to pick the products i wanted quickly

Transparency with Feedaty

Bollino Feedaty
Last review:
Subscription status: ACTIVE
Reviews in mediation:

View how reviews evolve over time

Verified reviews
Check the ratings
Discover the reviews

Company information

We are the oldest continually operating saddle company in the world and have been making saddles since before the invention of the bicycle.

Brooks England (User Enabled)
Via Vittorio Emanuele 119
36050 Pozzoleone (Vicenza)
Italy
VAT Number IT01577350240
Tel. 0444461100