Brooks England
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4.8 /5
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star-rating
5
/5
8 April 2026
Website is easy to navigate; product descriptions and specs are clear, with easy checkout process
star-rating
5
/5
7 April 2026
easy and quick
star-rating
5
/5
6 April 2026
Everything went as expected. Wish the wrench was sold separately but I’ll use the conditioner eventually.
star-rating
5
/5
6 April 2026
Delivery was much faster than anticipated.
star-rating
5
/5
5 April 2026
Customer service was fantastic. With just a simple set of photos, they were able to advise me on the correct replacement part. Purchasing and receiving the replacement part was quick and easy. Highly recommended!
star-rating
5
/5
3 April 2026
Unable to find what I needed in the US, so I ordered direct. Price was comparable, shipping reasonable and fast - and as always, quality is excellent.
star-rating
5
/5
31 March 2026
I just needed the correct tensioner bolt to replace the original that broke after more than 25 years of use. The ordering process was easy to navigate and select the correct bolt. Shopping was quicker than anticipated. Totally satisfied!
star-rating
5
/5
29 March 2026
Everything was as I would expect it to be.
star-rating
5
/5
29 March 2026
As ever, beautiful, quality product. This gorgeous Mudtflap elevates your bicycle to a whole new level
star-rating
5
/5
28 March 2026
The shopping process was very easy and intuitive. I was extremely impressed with the delivery speed—the items arrived literally within two days. Highly professional service.
star-rating
3
/5
27 March 2026
Good. The parts for the saddle should not be an International order. The shipping costs were too high for a small part.
star-rating
5
/5
23 March 2026
Very clear description's...for decades I have enjoyed Brooks products.. Currently breaking in a B-17 Cut out.. Also have the Leather mud flaps.. Classic.. just mounted the red tail light.. Love it with the lighting\stage options..What was absolutely incredible the very short shipping time. Delivered from Europe to My home in Maryland..I believe it was four days from order placement to delivery..incredible.. Thank you very much will shopping again
star-rating
5
/5
23 March 2026
Incredible shopping experience with Brooks England. Bought some grips for my 90's vintage MTB. Shipped from Italy following day, and arrived within a few days time. Thank you!
star-rating
5
/5
22 March 2026
Can’t get any better. The c17 saddles are beautiful and get better with every ride. The Plump Grips are in a league of their own. Very happy w/ their products.
star-rating
1
/5
16 March 2026
Absolut schlechter Kundenservice! Ich möchte meine Bestellung zurücksenden, dies funktioniert aber auf der Webseite nicht. Anstatt mir zu helfen und mir ein retour Etikett zukommen zu lassen, wird nicht auf meine Nachrichten eingegangen oder geantwortet. Jetzt habe ich ein Artikel für 120€ zuhause liegen den ich überhaupt nicht haben möchte. !!!

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Company information

We are the oldest continually operating saddle company in the world and have been making saddles since before the invention of the bicycle.

Brooks England (User Enabled)
Via Vittorio Emanuele 119
36050 Pozzoleone (Vicenza)
Italy
VAT Number IT01577350240
Tel. 0444461100