Brooks England
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/5
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4.8 /5
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star-rating
5
/5
12 December 2025
The Brooks website was easy to navigate with good product descriptions. Shipping to Canada was easy and fast.
star-rating
4
/5
11 December 2025
The products are beautiful, sturdy, and comfortable. There is just one stain on the rear of the seat - which I cover with the Brooks seat cover - that I cannot explain because the seat is never wet when I ride. It would seem more like coming from the seat cover itself. I can send a picture by email. Thanks again I bought more. Gianmarco.
star-rating
5
/5
11 December 2025
An easy trouble free transaction with rapid Durand delivery.
star-rating
5
/5
11 December 2025
Nice items. Easy order . Very fast shipping.
star-rating
2
/5
2 December 2025
Hi, The customer service linked to the warranty was good. Your customer service representative (Victor) has been diligent. However, your system glitched and my discount never got applied. I communicated with your customer service through the initial invoice and through your website and never got an answer. The information for the return did not specify the number of copies for the return codes that had to be brought to UPS, so additional charges were impuned. Also, I did not get a confirmation from you guys after more than a week that product has been received or is on route. I went through that trouble to be able to order another saddle to get the discount that was to be applied because my last saddle did not last 10 years. The only saving grace is that I love your product, but from a customer experience perspective, I am not impressed.
star-rating
5
/5
1 December 2025
I ordered new rivets for a C-17 and they arrived quickly and fit perfectly- lastly, I have the Brooks C-17 on 5 of my bikes and they are great-
star-rating
5
/5
1 December 2025
I like short demonstration's on YouTube. Very good and fast shipment.
star-rating
4
/5
24 November 2025
Gute und schnelle Lieferung.
star-rating
5
/5
24 November 2025
I love everything I’ve purchased from Brooks from saddles to bags to Panniers. Keep up the amazing work! Always perfect and rapid 2 day shipping from over seas.
star-rating
5
/5
21 November 2025
Easy to purchase, great saddle and received it quickly. Couldn’t be happier!
star-rating
5
/5
17 November 2025
Great! Very fast shipping.
star-rating
5
/5
15 November 2025
Ich habe mir einen "Pickwick Cotton Canvas" Rucksack bestellt. Bestellung / Bezahlung / Lieferung alles 1a. Der Rucksack ist super, sehr schön verarbeitet. Und tolle Optik. Ich hatte mir vor 10 Jahren von Brooks ein ähnliches Modell gekauft und diesen jeden Tag im Einsatz. Das finde ich absolut "langlebig" und nachhaltig. Sehr schön sind die Materialen, z.B. die Stoffgurte.
star-rating
5
/5
14 November 2025
I purchased a used Gazelle e-bike and wanted to upgrade the saddle. I purchased a Cambium C67 directly from Brooks and could not be happier. Smooth purchase, arrived w/in a week, and the most comfortable saddle I’ve ever owned. Plus, no worries about pesky rain and snow! Cheers to Brooks!
star-rating
5
/5
13 November 2025
Satisfaction
star-rating
5
/5
9 November 2025
Very good service and advice. Much appreciated.

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Company information

We are the oldest continually operating saddle company in the world and have been making saddles since before the invention of the bicycle.

Brooks England (User Enabled)
Via Vittorio Emanuele 119
36050 Pozzoleone (Vicenza)
Italy
VAT Number IT01577350240
Tel. 0444461100