Brooks England
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4,8 /5

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15 dezembro 2023

I own a Brooks leather saddle, and those saddles require occasional adjustment, as leather naturally stretches over time. They offer a small wrench to facilitate that adjustment, and I ordered that wrench. There was a delivery problem, and I contacted Brooks directly. The representative with whom I spoke listened carefully, and promptly shipped another wrench. And yes! I love the Brooks saddle, and I love the service.

14 dezembro 2023

Very impressed with the quick thorough response. You can tell the individual behind the response is thoughtful and cares about your success symbiotically with their product. Saddles are very subjective and yet Brooks has impressed me with quality, customer service, and broadness of product choice. I enjoy the classic vintage look and the attempt to stay relevant with the Cambium line.

13 dezembro 2023

Item - Saddle C17 Was delivered Quickly. Boxing plus saddle itself was of a high quality, as expected. Have only done a small ride, but so far it's much more comfortable than a standard Brompton Saddle, very happy with my purchase.

10 dezembro 2023

The C17 has been a great saddle a perfect saddle on several of my fleet. I used it on a commuter bike then I got one for my mtb bike and I was very surprised how well it worked for that.

9 dezembro 2023

Greetings: my purchase was for a newly reintroduced B72 saddle. It was to be installed on a new retro, step through and upright seating bike I purchased. There was no mention that to install the saddle on modern seat posts, an adapter would be necessary. The only problem is a) the price, b) the shipping costs, and c) the availability of the adaptor. It was sourced from a location in Italy. If I had known the installation of an adaptor and extra cost I would have either ordered at purchase, saving separate shipping costs or given the total cost of the combined package, not purchased it. Is there a source for this adaptor in the U.S.? Can you provide a contact for this adaptor to me? I'm rather disappointed with my purchase decision and all the extras required to be able to enjoy it. Please help me to be able to enjoy my purchase. Regards, Dan Clark 2933 Sparrow Dr. Fullerton, CA 92835 U.S.A. P.S. I'm a long time user of Brooks Saddles!

8 dezembro 2023

I have just got 2 brooks saddles the B67 & the B67s soften leather haven’t put must miles on the B67 yet but first impressions a very comfortable ride out of the box so guessing it will only get better

7 dezembro 2023

I have ordered from Brooks several times and it's always a good experience.

30 novembro 2023

I received timely responses for the support representative. However, nothing positive came from the conversation. There really didn't seem much interest in solving my problem.

28 novembro 2023

Great product and excellent price

28 novembro 2023

Awful. Bag delivered with defects. Wrote to ask for an exchange and they sent a rude email back saying no.

27 novembro 2023

Very satisfied - simple and very professional

27 novembro 2023

Thanks

18 novembro 2023

I’ve wanted a Brooks saddle for many years. The quality and craftsmanship is superb and well worth the price. Shipping was reasonable and fast. My only complaint? I waited too long to own one!