Brooks England
Reviews: 811

star-rating
4.6
/5
Calculated on 522 reviews in the last 12 months
 
Last 3 months: 4.4/5  
(out of 101 reviews)
Last month: 4.5/5  
(out of 27 reviews)

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Average product rating
4.8 /5
Last review: 22 June 2025
star-rating
2
/5
5 June 2025
First off, great saddle (flyer special) and prompt shipping. I have always respected the brand and have a Brooks saddle on every one of my bikes: Raleigh Record (Champion Special with Brooks leather bar tape) Motobecane Mirage (Champion Special) DiamondBack RidgeRunner ( B-67) Peugeot Alpine Express ( Flyer Special) I just purchased another Flyer Special for my Kona fat tire bike and decided to go to the website after having difficulty finding a Special in local stores ( I'm a sucker for copper rivets) So far, 5-stars for the product. But, the website was frustrating. I immediately got bamboozled into signing up for an email service and a promised 15% off my purchase. After receiving the coupon code I copied and pasted it and it didn't work. I entered the code manually and it didn't work. I messaged the website and received a robo-response for generic troubleshooting. I tried again the following day and thought it went through but it didn't. It was a very frustrating gimmick. Again. love the products. But, a gimmicky, faulty coupon site doesn't live up to the brand. ~ Matthew
star-rating
5
/5
5 June 2025
Klar strukturierter Bestellprozess, schnelle Lieferung.
star-rating
5
/5
31 May 2025
Fast and reliable👍
star-rating
5
/5
30 May 2025
Einfach und schnell geliefert
star-rating
3
/5
29 May 2025
Arrived quickly and well packaged. The main problem with the Brooks saddles is there are no ways of testing them unless you purchase them. Unfortunately, i've bought 3 saddles before making a choice on the final 3rd purchase. many shops don'r stock them and once you attach it to your bike the product is 'used' It took a over 10 days for Brooks' to come back with a reply to a question i had.
star-rating
1
/5
29 May 2025
Tired of companies asking for feedback as if they are not obliged to send me my order and it was purely by luck that I receive it.
star-rating
5
/5
29 May 2025
All good
star-rating
5
/5
27 May 2025
Good information in the webshop, simple shopping and fast delivery.
star-rating
5
/5
26 May 2025
Website was easy to navigate, and was looking for large leather backpack. Had to week until one was in stock then ordered. Shipped from Italy to Seattle USA in less time than ordering domestic. Bag is gorgeous and spacious. Easy to adjust. Can tell this will last a long time. Great for urban hoofing too.
star-rating
5
/5
26 May 2025
My new saddle arrived very swiftly, thank you very much.
star-rating
5
/5
25 May 2025
Great quality and great service.
star-rating
5
/5
24 May 2025
Was looking for some bike packing luggage. Found the Brooks collection very good design and quality. Super easy to order on the website and delivery quick. Would highly recommended.
star-rating
5
/5
23 May 2025
Quality service
star-rating
3
/5
23 May 2025
Very quick delivery and friedly communication with service team but the size given in the description was incorrect. Therefore the bag turned out not to be a fit for the intended purpose.
star-rating
5
/5
23 May 2025
Fast delivery! This high-quality leather backpack boasts excellent stitching and made of incredibly material. Love it

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Certificate status: VALID
Reviews in mediation: 2

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Information on the company

We are the oldest continually operating saddle company in the world and have been making saddles since before the invention of the bicycle.

Brooks England (User Enabled)
Via Vittorio Emanuele 119
36050 Pozzoleone (Vicenza)
Italy
VAT number IT01577350240
Tel. 0444461100