Brooks England
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/5
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4.8 /5
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star-rating
5
/5
12 July 2026
Top Qualität, schnelle Lieferung! Sattel muss eingefahren werden, macht aber jetzt schon einen ausgezeichneten Eindruck!
star-rating
1
/5
11 July 2026
I ordered a pair of grips and installation was straightforward until one of the screws to tighten the grips broke in half, leaving half the screw embedded in the grip. I reached out to Brooks by filling out the form on the Web site with the required details. I received an automated response with additional hoops to jump through to try and receive support. A week later, I received no response and followed the same steps again. Two weeks after my initial request, I have still not received a response or support for repairing/replacing the product. I have tried to find other ways to contact the company, but the Web site lacks a customer service phone number or alternative contacts.
star-rating
5
/5
9 July 2026
My new seat arrived in 2 days, great job!
star-rating
5
/5
9 July 2026
Ho acquistato recentemente la sella CARVED C15 per la bici "Eroica". È molto comoda ed ha un effetto vintage.
star-rating
1
/5
8 July 2026
I did not recieve my order. No one is answering my query!
star-rating
4
/5
6 July 2026
I am comfortable with my saddle, after a couple of years of use it needs some maintenance. Therefore I went online to purchase origial parts to service it. I found what I think needed, still have not done the planned repair so I will confirm it once I fiish the job. Nevertheless repairing it with original parts is on the expensive side.
star-rating
5
/5
6 July 2026
Brilliant saddle - fantastic quality - fast delivery - I like this company.
star-rating
5
/5
4 July 2026
The saddle bags showed up way faster than I expected. Quality is very high plus a great look and easy to install. The orange color is vibrant but not overbearing. The leather trim, I think its real leather, is classy and understated. Capacity is good…about what you would expect. The one improvement I can come up with is that it needs a top center handle for carrying. The strap that you see in the pic us only connected to the elastic bungee type cords and is intended to hold down cargo, not bear weight. I’m just saying it would be nice to lift it off the bike, carry in the store, load it up, then return it to the bike…all from a top center handle…other than that, WE LOVE IT!!
star-rating
5
/5
4 July 2026
I bought the Peckham Low basket and I love it. It was shipped quickly and arrived without issue via UPS. I was worried about tariffs, but there were none assessed.
star-rating
4
/5
3 July 2026
Straight forward no problem
star-rating
5
/5
3 July 2026
The shopping experience was as excellent. I had no issues finding what I was looking for and wanted to purchase. The DDP freight terms make things easy for the customer and ensure there are no surprise fees or taxes at delivery. Obviously, none of this matters if Brooks didn’t make exceptional products! Will recommend to others and buy again.
star-rating
5
/5
2 July 2026
Hallo, es war von der Artikel-Auswahl über die Beschreibung des Artikels zur Bestellung/Zahlung und schließlich die schnelle problemlose Lieferung alles bestens,gerne wieder.
star-rating
5
/5
2 July 2026
Purchase and delivery process was seamless. Shipping was quick and the saddle is lovely. I wish there was some bar tape to match.
star-rating
2
/5
2 July 2026
Leider schlechte performance, falsches Produkt zugesandt, Sendung durch Paketdienstleister umständlich, Mails diesbezüglich widersprüchlich, Rücksendung ebenfalls umständlich und mit Verzögerung kommuniziert. Rücküberweisung dann immerhin zügig.
star-rating
4
/5
1 July 2026
Unfortunately the first saddle broken too early but i can say that this saddle is the best very confortable , often I can use the bicycle without special byke pants. I hope that this one replaced in warranty has a long-lasting. Thanks

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Company information

We are the oldest continually operating saddle company in the world and have been making saddles since before the invention of the bicycle.

Brooks England (User Enabled)
Via Vittorio Emanuele 119
36050 Pozzoleone (Vicenza)
Italy
VAT Number IT01577350240
Tel. 0444461100