Residenza 725
Recensioni: 1.772

star-rating
4,6
/5
Calcolato su 517 recensioni negli ultimi 12 mesi
 
Ultimi 3 mesi: 4,7/5  
(su 116 recensioni)
Ultimo mese: 5,0/5  
(su 7 recensioni)

89,4%

1.584 recensioni

2,7%

48 recensioni

7,9%

140 recensioni

1.495
89
48
30
110
Altri indicatori
Ultima recensione: 11 maggio 2024
star-rating
5
/5
30 agosto 2021
Extremely fast delivery Less than five days to Australia which is amazing
star-rating
5
/5
30 agosto 2021
Wow! My new favorite boutique. I placed an order and within 5 hours it was packed and shipped. It arrived to me all the way to Miami in like 2 days! Incredibly fast service! I usually don’t do reviews but I was so impressed and my shoes arrived in flawless condition! Great great company will continue shopping here!
star-rating
5
/5
30 agosto 2021
Articolo spedito con cura e di ottima qualità
star-rating
1
/5
29 agosto 2021
I ordered from New York and I didn’t receive my item just because they dropped my item at DHL without delivery instructions so I lost my item and nobody responded to my email. So why I paid so much for shipment fee and they dropped downstairs not at my door ?
Risposta del venditore
Dear Abou, As per our email, we are in touch with DHL who will contact you shortly to solve the issue as soon as possible. Thank you for your patience. Kind regards, Coltorti Customer Care
star-rating
5
/5
29 agosto 2021
Great! Product Arrived well packed and in a timely manner.
star-rating
1
/5
29 agosto 2021
The item shipped to me, was very different than what was pictured on the website. And when I decided to return the item I was informed I would be charged for the shipping costs, which is completely unethical on coltori’s part since they didn’t deliver what was paid pictured. Will never order from them again and if I don’t get a full refund I will dispute all charges with the credit card company and will write negative reviews wherever I can
Risposta del venditore
Dear Customer, We have not received any emails from this address. Please make sure you contact support@coltortiboutique.com so we can help you. Kind regards, Coltorti Customer Care
star-rating
1
/5
28 agosto 2021
I was unaware that I had to pay duty taxes due to living in the US I shop online on European websites 90% of the time but has never been stuck with duty bills...it sucks and I won't be shopping with this website again.
Risposta del venditore
Dear Customer, Thank you for your review. Please note that our shipping policy clearly states that taxes and duties are not included in the price. We remain available for any further assistance you might need. Kind regards, Coltorti Customer Care
star-rating
5
/5
28 agosto 2021
Tutto perfetto!!!
star-rating
5
/5
28 agosto 2021
I recived my purchase in short time and the bag was perfectly intanto i m completly sodisfact thanks
star-rating
1
/5
28 agosto 2021
Rubbish parcel is lost they took my money and no compensation
Risposta del venditore
Dear Wasim, As we have already explained to you multiple times, DHL requires a signature upon delivery. You decided to authorize DHL to deliver the package with no signature required. Because of this, you accepted responsibility for the package once it is delivered where you requested. We are very sorry but unfortunately, in this case, we cannot help you. DHL did exactly what you asked them to do. Please contact our team again if you need any further clarification. Kind regards, Coltorti Customer Care
star-rating
5
/5
26 agosto 2021
Nicely packed, arrived quickly!
star-rating
5
/5
26 agosto 2021
SMOOTH TRANSACTION,
star-rating
4
/5
25 agosto 2021
My purchase is perfect. The bag is very nice with great condition. Just on problem that the website not included tax and duties... I was charged taxes twice.. Hope the price will include taxes and duties in the future!
star-rating
3
/5
25 agosto 2021
Love the Axel Arigato trainers. The buying process was easy but a lack of upfront detail regarding import taxes to the UK was a real disappointment, nearly rejecting the DHL delivery at the door!
Risposta del venditore
Dear Kevin, Thank you for your review. Please note that our shipping policy clearly states that taxes and duties are not included in the price. We remain available for any further assistance you might need. Kind regards, Coltorti Customer Care
star-rating
5
/5
25 agosto 2021
Delivery was quick and the packaging was impeccable. It does feel like my order was well taken care of. I’ll definitely look into getting more goodies here in the near future ;)

Trasparenza con Feedaty

Bollino Feedaty
Ultima recensione: 30 Ago 2021
Stato certificato: VALIDO
Recensioni in mediazione: 0

Il processo di raccolta feedback di Feedaty è imparziale ed indipendente rispetto ai venditori.
Le recensioni di Feedaty vengono raccolte direttamente dai consumatori verificati che hanno realmente acquistato un prodotto o servizio sul sito del venditore.

Informazioni sull'azienda

 

Residenza 725 (Utente Attivo)
Via Gallodoro, 48
Jesi (AN)
Italia
Partita IVA 02087710428