Elettronew
reviews:

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/5
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Products/Services
4.8 /5
Qualità/prezzo
4.6 /5
Semplicità/chiarezza
4.7 /5
Servizi pagamento
4.8 /5
Spedizione
4.7 /5
Packaging
4.7 /5
Servizio clienti
4.7 /5
ebay (10,371)
5.0 /5
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star-rating
3
/5
24 August 2019
Je suis passé directement par elettronew pour commandé ce climatiseur mais le colis est arrivé dans un état lamentable par DHL, complètement éventré et re scotché avec de l'adhésif DHL, l'unité extérieure posée à l'envers et laissant apparaître le produit qui portait des traces de coup. je réévaluerai quand j'aurais le produit. j'ai fait ce choix car une amie l'a commandé par manomano et elle a reçu les colis en parfait état. Elle est satisfaite de ce climatiseur. j'ai pris des photos de l'emballage et refusé les colis comme l'explique le mail de l'entreprise dont j'attends toujours une réponse à mes mails depuis le 14 août. J'ai choisi Paypal comme moyen de paiement pour la garantie et l'aide en cas de litige mais je pense que l'entreprise elettronew va trouver une solution. Aujourd'hui l'entreprise a reçu le retour du colis et me rembourse. Dès que j'ai l'argent, je vais essayer de recommander la même climatisation en espérant qu'elle arrivera en bon état.
Seller's reply
Bonjour. Bonjour, il est de notre devoir de résoudre tout problème avec nos clients. comme vous pouvez le voir vous-même, en toute bonne foi, le scotch a été appliqué sur le colis par le transporteur. peut-être qu'il aura subi une pause pendant que le colis était en voyage. nous allons résoudre votre problème. je vous demande toujours d'envoyer un e-mail à servizioclienti@elettronew.com et nous allons vous aider. si votre problème est résolu, vous serez satisfait et vous pourrez évaluer notre service positif encore. Bonne journée de la part du personnel
star-rating
5
/5
24 August 2019
Nessun problema, spedizione veloce, merce ok
star-rating
5
/5
24 August 2019
Arrivato tutto perfetto e nei tempi indicati!
star-rating
4
/5
23 August 2019
Molto buona
star-rating
4
/5
23 August 2019
Bonne prise de contact pour quelques questions pose réponse rapide
star-rating
5
/5
23 August 2019
Attivita seria con prezzi piu' bassi del Web...Trasporto rapidissimo
star-rating
5
/5
23 August 2019
Gli articoli sono arrivati in tempi brevissimi, imballo regolare, tutto come descitto nell'ordine.
star-rating
5
/5
22 August 2019
velocissimi
star-rating
5
/5
22 August 2019
Site sérieux et envoi rapide. Je recommande!!!
star-rating
5
/5
22 August 2019
Rapidísimos. Producto bien embalado. Todo muy bien
star-rating
5
/5
22 August 2019
Informazioni richieste, spedizione, tempi di consegna e materiale ricevuto perfetto! Complimenti
star-rating
5
/5
22 August 2019
sono molto soddisfatto della serietà dimostrata, complimenti.
star-rating
5
/5
22 August 2019
Trés Rapide , Soigné, Professionnel !
star-rating
5
/5
22 August 2019
ho già acquistato altre volte , mi sono sempre trovato bene
star-rating
5
/5
21 August 2019
Venditore affidabile

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Company information

About us: Elettronew is the leading e-commerce in the sale of electrical material and plumbing and heating products online. With more than 30k products of the best brands, such as Bticino, Urmet, Vimar, Gewiss, Daikin, Samsung, Atlantic, we are constantly looking for new items to make our range wider and more innovative and to ensure cutting-edge parts to our customers. Founded in 2005, Elettronew now offers products ranging from air conditioners to electrical material, including video surveillance, lighting and plumbing and heating. All products on the site are on stock in our warehouse, so we can ensure the shipment in the shortest possible time. The products can be shipped within 48 hours throughout Italy, thanks to a courier service, in total safety, with the possibility of tracking the status of the package. However, Elettronew does not stop in Italy, in fact it is active throughout Europe and beyond. This is why the site is available in 5 different languages. Thanks to our experience, we have a customer service that is able to provide concrete support to customers via telephone, email and live chat, both to provide technical information on products and to manage online orders and site navigation. When was Elettronew founded? Elettronew was born on 24 January 2005 on the Ebay marketplace. Within about 2 years, Elettronew became one of the top sellers on the platform for electrical material. Consequently, on the strength of the encouraging numbers achieved, the company's founder decided to challenge the market. And so, in 2007, Elettronew left Ebay to give life to what in 15 years would become the first e-commerce in Italy completely focused on electrical material: the new domain Elettronew.com was fouded. By virtue of the results achieved, Elettronew decided to extend its range of action to the world of plumbing and heating, with the aim of becoming a reference point for the online market in this field too. Our team Behind the success of Elettronew is the teamwork of people who, day after day, are committed to enabling the company's development, a highly qualified team, young but already with important professional experience behind them, always ready to give their best to satisfy all needs at 360° and make navigation on the site as good as possible. In addition to the online experience aspect, it is fair to mention the equally indispensable contribution of those working in the company's logistics sector. In fact, if a parcel is packed and shipped on time and on schedule, it is also thanks to the people working in the warehouse, who complete a team effort that begins online and ends with delivery, and which has made us a leader in the online electrical material sector to date.

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