Elettronew
Reviews: 21,030

star-rating
4.8
/5
Calculated on 1,652 reviews in the last 12 months
 
Last 3 months: 4.8/5  
(out of 444 reviews)
Last month: 4.8/5  
(out of 115 reviews)

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18,329
2,124
237
109
231
Other indicators
Average product rating
4.8 /5
Qualità/prezzo
4.6 /5
Semplicità/chiarezza
4.7 /5
Servizi pagamento
4.8 /5
Spedizione
4.7 /5
Packaging
4.7 /5
Servizio clienti
4.7 /5
ebay (10,371)
5.0 /5
Last review: 19 September 2025
star-rating
5
/5
7 August 2025
Esperienza ottima, tutto come descritto
star-rating
5
/5
7 August 2025
Esperienza di acquisto semplice, prezzo conveniente, spedizione veloce MA consegna rimandata per 3 giorni senza motivo da BRT. Ero abituato a consegne entro 24 ore dalla spedizione da parte di BRT, ma si vede che hanno perso qualche pezzo importante per strada.
star-rating
5
/5
7 August 2025
Prezzo ottimo, servizio soddisfacente.
star-rating
5
/5
6 August 2025
Soddisfatto di Elettronew, ricevuto in tempi brevi e senza nessun problema. Consigliato
star-rating
5
/5
6 August 2025
Sono "incappato" su questo store quasi per caso, tuttavia non appena ho visto la varietà di prodotti disponibili non ho esitato molto prima di effettuare un ordine . La disponibilità di prodotti che solitamente si fatica a trovare nei rivenditori locali è massima ,i prezzi assolutamente competitivi e la spedizione è rapidissima. Quindi posso affermare che in futuro ordinerò ancora sicuramente,bravi!
star-rating
5
/5
5 August 2025
Ottimo servizio veloce
star-rating
5
/5
5 August 2025
Todo muy bien y envío rápido
star-rating
5
/5
4 August 2025
Tutto bene, materiale idraulico, perfetto spedizione veloce e prezzi contenuti. Molto aoddisfatto del servizio.
star-rating
5
/5
4 August 2025
Ottimo super veloce davvero eccezionale unico ottimo
star-rating
3
/5
4 August 2025
Commande : ZBCPFMDUS passée le 10/07/2025 18:24:10 Livreur : Fedex Standard (FR). Le 17/07 le bloc exterieur arrive endommagé , fedex le remporte , je signaler le jour meme a Elettronew, aprés plusieurs mail de relance , le 29/07 le colis abimer est toujours chez fedex selon Elettronew, le 1/08 Elettronew a reçu le retour et me dit " Nous vous enverrons un nouveau colis dans les deux jours ouvrables et un e-mail de suivi vous sera envoyé."Nous somme le 4/08 aucun mail .Dans un site de vente de qualité quand un colis est endommager par le transporteur et que celui ci est en retour , le vendeur renvoie un autre article pour éviter que le client ne passe des semaines a attendre après le transporteur et le vendeur.
Reply of the merchant
Cher client, Merci pour votre retour. Nous sommes sincèrement désolés pour les désagréments rencontrés avec la livraison de votre commande ZBCPFMDUS. Dès que vous nous avez signalé que le colis était endommagé, nous avons immédiatement contacté le transporteur pour organiser le retour. Comme vous le savez, nous ne pouvons pas procéder à un nouvel envoi tant que le produit retourné n'est pas réceptionné dans nos locaux, ce qui a malheureusement pris plus de temps que prévu, indépendamment de notre volonté. Nous comprenons parfaitement que cela a causé des retards mais nous vous assurons que nous avons fait notre maximum auprès du transporteur pour accélérer le processus. Le colis endommagé nous a bien été retourné et un nouvel envoi a été déjà effectué. Nous vous avons envoyé un e-mail contenant le numéro de suivi. Nous restons à votre disposition par e-mail et nous faisons tout notre possible pour que votre situation soit résolue au plus vite. Cordialement, Team Elettronew
star-rating
5
/5
4 August 2025
Veloci e precisi
star-rating
5
/5
4 August 2025
Produits conformes à la commande Livraison dans les temps prévu
star-rating
5
/5
4 August 2025
Ottimo
star-rating
5
/5
4 August 2025
Très content de mon achat Fonctionne très bien Seul soucis la livraisin.. Le transporteur me donne une date de livraison je me suis libérer pour être a la maison....et rien La livraison a été reportée mais sans me prevenir
star-rating
5
/5
3 August 2025
tres tres bien

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Information on the company

About us: Elettronew is the leading e-commerce in the sale of electrical material and plumbing and heating products online. With more than 30k products of the best brands, such as Bticino, Urmet, Vimar, Gewiss, Daikin, Samsung, Atlantic, we are constantly looking for new items to make our range wider and more innovative and to ensure cutting-edge parts to our customers. Founded in 2005, Elettronew now offers products ranging from air conditioners to electrical material, including video surveillance, lighting and plumbing and heating. All products on the site are on stock in our warehouse, so we can ensure the shipment in the shortest possible time. The products can be shipped within 48 hours throughout Italy, thanks to a courier service, in total safety, with the possibility of tracking the status of the package. However, Elettronew does not stop in Italy, in fact it is active throughout Europe and beyond. This is why the site is available in 5 different languages. Thanks to our experience, we have a customer service that is able to provide concrete support to customers via telephone, email and live chat, both to provide technical information on products and to manage online orders and site navigation. When was Elettronew founded? Elettronew was born on 24 January 2005 on the Ebay marketplace. Within about 2 years, Elettronew became one of the top sellers on the platform for electrical material. Consequently, on the strength of the encouraging numbers achieved, the company's founder decided to challenge the market. And so, in 2007, Elettronew left Ebay to give life to what in 15 years would become the first e-commerce in Italy completely focused on electrical material: the new domain Elettronew.com was fouded. By virtue of the results achieved, Elettronew decided to extend its range of action to the world of plumbing and heating, with the aim of becoming a reference point for the online market in this field too. Our team Behind the success of Elettronew is the teamwork of people who, day after day, are committed to enabling the company's development, a highly qualified team, young but already with important professional experience behind them, always ready to give their best to satisfy all needs at 360° and make navigation on the site as good as possible. In addition to the online experience aspect, it is fair to mention the equally indispensable contribution of those working in the company's logistics sector. In fact, if a parcel is packed and shipped on time and on schedule, it is also thanks to the people working in the warehouse, who complete a team effort that begins online and ends with delivery, and which has made us a leader in the online electrical material sector to date.

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