Elettronew
reviews:

star-rating
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/5
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18,866
2,170
240
116
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Other indicators
Products/Services
4.8 /5
Qualità/prezzo
4.6 /5
Semplicità/chiarezza
4.7 /5
Servizi pagamento
4.8 /5
Spedizione
4.7 /5
Packaging
4.7 /5
Servizio clienti
4.7 /5
ebay (10,371)
5.0 /5
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star-rating
5
/5
8 January 2026
Seri e professionali
star-rating
5
/5
8 January 2026
Professionalità eccellente in tutto.
star-rating
5
/5
8 January 2026
Professionale
star-rating
5
/5
8 January 2026
Esperienza Bellissima, tempi di consegna molto veloci, oggetti acquistati funzionali e di ottima qualita
star-rating
5
/5
7 January 2026
siempre hay duda, pero a ido todo muy bien, entrega muy rápida. el producto correcto de buena calidad
star-rating
5
/5
6 January 2026
Il processo di acquisto è stato chiaro e senza intoppi. Tutto è andato liscio dall’ordine al pagamento. La spedizione è stata puntuale e conforme a quanto indicato, con aggiornamenti precisi sullo stato della consegna. Un’esperienza complessivamente positiva.
star-rating
5
/5
4 January 2026
Ottimo negozio consiglio
star-rating
5
/5
4 January 2026
Tutto bene.
star-rating
5
/5
3 January 2026
Sono soddisfatto dalla celerità della spedizione, dall'accuratezza dell'imballaggio e dall'ottimo prezzo!
star-rating
5
/5
3 January 2026
Très bien, produit conforme et délai respecté
star-rating
5
/5
3 January 2026
Très bon achat
star-rating
5
/5
3 January 2026
Sono anni che acquisto, servizio e prezzi sempre top
star-rating
5
/5
3 January 2026
Tutto è andato bene personale molto gentile e disponibile
star-rating
2
/5
3 January 2026
If I could give them zero stars I would If I could give them zero stars, I would. We ordered a ventilation unit for €1094 ventilation unit plus a €72 controller. The controller did not arrive. Contacted Electronew and told them that the delivery note said 2 items on the note but only one was delivered. We immediately contacted the delivery driver who said on whatsapp that there was only one item in the shipment. Electronew said several times that only one item was dispatched and told us several times to check the box (which arrived broken - we have a photo). Now all of a sudden, they are claiming that they had a system error and they believe 2 items were delivered; his is despite the delivery driver saying there was 1 item in the shipment and us saying that 1 item was delivered. How convenient and how very very stupid and short sighted. The controller cost €72 and it is wired in. We have no use for a 2nd controller but we need the controller for the system to work. Also, We explained we were not there for delivery (our builder signed for it) but we arrived home very soon after and immediately contacted the delivery driver but despite all of this plus a screenshot of the WhatsApp conversation with the SUBCONTRACTED driver, who confirms that ONE parcel was delivered, they still claim 2 were delivered. The driver is saying one was delivered, we told them one was delivered; they claimed one was dispatched and now they claim 2 were delivered. I’m seriously starting to wonder if I have been dealing with an AI bot on email because I can not believe anyone could be this illogical. EDITED TO ADD: I have updated to 2 stars. After much palaver, we were finally sent a new controller. Elettronew should have done this in the very first instance and the experience would have been completely different but instead, they became a textbook case of how not to deal with customers. This whole drama wasted my time and theirs.
star-rating
5
/5
2 January 2026
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Company information

About us: Elettronew is the leading e-commerce in the sale of electrical material and plumbing and heating products online. With more than 30k products of the best brands, such as Bticino, Urmet, Vimar, Gewiss, Daikin, Samsung, Atlantic, we are constantly looking for new items to make our range wider and more innovative and to ensure cutting-edge parts to our customers. Founded in 2005, Elettronew now offers products ranging from air conditioners to electrical material, including video surveillance, lighting and plumbing and heating. All products on the site are on stock in our warehouse, so we can ensure the shipment in the shortest possible time. The products can be shipped within 48 hours throughout Italy, thanks to a courier service, in total safety, with the possibility of tracking the status of the package. However, Elettronew does not stop in Italy, in fact it is active throughout Europe and beyond. This is why the site is available in 5 different languages. Thanks to our experience, we have a customer service that is able to provide concrete support to customers via telephone, email and live chat, both to provide technical information on products and to manage online orders and site navigation. When was Elettronew founded? Elettronew was born on 24 January 2005 on the Ebay marketplace. Within about 2 years, Elettronew became one of the top sellers on the platform for electrical material. Consequently, on the strength of the encouraging numbers achieved, the company's founder decided to challenge the market. And so, in 2007, Elettronew left Ebay to give life to what in 15 years would become the first e-commerce in Italy completely focused on electrical material: the new domain Elettronew.com was fouded. By virtue of the results achieved, Elettronew decided to extend its range of action to the world of plumbing and heating, with the aim of becoming a reference point for the online market in this field too. Our team Behind the success of Elettronew is the teamwork of people who, day after day, are committed to enabling the company's development, a highly qualified team, young but already with important professional experience behind them, always ready to give their best to satisfy all needs at 360° and make navigation on the site as good as possible. In addition to the online experience aspect, it is fair to mention the equally indispensable contribution of those working in the company's logistics sector. In fact, if a parcel is packed and shipped on time and on schedule, it is also thanks to the people working in the warehouse, who complete a team effort that begins online and ends with delivery, and which has made us a leader in the online electrical material sector to date.

Elettronew (User Enabled)