Elettronew
Reviews: 21,032

star-rating
4.8
/5
Calculated on 1,646 reviews in the last 12 months
 
Last 3 months: 4.8/5  
(out of 441 reviews)
Last month: 4.8/5  
(out of 115 reviews)

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18,331
2,124
237
109
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Other indicators
Average product rating
4.8 /5
Qualità/prezzo
4.6 /5
Semplicità/chiarezza
4.7 /5
Servizi pagamento
4.8 /5
Spedizione
4.7 /5
Packaging
4.7 /5
Servizio clienti
4.7 /5
ebay (10,371)
5.0 /5
Last review: 20 September 2025
star-rating
5
/5
24 July 2025
prix attractif deuxième clim commander et toujours aussi content bravo
star-rating
5
/5
24 July 2025
Met all expectations
star-rating
5
/5
24 July 2025
Sito dove si può trovare ogni tipo di illuminazione, molto fornito. L'assistenza è stata preziosa. La merce ordinata arrivata in poco tempo e perfettamente imballata. Grazie
star-rating
3
/5
24 July 2025
Bonjour, les équipes sont top et la livraison rapide. Par contre en cas de problème, Eletttonew se retranche tout de suite derrière la pause de la machine par un professionnel. Il est impossible de faire prendre en charge le sav si il y a un choc ou un défaut. On vous demandera la facture de l’installateur et si vous l’avez posé vous même vous en êtes de votre poche. C’est un peu malhonnête car elettronew sait très bien que des non pro achètent leur clims mais la société se décharge complètement ensuite. À savoir si on achète chez eux.
Reply of the merchant
Bonjour, Merci d’avoir pris le temps de partager votre avis. Nous sommes ravis de lire que vous avez apprécié la réactivité de nos équipes ainsi que la rapidité de livraison. Concernant le service après-vente, pour des raisons de sécurité, de garantie constructeur et de conformité réglementaire, l'installation par un professionnel certifié est indispensable pour certaines catégories de produits, notamment les systèmes de climatisation. Cette condition est bien indiquée dans nos conditions de vente. Nous ne pensons donc pas que nous sommes malhonnêtes, mais nous suivons simplement la règle. Nous restons à votre disposition si vous avez besoin d’éclaircissements ou d’une aide complémentaire. Cordialement, Team Elettronew
star-rating
5
/5
24 July 2025
Je recommande cette plateforme, livraison au top sauf sur ma dernière commande ou les colis ont été envoyés séparément.
star-rating
5
/5
24 July 2025
Tout est parfait, il me manquait une pièce et ils me l’ont renvoyé de suite
star-rating
5
/5
24 July 2025
Tout s’est très bien passé, la clim fonctionne parfaitement
star-rating
5
/5
24 July 2025
Esperienza positiva per prezzi vantaggiosi, qualità dei prodotti, spedizione accurata e celere.
star-rating
5
/5
24 July 2025
Perfetto !!
star-rating
5
/5
24 July 2025
El envío muy rápido y sin problemas, el producto son unos mecanismos ticino descatalogados que aquí encuentro,no son iguales,los originales eran de metal ,pero ya lo sabía y son bastante parecidos
star-rating
5
/5
24 July 2025
Avevo bisogno di delucidazioni e l'ho contattato, molto disponibile, educato sd esaustivo. Altamente consigliato.
star-rating
5
/5
24 July 2025
Site internet claire et pratique, de nombreuses aides à disposition pour éviter de se tromper sur les connections électriques et frigorifiques… livraison rapide et soignée malgré ma commande depuis la France … lorsque je voudrais installer une PAC multisplit pour les chambres je pense que je repasserai par elettronew .
star-rating
4
/5
22 July 2025
Commande facile à passer et livraison dans les délais. Produit installé et fonctionne nickel.
star-rating
5
/5
22 July 2025
Ero molto scettico sull’acquisto online dei miei climatizzati su questo sito! MA lo consiglio a tutti! Spedizione velocissima, imballo perfetto e modelli intatti! GRANDE risparmio e velcoissima spedizione! Valuterò l’acquisto di altri prodotti e consiglierò a chi avrà bisogno Questo shop!
star-rating
5
/5
21 July 2025
Envoi rapide, service après vente (accueil téléphonique) parfait

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Information on the company

About us: Elettronew is the leading e-commerce in the sale of electrical material and plumbing and heating products online. With more than 30k products of the best brands, such as Bticino, Urmet, Vimar, Gewiss, Daikin, Samsung, Atlantic, we are constantly looking for new items to make our range wider and more innovative and to ensure cutting-edge parts to our customers. Founded in 2005, Elettronew now offers products ranging from air conditioners to electrical material, including video surveillance, lighting and plumbing and heating. All products on the site are on stock in our warehouse, so we can ensure the shipment in the shortest possible time. The products can be shipped within 48 hours throughout Italy, thanks to a courier service, in total safety, with the possibility of tracking the status of the package. However, Elettronew does not stop in Italy, in fact it is active throughout Europe and beyond. This is why the site is available in 5 different languages. Thanks to our experience, we have a customer service that is able to provide concrete support to customers via telephone, email and live chat, both to provide technical information on products and to manage online orders and site navigation. When was Elettronew founded? Elettronew was born on 24 January 2005 on the Ebay marketplace. Within about 2 years, Elettronew became one of the top sellers on the platform for electrical material. Consequently, on the strength of the encouraging numbers achieved, the company's founder decided to challenge the market. And so, in 2007, Elettronew left Ebay to give life to what in 15 years would become the first e-commerce in Italy completely focused on electrical material: the new domain Elettronew.com was fouded. By virtue of the results achieved, Elettronew decided to extend its range of action to the world of plumbing and heating, with the aim of becoming a reference point for the online market in this field too. Our team Behind the success of Elettronew is the teamwork of people who, day after day, are committed to enabling the company's development, a highly qualified team, young but already with important professional experience behind them, always ready to give their best to satisfy all needs at 360° and make navigation on the site as good as possible. In addition to the online experience aspect, it is fair to mention the equally indispensable contribution of those working in the company's logistics sector. In fact, if a parcel is packed and shipped on time and on schedule, it is also thanks to the people working in the warehouse, who complete a team effort that begins online and ends with delivery, and which has made us a leader in the online electrical material sector to date.

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