Elettronew
reviews:

star-rating
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/5
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19,300
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245
122
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Other indicators
Products/Services
4.8 /5
Qualità/prezzo
4.6 /5
Semplicità/chiarezza
4.7 /5
Servizi pagamento
4.8 /5
Spedizione
4.7 /5
Packaging
4.7 /5
Servizio clienti
4.7 /5
ebay (10,371)
5.0 /5
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star-rating
5
/5
11 June 2026
Très bon contact par mail. Mauvaise expérience en 2025 imputable au transporteur(Fedex) et non à Elettronew qui très bien géré le problème. Livraison impeccable cette fois. Je n'ai pas eu le temps d'installer la chaudière pour l'instant, je vous tiendrai au courant très bientôt.
Seller's reply
Bonjour, Bonjour, Merci beaucoup pour votre retour et pour votre confiance renouvelée. Nous sommes ravis que cette nouvelle livraison se soit déroulée parfaitement et que notre assistance ait été à la hauteur de vos attentes. Nous regrettons encore les désagréments rencontrés en 2025, mais nous sommes heureux d'avoir pu vous accompagner dans la résolution du problème. Nous restons à votre disposition pour toute question lors de l'installation de votre chaudière et serons ravis d'avoir vos impressions une fois celle-ci mise en service. À très bientôt et merci encore pour votre avis. Cordialement, Conny
star-rating
5
/5
11 June 2026
Tutto ok, arrivato in tempo giusto, imballo perfetto, Tornerò ad acquistare da voi, grazie
star-rating
5
/5
9 June 2026
Parfait !
Seller's reply
Bonjour, Merci beaucoup pour votre retour positif ! Nous sommes ravis que votre expérience ait été à la hauteur de vos attentes. Au plaisir de vous servir à nouveau prochainement. Cordialement, Conny
star-rating
5
/5
9 June 2026
Azienda seria e professionale,sempre disponibile con il cliente
star-rating
5
/5
8 June 2026
Servizio clienti rapido ed efficiente. Sito ben fatto con prodotti descritti bene.
star-rating
5
/5
8 June 2026
Esperienza Ottima.....!!!!
star-rating
4
/5
8 June 2026
Consegnato regolarmente quanto ordinato nei tempi promessi sul sito al momento dell'ordine
star-rating
5
/5
8 June 2026
commande et livraison très rapide,produit OK,je recommande !!
Seller's reply
Merci beaucoup pour votre avis et pour ces 5 étoiles ! Nous sommes ravis que vous ayez apprécié la rapidité de notre service et nos produits. Au plaisir de vous accompagner lors d’une prochaine commande😊 Giorgia
star-rating
5
/5
8 June 2026
Expérience d'achat d'une clim réversible. Envoi rapide et soigné. Produit conforme à la description. Très bon rapport qualité-prix. Je l'ai faite installée par un pro ensuite. RAS
Seller's reply
Bonjour Lucy, Merci beaucoup pour ton avis 5 étoiles ! Nous sommes ravis que tu sois satisfaite de nos services et du produit. Au plaisir de t’accompagner lors d’une prochaine commande😊 Giorgia
star-rating
5
/5
8 June 2026
Tutto veramente bene
star-rating
5
/5
7 June 2026
Tutto OK
star-rating
5
/5
7 June 2026
Ottimi, puntuali e servizio assistenza efficientissimo con Francesca per assistenza su scarico Irpef . Consiglio vivamente, bravi e brava Francesca.
star-rating
5
/5
7 June 2026
Se entregó un poco mas tarde de lo pactado pero la comunicacion con la empresa, me tranquilizó. El embalaje llegó golpeado. Aparentemente no se ven golpes en la unidad exterior. Espero que no se vea afectado el funcionamiento.
Seller's reply
Buenos dias, Estimado Cliente, Le agradecemos su comentario y sentimos los pequeños inconvenientes sufridos con la entrega y el estado del embalaje. Lamentamos el retraso en la entrega y entendemos su preocupación. Nos alegra saber que la comunicación con nuestro equipo le haya transmitido tranquilidad durante el proceso. En cuanto al embalaje golpeado, puede ocurrir durante el transporte. No obstante, como indica, si la unidad exterior no presenta daños visibles, es muy probable que el funcionamiento no se vea afectado. En cualquier caso, le recordamos que el producto está cubierto por garantía, por lo que si llegara a detectar cualquier anomalía en el funcionamiento, estaremos a su completa disposición para gestionar la asistencia necesaria sin inconvenientes. Quedamos a su disposición para cualquier consulta adicional. Atentamente, Conny
star-rating
5
/5
6 June 2026
Tout et bien ras
Seller's reply
Merci beaucoup pour votre avis ! Nous sommes ravis que tout se soit bien passé et que vous soyez satisfait. À bientôt sur Elettronew ! Giorgia
star-rating
5
/5
6 June 2026
Rápido y efectivo. Contacto eficiente y resolutivo
Seller's reply
Buenos dias, Muchas gracias por su valoración. Nos alegra saber que ha quedado satisfecho con la rapidez y la eficacia de nuestro servicio, así como con la atención recibida. Quedamos a su disposición para cualquier futura necesidad. Atentamente, Conny

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Company information

About us: Elettronew is the leading e-commerce in the sale of electrical material and plumbing and heating products online. With more than 30k products of the best brands, such as Bticino, Urmet, Vimar, Gewiss, Daikin, Samsung, Atlantic, we are constantly looking for new items to make our range wider and more innovative and to ensure cutting-edge parts to our customers. Founded in 2005, Elettronew now offers products ranging from air conditioners to electrical material, including video surveillance, lighting and plumbing and heating. All products on the site are on stock in our warehouse, so we can ensure the shipment in the shortest possible time. The products can be shipped within 48 hours throughout Italy, thanks to a courier service, in total safety, with the possibility of tracking the status of the package. However, Elettronew does not stop in Italy, in fact it is active throughout Europe and beyond. This is why the site is available in 5 different languages. Thanks to our experience, we have a customer service that is able to provide concrete support to customers via telephone, email and live chat, both to provide technical information on products and to manage online orders and site navigation. When was Elettronew founded? Elettronew was born on 24 January 2005 on the Ebay marketplace. Within about 2 years, Elettronew became one of the top sellers on the platform for electrical material. Consequently, on the strength of the encouraging numbers achieved, the company's founder decided to challenge the market. And so, in 2007, Elettronew left Ebay to give life to what in 15 years would become the first e-commerce in Italy completely focused on electrical material: the new domain Elettronew.com was fouded. By virtue of the results achieved, Elettronew decided to extend its range of action to the world of plumbing and heating, with the aim of becoming a reference point for the online market in this field too. Our team Behind the success of Elettronew is the teamwork of people who, day after day, are committed to enabling the company's development, a highly qualified team, young but already with important professional experience behind them, always ready to give their best to satisfy all needs at 360° and make navigation on the site as good as possible. In addition to the online experience aspect, it is fair to mention the equally indispensable contribution of those working in the company's logistics sector. In fact, if a parcel is packed and shipped on time and on schedule, it is also thanks to the people working in the warehouse, who complete a team effort that begins online and ends with delivery, and which has made us a leader in the online electrical material sector to date.

Elettronew (User Enabled)