Elettronew
reviews:

star-rating
-
/5
Calculated on - reviews in the last 12 months
 
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19,458
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Other indicators
Products/Services
4.8 /5
Qualità/prezzo
4.6 /5
Semplicità/chiarezza
4.7 /5
Servizi pagamento
4.8 /5
Spedizione
4.7 /5
Packaging
4.7 /5
Servizio clienti
4.7 /5
ebay (10,371)
5.0 /5
Last review: -
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star-rating
5
/5
2 April 2026
expérience ok
star-rating
3
/5
1 April 2026
Reçu avt la date prévue mais l emballage était percé après contrôle rapide trois coups étaient visibles sur le côté du cfauffeau sur l email ´,sans que l email ait sauté .des attaches de ruban collant semblait avoir été posées en vitesse pour maintenir l emballage a l intérieur nous avons pris le risque de poser l appareil qu il nous fallait au plus vite ...tout semble fonctionner et les coups sur le côté par chance ne paraissent pas car il se trouve ds un placard .......
star-rating
5
/5
31 March 2026
Good Experience
star-rating
5
/5
31 March 2026
ottima! veloci e cortesi con ottimi prezzi.
star-rating
5
/5
30 March 2026
Ottimi prodotti e ottimo rapporto qualità prezzo
star-rating
5
/5
30 March 2026
tutto ok grazie
star-rating
4
/5
30 March 2026
Facilita di reperire il prodotto cercato , facilità nell'ordine e consegna puntuale
star-rating
5
/5
30 March 2026
Parfait ! Prix ultra compétitif du simple au double au rapport aux autres sites. Délai de livraison rapide et suivi régulier de l'état de la commande. Je recommande.
Seller's reply
Bonjour, Merci beaucoup pour votre retour et votre recommandation ! Nous sommes ravis que vous ayez apprécié nos prix compétitifs ainsi que la rapidité de livraison et le suivi de votre commande. Votre satisfaction est notre priorité. Au plaisir de vous servir à nouveau. Cordialement,
star-rating
5
/5
30 March 2026
Tutto molto bene.
star-rating
5
/5
29 March 2026
Completamente soddisfatto per facilità d'acquisto, qualità e prezzo conveniente! Consegna in tempi rapidi e con buon imballo.
star-rating
5
/5
29 March 2026
Bon produit, bon rapport qualité prix. Bon suivi par la personne en chat. Je recommande.
Seller's reply
Bonjour, Merci beaucoup pour votre retour et votre recommandation ! Nous sommes ravis que le produit, le rapport qualité-prix ainsi que le suivi via le chat vous aient donné satisfaction. Au plaisir de vous servir à nouveau. Cordialement,
star-rating
5
/5
29 March 2026
Bonjour, j'ai passé ma commande le mardi et reçu mon colis le vendredi, j'habite en France. C'est une Pompe immergée eaux chargées DAB FEKA 550 vs, il faut voir dans le temps si le produit résiste.
Seller's reply
Bonjour, Merci beaucoup pour votre retour. Nous sommes ravis que la livraison ait été rapide et que votre expérience se soit bien déroulée. Concernant la durabilité du produit, la pompe DAB est reconnue pour sa fiabilité, et nous restons bien entendu à votre disposition en cas de besoin dans le temps. Au plaisir de vous servir à nouveau. Cordialement,
star-rating
5
/5
28 March 2026
Perfetto ok
star-rating
2
/5
28 March 2026
First time I placed the order it failed but took the funds. I called the helpline and found that when you select English no one will answer. I eventually just pushed Italian and asked if they spoke English and thankfully they did. They refunded me for the broken order. I tried again to order but this time the system made 2 duplicate orders. The actual order that was in the system was then cancelled. Again funds were taken. I called again and they told me they would process the ghost order. I argued that I had no way to track the order because all I could see was the cancelled order. After waiting about 20 minutes in silence, I asked if they could just email me. Got no email but the cancelled order became active. They also messed up the delivery address by weirdly adding names of other people and timestamps. Terrible experience. Seems like this company is run by a bunch of clowns. I wont order again from this website.
Seller's reply
Dear Customer,  We are very sorry to read your experience and sincerely apologize for the inconvenience caused.  Unfortunately, a temporary technical issue in our system generated duplicate order states, which led to the situation you described. Our team intervened to correct the order and ensure its correct processing. We hope you may consider giving us another opportunity in the future to provide you with the level of service we aim to provide every day. Kind Regards,
star-rating
4
/5
28 March 2026
Un ottimo servizio clienti, spedizione in pochi giorni. Prezzi convenienti.

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Company information

About us: Elettronew is the leading e-commerce in the sale of electrical material and plumbing and heating products online. With more than 30k products of the best brands, such as Bticino, Urmet, Vimar, Gewiss, Daikin, Samsung, Atlantic, we are constantly looking for new items to make our range wider and more innovative and to ensure cutting-edge parts to our customers. Founded in 2005, Elettronew now offers products ranging from air conditioners to electrical material, including video surveillance, lighting and plumbing and heating. All products on the site are on stock in our warehouse, so we can ensure the shipment in the shortest possible time. The products can be shipped within 48 hours throughout Italy, thanks to a courier service, in total safety, with the possibility of tracking the status of the package. However, Elettronew does not stop in Italy, in fact it is active throughout Europe and beyond. This is why the site is available in 5 different languages. Thanks to our experience, we have a customer service that is able to provide concrete support to customers via telephone, email and live chat, both to provide technical information on products and to manage online orders and site navigation. When was Elettronew founded? Elettronew was born on 24 January 2005 on the Ebay marketplace. Within about 2 years, Elettronew became one of the top sellers on the platform for electrical material. Consequently, on the strength of the encouraging numbers achieved, the company's founder decided to challenge the market. And so, in 2007, Elettronew left Ebay to give life to what in 15 years would become the first e-commerce in Italy completely focused on electrical material: the new domain Elettronew.com was fouded. By virtue of the results achieved, Elettronew decided to extend its range of action to the world of plumbing and heating, with the aim of becoming a reference point for the online market in this field too. Our team Behind the success of Elettronew is the teamwork of people who, day after day, are committed to enabling the company's development, a highly qualified team, young but already with important professional experience behind them, always ready to give their best to satisfy all needs at 360° and make navigation on the site as good as possible. In addition to the online experience aspect, it is fair to mention the equally indispensable contribution of those working in the company's logistics sector. In fact, if a parcel is packed and shipped on time and on schedule, it is also thanks to the people working in the warehouse, who complete a team effort that begins online and ends with delivery, and which has made us a leader in the online electrical material sector to date.

Elettronew (User Enabled)